I had an appointment that I scheduled ahead of time online but when I got to the dealership, they had no records of the appointment. Due to this, I was... going to reschedule for another time since I couldn’t afford to wait longer than an hour, but Steve Chuc, the person that helped me that day, remedied the situation with ease. Steve was charismatic, friendly, and honest. He said that although they weren’t expecting me, he would still try to get my service done within the hour (it was just an oil change). He called me with updates and told me exactly what they needed to do before the did anything. Everything was done within the hour and technically I didn’t even have an appointment! He even asked if I needed a shuttle to a place that was close which is always nice. I highly recommend this dealership for service thanks to Steve for helping me out. Sometimes there are tech issues and it’s nice to know that this dealership will be able to remedy a situation even when there is a problem. I appreciate it, Steve! I’ll be back for my scheduled maintenance!
Thank you for leaving a review! It is always wonderful to see one of our guests getting taken care of. Steve is always quite charismatic which is amaz...ing to have when there is a stressful situation. To know he took care of you from beginning to end is wonderful to hear. If there are any other automotive needs please let us know, and thank you for choosing Toyota of Seattle!
My wife and I had been shopping around at various Toyota dealers and decided to check out Toyota of Seattle. We were quickly introduced to Mirek who was... very friendly and extremely knowledgeable of Toyota in general as well as the Toyota 4Runner which is the vehicle we were looking at. Mirek was more interested in finding the vehicle that was right for us instead of just making a sale. He took the time to find out a little about us. Between Mirek's knowledge and genuine care our overall experience with Toyota of Seattle was truly a great one.
Thank you for leaving a review! Your experience is exactly what we are hoping for with each guest. We want to ensure you are getting the perfect vehic...le for your lifestyle. We want to make sure the experience is as simple as possible for you, while still giving you all the information you may need. It is amazing to feel supported through a process that can sometimes be stressful. I hope you think of us when any other automotive needs arise, and thank you for choosing Toyota of Seattle!
We had been looking for a car with excellent mileage. Rose M at Toyota of Seattle helped us find it. We are super happy with our Prius Premium, Thanks... to her knowledge about the car. The entire experience was Great due to her ability to present the car, take care of all the paperwork, and get us out the door. Many thanks.
Thank you for leaving a review! It is always wonderful to see a guest have a memorable experience with one of our Vehicle Specialists. I know Rose wor...ks hard on ensuring everything is as simple as possible for every guest she works with. We want you to be able to make the best informed decision possible so you will love your vehicle for years to come. Please let us know if there are any other automotive needs that may arise, and thank you for choosing Toyota of Seattle!
We went to Toyota if Seattle down in Sodo to purchase a car. Michael Boza helped make the process as easy going as possible. Michael has great communication,... which I appreciate very much. He was thorough when discussing all of our options, and we left very happy in our new car.
Thank you for leaving a review! I enjoy reading about a guest having a great experience with us. I know every person on our Sales Team tries their har...dest to make the process of purchasing a vehicle as simple as possible while still delivering as much information as possible. We want you to love your vehicle for years to come. I will be sure to let Michael know how much his efforts were appreciated. Please be sure to let us know if there are any other automotive needs may arise, and thank you for choosing Toyota of Seattle!
Been coming to the dealership for a long time. I couldn't ask for anything better. BJ is wonderful to work with and very knowledgeable about the... car and he is just A great guy to work with. Toyota should be lucky to have a great guy like that. Thanks for the excellent customer service BJ.
THank you for leaving a review! BJ is an amazing person. His honest and straight forward approach is always appreciated. He understands what it is lik...e to be a consumer, and wants to make sure he is giving all pertinent information to ensure you can make educated decisions on your vehicle. It sounds like we have already gained your trust, but I want to say thank you for letting us earn it. If there is anything else that may arise please let us know and thank you for choosing Toyota of Seattle!
Suna Mai is super helpful and nice! We have a great experience with her! She answered all our questions and she’s very patient with us! Suna is excellent... !
Thank you for leaving a review! Suna has become quite a valuable asset to our team. Her patience and understanding is what makes her so special. I wil...l be sure to let her know how much her efforts were appreciated. Please be sure to let us know if there is anything else you may need, and thank you for choosing Toyota of Seattle!
I worked with Kel Sadiku and would highly recommend him as a sales consultant. I have purchased many cars over the years, and really appreciated how easy,... honest and quick/efficient this experience was. I prefer getting my information by email, and Kel answered all my questions and gave me all the pricing information I needed to make the deal---AND he stood by that agreement when I came in to sign the final papers. Best car purchasing experience I have ever had.
I needed help in the parts department today. Rarely am I this pleased with the knowledge and helpfulness of the employee helping me. This was a wonderful... experience! Over and above!!! And then to have a good cup of coffee while waiting the few minutes we waited was an extra nice touch. We live on the Olympic Peninsula and will come to this dealership from now on. Thank you so much. I would like to let the manager know of the gentleman that helped us.
The lost my car keys and were hardly apologetic. They provided a rental car (by provided, I mean I had to go to the rental place a 10 minute walk away... - though I was "lucky" in that one of their guys happened to be returning a rental otherwise they offered no way to get there but walk) and then found my keys and I got an automated call literally 20 minutes before close - no time to go back and get my car. Had to arrange kid pickups with friends and then took me an hour and a half to go through the motions the following morning. I got a "sorry" and nothing else for all my inconvenience. You get what you pay for - it is cheap/free servicing.
Love my 4Runner, on my third. My 92 and 2000 were great, and my 09 is there now getting it's 50k service, loving is so far. Feedback, 2 design errors I... feel. Why would they move the tail pipe to the back, so it comes in the back window. My last 2, the pipe was behind the tire. 4Runner is the only one I know of where the back window goes down, nice to drive with front windows up and min road noise. Lastly, when I go from heat to defrost, it turns to cold air, unlike my previous 2. In winter, that means the inside of the car is usually cold, as you have defrost on over 1/2 the time. Otherwise, I love Toyota, and the service is always great. cheers, michael