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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,349 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Helpful.

After a few weeks of research, I knew exactly what I want. Came to an agreement on a price/car and paperwork was signed within an hour. Highly recommended, thanks Corey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

QUICK AND EASY

James Jones was very helpful and knowledgeable in my time to choose another Honda. I will definitely comeback and I will tell others about my experience dealing with James Jones at Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awsome the best car buying experience I ever had

When I walked into the dealer ship Corey Rush greeted me with a smile and a big hello! He listened to what I had to say, and found the car to fit exactly what I wanted and needed. The deal that I received was unbelievable. I would highly recommend Corey Rush and this dealer ship to friends and family. The experience was so smooth i hardly knew i had bought a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellence!!!

Man I tell you, this man Jimmy here...I came here just to look at cars and left with a great deal. What a great guy and the environment is awesome! 6/5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

BEST CAR BUYING EXPERIENCE, EVER

I went to Ourisman VW as my last place to check out before buying a new vehicle. Long story short, I should have went here first. I felt like they actually cared. Literally, none of the other dealers around here compared to these guys. From the minute I walked through the door, they were welcoming and amazing. They didn't show me any vehicle that I did not specifically say I was interested in, and went out of their way to get me the one I wanted. I ended up driving away in my new 4 door Jeep, and couldn't be happier. If you are in thr market for a new vehicle, move these guys from LAST to FIRST on your list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great CRV purchase

We purchased a CRV today through Ourisman and had a great experience. We visited another dealership before coming to Ourisman and were unhappy that they didn't seem to have a lot of time and weren't interested in any negotiations. Brandon at Ourisman Honda took the time to go over the entire car, took us for a test drive, and beat the competitor's price on our brand new Honda CRV. We are lucky to have found this place and look forward to working with Ourisman in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful

I've had terrible experiences trying to buy a used car before. So glad that I listened to a friend and came here. Mr. Powell helped me tremendously and made me feel better about it. He explained the process so that I could have a better understanding and helped me find exactly what I needed. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Very warm and responsive

Great customer service before, during and after purchasing my new car. Friendly, responsive, knowledgable, professional,......so I trusted him and will recommend him to my friends of course.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Honda Dealer

Everyone there is knowledgeable, professional, helpful and courteous. We worked with James Jones, and he was great! He helped us find a used Honda for our son. He made our experience smooth and stress-free. We are returning customers, we also bought our van there. We also have our vehicles serviced/routine maintenance there. Great dealership! Brian in Finance was great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Kudos to Ourisman Honda, Laurel, MD

Kudos: Brian Blackman(Finance), Anthony Davenport (Sales Professional), Earl Errera (Director of New Sales), Justin (Lot Attendant), Rob Mill (Sales Manager), Ed Wheaton (VP Gen. Manager) Outstanding Service! I have to say I really liked working with the staff at Ourisman Honda of Laurel, MD. They were all very helpful, friendly & professional. I was so relieved to see that they were not like the typical aggressive (& annoying) sales/finance person. They really made the car buying experience comfortable for me & they are ultimately the reason why I would purchase from Ourisman Honda of Laurel again in the future, as well as recommend them to my family and friends. I expect the same great care for upcoming scheduled maintenance service(s). P. Hall

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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