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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,349 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Mfon, thank you for great deal and awesome experience!

Thanks to Mfon, I had the most stress-free, pleasant experience I've ever had buying a car. Knowledgeable. Thorough. Easygoing. Respectful. I'll keep coming back & recommend Mfon and Ourisman Honda to anyone looking for a salesman and dealership you can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Barbara!  We are happy to hear that our staff was friendly and efficient.  We strive to make sure our customers have the best experience each time they walk through our doors.  We appreciate your recommendation and look forward to working with you again in the future.

My experience @ Oursiman Honda Volkswagen of Laurel

My experience with Mr. Anthony Davenport and Ourisman Honda Volkswagen of Laurel has been fantastic! Mr. Davenport has gone to work for me when I bought my first car, and I intend on putting him to work for me when I buy my next Vehicle. All around good experience here. The staff are all friendly and helpful also!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback!!  We value your opinion and love hearing that our staff took excellent care of you!  We appreciate your business and look forward to working with you again in the future.

He was amazing and helpful!

He’ll work with you and be on your side the whole way through! Give him a chance! I’ll definitely be back for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with Anthony!  He works hard to make sure his customers leave the dealership happy!  We appreciate your business and look forward to working with you again in the future.

Excellent!!

Anthony knows his stuff. Down to earth, easy to talk to, super flexible and accommodating. Love my new car and Anthony hooked me up with some sweet incentives. Great experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing you had a great experience working with Anthony!  His does his best to make sure his customers are well informed and taken care of.  Thanks for trusting us with your business.

great service!

We went in on Black Friday to buy a new HR-V. Anthony was friendly and knowledgeable and tried his best to accommodate our needs. We hope to maintain this relationship with him if we ever need to buy a car again in the future! 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 10 our of 10!  We work hard to make sure we provide our customers with terrific service.  We appreciate you trusting us with your business and hope to see you again in the future!  Enjoy your new Honda!

Great place to do business with

Anthony was great to work with. There was no pressure to buy and he accommodated our requests. I would buy from him again. Bobby Mil was also great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your recent purchase.  Anthony and Bobby are an asset to our dealership and do they best to provide every customer with great service.  We appreciate you choosing Ourisman.

Great services

Anthony was great to work with. I went to Ourisman Honda in Laurel to look for buying CR-V car. Anthony was very knowledgeable and was trying his best to accommodate my needs. I would recommend my friends to Anthony to buy a car at Laurel. The manager, Bobby Mil, was also great to work with. They are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for posting!  We love hearing that both Anthony and Bobby were able to accommodate your needs!  We appreciate your recommendation.

A+ all around!

We have leased and financed vehicles from other dealerships before but by far, this has been our most pleasant experience. Most car dealerships are highly stressful but not this one. Anthony is most professional, courteous, and very easy to work with. He was able to deliver the car we wanted and he did everything he could to make sure we were happy with our purchase. I am very pleased with the staff at Honda of Oursman in Laurel. I don't hesitate to let everyone know how great they have all been thus far. I love my Odyssey Elite and would definitely recommend paying Anthony a visit to get your car there. Thank you Anthony, Jennifer, and Earl for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are very welcome.  We appreciate you taking the time to compose such a detailed and wonderful review of your time at our dealership.  Customer service is our main concern and we are happy to hear that Anthony, Jennifer, Earl and the rest of our staff made your experience a memorable one.  We certainly appreciate your recommendation and thank you for trusting us with your current and future purchases.  Enjoy your new Honda!  

Not much I can say

Not much I can say. I inquired about a specific car on their website. I got several emails stating that someone would contact me. I got more emails asking how they could help me... like they never read my initial email asking about a specific car on their website. Finally I drove to the dealer only to find that car was sold the night before..... but they had plenty more at several thousand more than the car I asked about. I am undecided whether I would recommend this dealer to a friend. I would not UN-recommend them at this point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the feedback. Sorry we did not have a vehicle that met your needs.

Exceptional Service

I got the best service that is some thing I will remember in my life time. This is not the first time I bought a car but with Laura is different. I appreciate for the best service I got from her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Laura is an asset to our dealership.  We are thrilled to hear she made your car buying experience a memorable one.  Thanks for trusting us with your business.