New 855-317-3267 855-317-3267
Service 855-317-7235 855-317-7235

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Reviews

Average Ratings

4.8
47 lifetime reviews.
  • I recommend Burien Chevy

    How nice and honest people were at the dealership ! I thought the sales people were informed and really knew their products

    Dealer Response

    Thank you so much for the nice review, Kevin! We really appreciate this feedback and I'll be certain to share your compliments to our staff. We pr...


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    How nice and honest people were at the dealership ! I thought the sales people were informed and really knew their products

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the nice review, Kevin! We really appreciate this feedback and I'll be certain to share your compliments to our staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Sincerely, Lloyd Roper lloyd@burienchevrolet.com, (206) 923-8899


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  • Awesome salesperson

    I loved the way Karla was so friendly and knowledgeable about the Camaro. She did not make me feel pressured in any way and was super patient wit...

    Dealer Response

    Congratulations on your new Chevrolet Camaro, Teresa! Thank you for taking the time to write about your experience. It's great to know that Karla ...


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    I loved the way Karla was so friendly and knowledgeable about the Camaro. She did not make me feel pressured in any way and was super patient with me, listened to my needs, and I was happy to be able to strike a deal with her. She is the best salesperson in the last 4 Chevy salespeople i dealt with in the past week. Karla is who I'll tell my friends to go to if they are looking for a Chevy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new Chevrolet Camaro, Teresa! Thank you for taking the time to write about your experience. It's great to know that Karla was able to provide you with pressure-free, friendly and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lloyd Roper lloyd@burienchevrolet.com, (206) 923-8899


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  • Great Care and Service.

    The service team is welcoming and I always feel like they're giving me the right advice and taking care of me and my Tahoe like Family.

    Dealer Response

    Thank you for this fantastic review, Mark! Family is just what you are and we are very happy that you feel that way. That is what we value and we ...


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    The service team is welcoming and I always feel like they're giving me the right advice and taking care of me and my Tahoe like Family.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this fantastic review, Mark! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you again in the future! Sincerely, Nick Anderson nick@burienchevrolet.com, (206) 923-8899


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  • Great follow up

    Great follow up on items missed and agreed upon during the sale of my new truck. Great customer service by the service rep to take care of me with...

    Dealer Response

    Jay, thank you for sharing this great feedback with us. We feel our service department is what makes Burien Chevrolet special. Reviews like yours ...


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    Great follow up on items missed and agreed upon during the sale of my new truck. Great customer service by the service rep to take care of me with a loner vehicle due to the car being there overnight. Parts department was just as good with ordering parts I needed and being ready to pick up the next day with my vehicle. Overall very satisfied! I was in and out with no problem.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jay, thank you for sharing this great feedback with us. We feel our service department is what makes Burien Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Nick Anderson nick@burienchevrolet.com, (206) 923-8899


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  • Good experience

    Everything was great. I got a brand new car and there are some scratches on the back of it, I was told someone would call me to take care of that ...

    Dealer Response

    Thank you for bringing this to our attention. We will be in contact with you shortly and we'll begin looking into this matter further. If you wish...


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    Everything was great. I got a brand new car and there are some scratches on the back of it, I was told someone would call me to take care of that but it has been about a month and nothing yet. I will give it another week before I make the call

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention. We will be in contact with you shortly and we'll begin looking into this matter further. If you wish to contact me directly, you may refer to the details provided. We appreciate your patience as we work to resolve this. Sincerely, Nick Anderson nick@burienchevrolet.com, (206) 923-8899


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  • Burien Chevrolet, a good place to do business.

    We bought the car over the phone, drove up from Vancouver to pick it up. No surprises, just a good honest deal.

    Dealer Response

    John, thank you and congratulations on your purchase! We are so very pleased that we could make your experience easy and hassle free, and we belie...


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    We bought the car over the phone, drove up from Vancouver to pick it up. No surprises, just a good honest deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you and congratulations on your purchase! We are so very pleased that we could make your experience easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we look forward to working with you again! Sincerely, The Burien Chevrolet Team


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  • customersevice

    Sevice, Just A Bit Slow. All In AlL Satisfied Customer.

    Dealer Response

    Thank you, George, for your positive feedback. Your opinion plays an integral part in our customer service. Please let us know if there's anything...


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    Sevice, Just A Bit Slow. All In AlL Satisfied Customer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, George, for your positive feedback. Your opinion plays an integral part in our customer service. Please let us know if there's anything else that we can do.


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  • Repair Review

    Burien Chevrolet was very helpful. My engine problem was diagnosed and fixed. I am very satisfied.

    Dealer Response

    Hi Joe, we're glad to hear that you found our team so helpful. We always want you to feel satisfied after a service experience. Thanks for the fee...


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    Burien Chevrolet was very helpful. My engine problem was diagnosed and fixed. I am very satisfied.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joe, we're glad to hear that you found our team so helpful. We always want you to feel satisfied after a service experience. Thanks for the feedback!


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  • Heater core & coolant leaks

    Great. Tight repair. Service manager made everything right.

    Dealer Response

    Hi Charles, we appreciate your five-star feedback. Our team is always happy to help!


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    Great. Tight repair. Service manager made everything right.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Charles, we appreciate your five-star feedback. Our team is always happy to help!


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  • Repair Not Needed

    After speaking to the rep and the services de manager, I found out I paid for a repair that was not needed or required

    Dealer Response

    We are very sorry to hear about your experience. Please know it is never our goal to disappoint or mislead a customer. If there is anything else t...


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    After speaking to the rep and the services de manager, I found out I paid for a repair that was not needed or required

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very sorry to hear about your experience. Please know it is never our goal to disappoint or mislead a customer. If there is anything else that we can do to help address the situation and demonstrate the value we place upon providing exceptional customer service, please do not hesitate to contact us at your convenience. Sincerely, The Burien Chevrolet Team


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