Reviews

Average Ratings

4.7
19 lifetime reviews.
  • Awesome!

    I recently leased a Camry from Toyota of seattle and let me tell you - I couldn't be happier. The entire process from helping me get the right ca...


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    I recently leased a Camry from Toyota of seattle and let me tell you - I couldn't be happier. The entire process from helping me get the right car for my needs and budget to the final paperwork was easier than I ever imagined. The sales people and finance guy were super friendly and knowledgeable to boot! Thank you, Toyota of Seattle, for a truly exceptional experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    I had an appointment that I scheduled ahead of time online but when I got to the dealership, they had no records of the appointment. Due to this...


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    I had an appointment that I scheduled ahead of time online but when I got to the dealership, they had no records of the appointment. Due to this, I was going to reschedule for another time since I couldn’t afford to wait longer than an hour, but Steve Chuc, the person that helped me that day, remedied the situation with ease. Steve was charismatic, friendly, and honest. He said that although they weren’t expecting me, he would still try to get my service done within the hour (it was just an oil change). He called me with updates and told me exactly what they needed to do before the did anything. Everything was done within the hour and technically I didn’t even have an appointment! He even asked if I needed a shuttle to a place that was close which is always nice. I highly recommend this dealership for service thanks to Steve for helping me out. Sometimes there are tech issues and it’s nice to know that this dealership will be able to remedy a situation even when there is a problem. I appreciate it, Steve! I’ll be back for my scheduled maintenance!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great car-buying experience

    I worked with Kel Sadiku and would highly recommend him as a sales consultant. I have purchased many cars over the years, and really appreciated h...


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    I worked with Kel Sadiku and would highly recommend him as a sales consultant. I have purchased many cars over the years, and really appreciated how easy, honest and quick/efficient this experience was. I prefer getting my information by email, and Kel answered all my questions and gave me all the pricing information I needed to make the deal---AND he stood by that agreement when I came in to sign the final papers. Best car purchasing experience I have ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very satisfied customer

    I needed help in the parts department today. Rarely am I this pleased with the knowledge and helpfulness of the employee helping me. This was a wo...


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    I needed help in the parts department today. Rarely am I this pleased with the knowledge and helpfulness of the employee helping me. This was a wonderful experience! Over and above!!! And then to have a good cup of coffee while waiting the few minutes we waited was an extra nice touch. We live on the Olympic Peninsula and will come to this dealership from now on. Thank you so much. I would like to let the manager know of the gentleman that helped us.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • LOST MY KEYS

    The lost my car keys and were hardly apologetic. They provided a rental car (by provided, I mean I had to go to the rental place a 10 minute walk ...


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    The lost my car keys and were hardly apologetic. They provided a rental car (by provided, I mean I had to go to the rental place a 10 minute walk away - though I was "lucky" in that one of their guys happened to be returning a rental otherwise they offered no way to get there but walk) and then found my keys and I got an automated call literally 20 minutes before close - no time to go back and get my car. Had to arrange kid pickups with friends and then took me an hour and a half to go through the motions the following morning. I got a "sorry" and nothing else for all my inconvenience. You get what you pay for - it is cheap/free servicing.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4 Runner

    Love my 4Runner, on my third. My 92 and 2000 were great, and my 09 is there now getting it's 50k service, loving is so far. Feedback, 2 design err...


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    Love my 4Runner, on my third. My 92 and 2000 were great, and my 09 is there now getting it's 50k service, loving is so far. Feedback, 2 design errors I feel. Why would they move the tail pipe to the back, so it comes in the back window. My last 2, the pipe was behind the tire. 4Runner is the only one I know of where the back window goes down, nice to drive with front windows up and min road noise. Lastly, when I go from heat to defrost, it turns to cold air, unlike my previous 2. In winter, that means the inside of the car is usually cold, as you have defrost on over 1/2 the time. Otherwise, I love Toyota, and the service is always great. cheers, michael

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Left with an unrepaired new car

    After signing I walked out to my brand new highlander and the 3rd row seat was broken and wouldn't go down. The door also chatters like it is loos...


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    After signing I walked out to my brand new highlander and the 3rd row seat was broken and wouldn't go down. The door also chatters like it is loose whenever driven. After taking it to this dealership over a dozen times to try to get it fixed I finally asked them to repurchase my car. What do they offer me? Kelly Blue Book trade in value (!?) and a new vehicle at slightly under MSRP and obviously a much higher payment. Despite all the promises of customer satisfaction when it came down to it all this dealership and their management were only interested in making MORE profit off of a customer who had patiently waited for months for them to remedy flaws in a new car that literally was broken before it was even driven off of the lot. Couldn't be more disappointed in a lack of actually standing behind their cars and being honorable when they couldn't fix manufacturing flaws in a vehicle they sold.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • wasted my Sunday

    Tried to iron out the details BEFORE I drove an hour to get there...I asked AHEAD OF TIME, if they had room in their sale to offer me a fair trade...


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    Tried to iron out the details BEFORE I drove an hour to get there...I asked AHEAD OF TIME, if they had room in their sale to offer me a fair trade-in...Got no answer until I was there...Then, "no"...Tried to secure a lease, instead...Not sure if that's the way I need to go...Left disappointed and TIRED...Typical car sales run-around, I felt...sorry I went

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Lots of Choices

    They have lots of car choices. They have new and used cars to pick from. Also, they have different colors and price range to pick. Their Customer ...


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    They have lots of car choices. They have new and used cars to pick from. Also, they have different colors and price range to pick. Their Customer Service is very good. Sales people are knowledgeable.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Prius Purchase

    The people from Magic were wonderful. Very simple to buy a Prius from. I tried with dealer in downtown seattle but they just gave me the run around!


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    The people from Magic were wonderful. Very simple to buy a Prius from. I tried with dealer in downtown seattle but they just gave me the run around!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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