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Reviews

Average Ratings

4.8
710 lifetime reviews.
  • Great buying experience (used vehicle)

    We went to view a used vehicle that we saw on their website (Drove over an hour to get there). We were greeted right away and was escorted to the ...


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    We went to view a used vehicle that we saw on their website (Drove over an hour to get there). We were greeted right away and was escorted to the great waiting area (even have a kids area)while they located the vehicle. Found the vehicle on the other lot and immediately took me to it, allowing me to drive back from the other lot. We advised them of our budget and they kept to it. Upfront, honest and willing to work with the customer. All in all, we purchased the vehicle with "extras" that still was within the budget. Pere, Andrew, and Mike always kept us informed throughout the process and was polite, professional and personable. When we are in the market for a new vehicle, they will be one of the first dealerships that we turn to.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No pressure, very responsive, lowest price

    Manny was very responsive and helpful. It was worth the drive from Seattle and they had the best price by far. While we decided to postpone our ...

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Seattle! As one of our valued customers, we want to sincerely thank you for your b...


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    Manny was very responsive and helpful. It was worth the drive from Seattle and they had the best price by far. While we decided to postpone our purchase for a few months, I appreciated the no pressure helpful and responsive approach. When we are ready to buy a car it will be from Marysville Ford!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Seattle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Sherman's Ford Review

    We received excellent customer service throughout the purchasing process.


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    We received excellent customer service throughout the purchasing process.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great prices, great service, great place!

    I have bought 2 cars there and they have been great!

    Dealer Response

    Thanks for the great star-rating, Scott! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you h...


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    I have bought 2 cars there and they have been great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great star-rating, Scott! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Awesome service today 2/17/2017

    We brought our Fusion in to have the headlights replaced. No appointment late Friday afternoon after work. It only took an hour. Beautiful and com...

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Erin! If you have any additional questions about your vehicle, we will be more th...


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    We brought our Fusion in to have the headlights replaced. No appointment late Friday afternoon after work. It only took an hour. Beautiful and comfortable waiting area with coffee shop and big screen TV. The service was super awesome, the price was so much lower than we were expecting. The tech at the front service desk was the best! Very personable which is rare these days. We asked for a car wash last minute and it came back clean inside and out. Thank you for a great experience. We have a new dealership for our future needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Erin! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!


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  • Lube/Oil

    In quick, out fast. Friendly and efficient. No more to say

    Dealer Response

    We're more than happy to have been of service, Bruce! Wishing you a great day until the next time we meet.


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    In quick, out fast. Friendly and efficient. No more to say

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're more than happy to have been of service, Bruce! Wishing you a great day until the next time we meet.


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  • Quicklane service

    It was good. Dropped off my truck and it was serviced and was waiting in front of the office when it was finished. The car wash I requested howe...


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    It was good. Dropped off my truck and it was serviced and was waiting in front of the office when it was finished. The car wash I requested however was spotty at best with not much attention to the front grille and tailgate as there was still dirt on them. Counter service was courteous and helpful. Over it was ok.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Car maintenance

    The maintenance was done in a reasonable time and they gave me a ride home & picked me up again so I wouldn't have to wait there for the few hours...

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Charles! As one of our valued customers, we want to sincerely thank you for y...


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    The maintenance was done in a reasonable time and they gave me a ride home & picked me up again so I wouldn't have to wait there for the few hours they quoted me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Charles! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Service Dept

    Went to Marysville Ford to get a recall taking care of. Spoke with Renee. He was respectful and was prompt about my time. Excellent service. I liv...

    Dealer Response

    Adam, your positive review means a lot to us and we?re happy we could help you! Our team is dedicated to providing top-quality service, and it's g...


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    Went to Marysville Ford to get a recall taking care of. Spoke with Renee. He was respectful and was prompt about my time. Excellent service. I live 5 miles from Bigford Ford and I choose to drive 25 miles out of my way to deal with a better dealership in my eyes. He helped me with a key issue and took care of me with no extra charge. Kind of unheard of in the world these days. Thanks Renee.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Adam, your positive review means a lot to us and we?re happy we could help you! Our team is dedicated to providing top-quality service, and it's great to hear that your experience reflected this. Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • Awsome

    very friendly and helpfull great trucks and cars new building

    Dealer Response

    We're glad to hear that you found our staff so helpful and pleasant to work with, Christine! We hope to see you again soon!


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    very friendly and helpfull great trucks and cars new building

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear that you found our staff so helpful and pleasant to work with, Christine! We hope to see you again soon!


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