Chaplin's North Bend Chevrolet

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Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:30 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 7:00 PM
Sun 10:00 AM - 6:00 PM
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

5.0
3 lifetime reviews.
  • A+ new car purchase experience!

    I just purchased a new vehicle from these folks, and let me just say that the experience was A++++. Like a 21st century car buyer, I knew exactly ...

    Dealer Response

    Geoff It was a pleasure working with you on the purchase of you new Chevrolet SS. Thank you for being patient as the car was in transit. Please le...


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    I just purchased a new vehicle from these folks, and let me just say that the experience was A++++. Like a 21st century car buyer, I knew exactly what vehicle I wanted, but we realized that the ordering window had already closed, the folks helped me locate one that was scheduled to be built, and commandeered the order for me. They kept me informed throughout the vehicle's journey from factory to showroom floor. They know their car aficionados, and were willing to accommodate my special requests on how I wanted the car delivered - I've had many experiences where dealers drill the front bumper even though I told them not to. The entire experience was very positive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Geoff It was a pleasure working with you on the purchase of you new Chevrolet SS. Thank you for being patient as the car was in transit. Please let me know if you have any questions, or need any help or Information about you New Chevrolet SS. Thank you Chaplin's North Bend Chevrolet


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  • Dishonest service

    I recently had my GMC Yukon towed here when it broke down on the pass. The diagnosis they were attempting did not match the symptoms, would have b...


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    I recently had my GMC Yukon towed here when it broke down on the pass. The diagnosis they were attempting did not match the symptoms, would have been very costly, and would not have fixed the problem. They tried to claim there was something wrong with the engine and wanted to pull the head and tear into it for further diagnosis. We took it elsewhere for another opinion, and it was a good thing. Found out it was the catalytic converters, not the engine. The engine checked out sound, with good compression. Bottom line for this service department seems to be money rather than an honest job. I am spreading the word to avoid this service department if you want your car fixed without throwing away your money on unnecessary and costly repairs.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wouldn't know....

    I contacted the dealership and they said they would call me right bak and never did.


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    I contacted the dealership and they said they would call me right bak and never did.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2004

Chaplin's Automotive is a family run business led by Kent and Barbara Chaplin. Chaplin's number one commitment is to customer service and satisfaction. As a group, we believe that our job is not done when you drive your vehicle off our lot or out of our service department. We believe our commitment to you our customer is in seeing that you are a delighted customer in all our departments so that you can truly say that dealing with Chaplin's was a fun car buying experience and that your service experiences are painless as can be. We aim to make you and your family part of our dealership family.

"Lower Sales Tax, Hometown Values, Red Carpet Treatment"