Koons Arlington Toyota

New 888-313-7510 Dealer Website
Used 888-343-7784 Email Dealer
Service 888-433-6858

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Reviews

Average Ratings

4.3
Average based on 67 reviews.
  • Great Salesman

    I had a great experience with salesman Steve Jaeger while shopping for a new SUV. I visited 5 dealerships (including Ford, Honda and 2 Dodge deale...

    Dealer Response

    Thanks so much for the review! I will be sure to pass on the feedback to Steve!


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    I had a great experience with salesman Steve Jaeger while shopping for a new SUV. I visited 5 dealerships (including Ford, Honda and 2 Dodge dealerships) during the purchase process and he was by far the best salesman I dealt with. He was knowledgeable, professional, attentive and friendly. He was proactive with great follow-up, but never pushy. If I am in the market for another Toyota, I'm going to find him again.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the review! I will be sure to pass on the feedback to Steve!


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  • Great service

    We went in to purchase a vehicle. From start to finish the process was seamless. The staff were very professional. Ali was great he didn't pressu...


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    We went in to purchase a vehicle. From start to finish the process was seamless. The staff were very professional. Ali was great he didn't pressure us , very personable, and on top of his job. I left feeling confident with my purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Really Good Experience

    All of the staff were professional and didn't pressure me to buy. Also, since I already had financing, they didn't pressure me to sign a hold con...

    Dealer Response

    Thank you for the review!


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    All of the staff were professional and didn't pressure me to buy. Also, since I already had financing, they didn't pressure me to sign a hold contract with them and I was able to come back the next day to finalize my deal. They were flexible and took care of any issues that came up quickly and in ways that are beneficial to me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review!


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  • DDRToyota

    Quick and friendly service. Got my car in on time and even suggested a vehicle inspection that saved me time with coming in next month to complete...

    Dealer Response

    Thanks for the review! I'm happy to hear that you had a great experience at Koons!


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    Quick and friendly service. Got my car in on time and even suggested a vehicle inspection that saved me time with coming in next month to complete. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review! I'm happy to hear that you had a great experience at Koons!


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  • Good Service

    I always get good service from Koons and I've been dealing with them since 2003. I plan to go on dealing with them in the future.

    Dealer Response

    Thanks for the review Jim!


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    I always get good service from Koons and I've been dealing with them since 2003. I plan to go on dealing with them in the future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Jim!


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  • Great People, very helpful amazing service!

    Sou was the guy who helped me with my maintenance and he was Awesome! So helpful, made me feel like I'm dealing with a person and not just someone...

    Dealer Response

    Thanks! We will pass your review along to Sou!


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    Sou was the guy who helped me with my maintenance and he was Awesome! So helpful, made me feel like I'm dealing with a person and not just someone looking for something to fix.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We will pass your review along to Sou!


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  • Consistently excellect

    I've had and still have several cars including two "luxury' sedans but I have never been to a dealership where the service and the treatment of cu...

    Dealer Response

    Thanks for the review Mark! We are glad that you have had excellent experiences each time you visit! Thank again and see you at your next service!


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    I've had and still have several cars including two "luxury' sedans but I have never been to a dealership where the service and the treatment of customers is so consistently excellent. They tell you what they're going to do, how much it will cost and when it will be done and that's exactly what happens. Every time. What more could you ask. 2010 Toyota Sequoia

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Mark! We are glad that you have had excellent experiences each time you visit! Thank again and see you at your next service!


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  • retired lawyer

    I needed to get a slow leak in one tire fixed quickly, but I had no appointment. Koons Toyota fixed it within an hour, while I had lunch up the st...

    Dealer Response

    Hi Steve! It looks like your had a great experience with us. However, you selected "no" on if you would recommend us. If this was an accident, we ...


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    I needed to get a slow leak in one tire fixed quickly, but I had no appointment. Koons Toyota fixed it within an hour, while I had lunch up the street. So now I can leave on a 10 day trip out of town without worries, thanks !

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Steve! It looks like your had a great experience with us. However, you selected "no" on if you would recommend us. If this was an accident, we would appreciate if you could edit your review. If this was not an accident, please let us know what we can do to fix this. Again, thanks for your review & enjoy your trip!


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  • great service

    Great staff that helped me out on a recall I had taken care of. I dealt with 2 of the Koons dealerships for the recall and this one went above and...

    Dealer Response

    Thanks for the review! Come back soon!


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    Great staff that helped me out on a recall I had taken care of. I dealt with 2 of the Koons dealerships for the recall and this one went above and beyond to make sure that everything was taken care of.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review! Come back soon!


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  • Excellent service, 4 cars bought in as many years

    Recently purchased my fourth vehicle in as many years with Koons Arlington Toyota and could not be happier with the service they have provided, th...

    Dealer Response

    Thank you so much for leaving us a review! Come back and see us again soon!


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    Recently purchased my fourth vehicle in as many years with Koons Arlington Toyota and could not be happier with the service they have provided, their honesty and transparency throughout the process of each vehicle, and their genuine support offered to me and my family. It has been a joy doing business with them over the past few years and I strongly recommend them to anyone in the market for a new vehicle. Their management team, financing and every salesman/woman I met and dealt with were incredibly professional and thoughtful. They were knowledgeable about the cars, they offered expert-level advice on helping me identify what I truly needed and likely didn't need to waste money on and they worked hard to get me the vehicles in the color and specifications I wanted in a timely manner. Thank you Koons.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for leaving us a review! Come back and see us again soon!


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