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Reviews

Average Ratings

4.8
332 lifetime reviews. Includes reviews of Lexus of Seattle from DealerRater.com
  • The Best Car experience I have ever had.

    I was really dreading buying a new car. We have had many pushy sells people or a pushy loan person at the dealership. This time we visited BMW, Me...

    Dealer Response

    Thank you Paula for your great review. I'm extremely happy to hear that after comparing multiple brands you decided to go with Lexus. Congratulati...


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    I was really dreading buying a new car. We have had many pushy sells people or a pushy loan person at the dealership. This time we visited BMW, Mercedes, Acura, then again to BMW. Then our good friend said that Lexus' rates the highest among all cars for many reasons. I hate long reviews so let me sum it up in a few words .....in overall, customer service, buying process and facilities the rating is excellent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Paula for your great review. I'm extremely happy to hear that after comparing multiple brands you decided to go with Lexus. Congratulations on your new Lexus and welcome to the Lexus of Seattle family. We look forward to seeing you for your complimentary 5 and 10k routine servicing.


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  • Excellent Service
    May 7, 2017

    Wayne was wonderful to work with! I went to a couple other dealerships before I ended up here and really did not like the salesmen I met. I am so ...


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    Wayne was wonderful to work with! I went to a couple other dealerships before I ended up here and really did not like the salesmen I met. I am so glad I bought my car from Wayne. And I feel confidant about buying a used car from such a reputable dealership. It was obvious my car had been taken care of, both inside and out. I'd never bought a car from a dealership before so I might've been easily intimidated but Wayne made me feel very welcome!

    Does recommend this dealer

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  • Thank you Pauline

    Thank you Pauline for the excellent experience in my first time buying a car. Very patient, kind, and encouraging. No pressure whatsoever. I wo...


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    Thank you Pauline for the excellent experience in my first time buying a car. Very patient, kind, and encouraging. No pressure whatsoever. I would recommend Pauline at the Lexus of Seattle to anybody. Kudos to Andy for introducing me to Pauline as well!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • STRESS FREE CAR BUYING EXPERIENCE OF ROSS
    April 26, 2017

    My friend at work just bought a RX 350 and referred me Patrick Conklin. So i text Patrick and ask what if any dealer promotion is going on and a ...


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    My friend at work just bought a RX 350 and referred me Patrick Conklin. So i text Patrick and ask what if any dealer promotion is going on and a quick quote. One text led to another and the next thing, we scheduled a meet day and time showed us the vehicle we were interested in and then, we were in Patricks' office to purchase our2017 RX 350. I'm glad that i contacted Patrick. I was not disappointed He took good care of us. He's such a well informed, personable and excellent customer service Representative of this dealership. I strongly recommend to call/text Patrick and experience a stress free car buying at this dealership. Thanks Patrick

    Does recommend this dealer

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  • Wonderful Dealership
    April 4, 2017

    This is our 3rd car from Lexus of Seattle! They are great to work with and we will buy from the in the future! Ask for Roger!! One of the nicest a...


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    This is our 3rd car from Lexus of Seattle! They are great to work with and we will buy from the in the future! Ask for Roger!! One of the nicest and best sales executives we've had the pleasure of working with!

    Does recommend this dealer

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  • Excellent service all the way around

    The staff at this dealership are incredibly helpful, knowledgeable and just all around nice people. I highly recommend them.


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    The staff at this dealership are incredibly helpful, knowledgeable and just all around nice people. I highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Long time Customer, WHY?

    We just purchased our fifth Lexus from Seattle Lexus. We also have had our cars only serviced at Lexus of Seattle. If you are looking for a qual...


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    We just purchased our fifth Lexus from Seattle Lexus. We also have had our cars only serviced at Lexus of Seattle. If you are looking for a quality dealership with staff that has integrity GO TO SEATTLE LEXUS.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Amazing service!

    We went to Lexus of Seattle on a whim. The facility, the sales staff, and the overall experience was amazing. When we arrived, they were ready and...


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    We went to Lexus of Seattle on a whim. The facility, the sales staff, and the overall experience was amazing. When we arrived, they were ready and the car was available to test drive immediately. They gave us all the information about the car and answered all of our questions without making us feel pressured. They worked with us patiently to make the deal that was right for us. They then took the time to show us all the features of the car. It was by far the best car shopping experience I've had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New lease

    Outstanding customer service and they take care of you every step of the way!


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    Outstanding customer service and they take care of you every step of the way!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Exceeded expectations!
    March 23, 2017

    I came to Lexus of Seattle for the quality of their cars and their legendary service. I was not disappointed! I love my 2017 RX350 Sport, but I ...


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    I came to Lexus of Seattle for the quality of their cars and their legendary service. I was not disappointed! I love my 2017 RX350 Sport, but I also love the service I received at Lexus of Seattle. My salesperson, Roger, was knowledgable, personable, patient and knows great customer service. He listened to all the features I was looking for in a new car and what I was disappointed with in my current car. He offered suggestions, had me drive different models, listened some more and then helped hone my requests by steering me towards the perfect car. Buying a car is an overwhelming process. Roger made me feel like I had been educated on the car and it???s options. I left Lexus of Seattle thinking that I had bought the best car for me, and not that I had been wooed by all the bright & shiny without analyzing what was really important to me. I also had very positive experiences with the rest of the staff that I encountered. Lexus of Seattle has far exceeded my expectations!

    Does recommend this dealer

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