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I grew up in New Jersey not far from Philly. Now I\u001am enjoying life in the PNW at one of the best Honda dealerships in the USA. I enjoy cycling and the outdoors.","emailTxt":"mcolumbus@haselwood.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":116,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14773/employees/f3f8f6148543.jpg","drDealerId":14773,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"347155200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":621433,"firstName":"Steven","lastName":"Pavlik II","titleText":"Sales and Leasing Professional","shortBioText":"2x 200 club award recipient\nCouncil of sales leadership Silver member","emailTxt":"spavlik@haselwood.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14773/employees/8183926f4437.jpg","drDealerId":14773,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":495070,"firstName":"Colin","lastName":"Papineau","titleText":"Finance Manager","shortBioText":"","emailTxt":"cpapineau@haselwood.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14773/employees/86b2b9661569.jpg","drDealerId":14773,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1454328456","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":638643,"firstName":"Charlie","lastName":"Brown","titleText":"Sales Consultant","shortBioText":"Hello! \n\nAt West Hills Honda, we strive to make every experience for you remarkable! \n\nAll little bit about me, I've played soccer since I was a kid, I love getting away to the mountains to ski and snowboard, and I love hitting the lake for some wakeboarding and waterskiing. I love to travel, and was lucky to be able to spend three years overseas in the Czech Republic in school, teaching English, and enjoying life.\n\nCome see me to make your car-buying experience a remarkable one.","emailTxt":"cjbrown@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14773/employees/b6ad43e95a83.jpg","drDealerId":14773,"dealerEmpStartDtUtc":"1580562300","industryStartDtUtc":"1580562362","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":623482,"firstName":"Mike","lastName":"Ferency","titleText":"Sales Manager","emailTxt":"aferency@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14773,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":620080,"firstName":"David","lastName":"Gandel","titleText":"General Manager","emailTxt":"dgandel@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14773,"dealerEmpStartDtUtc":"1551398400","industryStartDtUtc":"683683200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":628837,"firstName":"Noi","lastName":"Phonsavanh","titleText":"Sales Manager - Used","emailTxt":"NPhonsavanh@haselwood.co","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14773,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":638783,"firstName":"Dan","lastName":"Conners","titleText":"Sales Consultant","shortBioText":"","emailTxt":"dconners@haselwood.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14773/employees/94c3e32c4a62.jpg","drDealerId":14773,"dealerEmpStartDtUtc":"1583101560","industryStartDtUtc":"1583101572","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":610368,"firstName":"Isaiah","lastName":"Bergemann","titleText":"Sales-Person","emailTxt":"ibergemann@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14773,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":623486,"firstName":"Mike","lastName":"Starke","titleText":"Service Manager","emailTxt":"mstarke@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14773,"certifiedEmployee":false,"deptDscrp":"Management"}]

West Hills Honda

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
557 lifetime reviews. Includes reviews of West Hills Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 10, 2020

    We are long time WH customers. We will had another great WH Honda experience. Mike was professional and informative. The process was smooth start to... finish. The financing process was easy. We love the new and very improved warranty options. We highly recommend WH Honda.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Brannon

    Finance Director

    (5.0) 52 reviews

    Jerry Bouldwin

    General Sales Manager

    (5.0) 15 reviews

    Mike Columbus

    Senior Sales Consultant

    (4.9) 116 reviews

  • 5.0 out of 5
    July 10, 2020

    I went in to look at cars to see if I could buy one and they brought out a CRV that I fell in love with at first sight! Sal worked his magic to get it... within my budget and I drove home with the car of my dreams! Thank you Sal and a big thank you to David for making all the paperwork go smoothly. I will definitely will buy a car here next time! 5 stars to you all at the shop for making me feel loved and safe. No pressure or being taken advantage of!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Brannon

    Finance Director

    (5.0) 52 reviews

    Salvador Famatid

    Sales-Person

    (5.0) 26 reviews

  • 5.0 out of 5
    July 9, 2020

    Very friendly and knowledgeable staff. They took the time to explain our vehicles functions and help us find a great financing package. Would recommend... to my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Pam, for the incredible review and recommendation! We appreciate you and your feedback!


    Worked with:
    David Brannon

    Finance Director

    (5.0) 52 reviews

    Zachary Re

    Sales and Leasing

    (5.0) 38 reviews

  • 5.0 out of 5
    July 8, 2020

    He was friendly and knowledgeable. He made sure I was 100% happy with the vehicle I picked. He took the time to help me set up all of the settings in the... car before I left and followed up the next day to make sure everything was perfect. Hands down, I would buy from him again.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review!


    Worked with:
    Salvador Famatid

    Sales-Person

    (5.0) 26 reviews

    Joshua Smith

    Finance

    (4.9) 56 reviews

  • 5.0 out of 5
    July 8, 2020

    The whole experience at West Hills Honda was great, effortless. We didn't feel pressured it was more like hanging out with friends. Zachary, our salesman,... was very knowledgeable and new the CR-V inside and out. Zachary drove the first few minutes of test drive which was great because he explained things about the CR-V so when we took over we familiar with the controls. David in the finance department was very knowledgeable as well and helped us get the right extended service and maintenance programs to protect our CR-V for years to come. From start to finish the experience was great. If you are in the market for a new Honda this is definitely the place to go. Dave and Eileen S.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review your experience with us, Eileen! We greatly appreciate you and your positive feedback!


    Worked with:
    David Brannon

    Finance Director

    (5.0) 52 reviews

    Zachary Re

    Sales and Leasing

    (5.0) 38 reviews

    Mike Ferency

    Sales Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    July 7, 2020

    Ronald showed me a lot of cars that had everything I was looking for. As well as other options. He did a great job staying within my budget and ultimately... found us a car that had everything I was looking for: heated leather seats, moonroof/sunroof, etc. Throughout my time there, he was friendly, considerate, and an overall great person/salesman.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful feedback!


    Worked with:
    Ronald Esguera

    Sales and Leasing

    (5.0) 51 reviews

  • 5.0 out of 5
    July 6, 2020

    Ronald was very polite, courteous and knowledgeable. He answered all of our questions. He was not pushy, gave us time to discuss our purchase, and walked... us through each step.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review!


    Worked with:
    Ronald Esguera

    Sales and Leasing

    (5.0) 51 reviews

    Joshua Smith

    Finance

    (4.9) 56 reviews

  • 5.0 out of 5
    July 5, 2020

    We drove all the way from Kent for a good Deal. They have good cars. Prices compare to North is bellow. Dealer has very Professional people with patient.... Good customer service .

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback! We appreciate you!


    Worked with:
    Charlie Brown

    Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    July 5, 2020

    Sal was very professional and provided excellent customer service with my car purchase! He was very courteous, attentive, and communicated very well with... his staff on my trade-in towards a used vehicle purchase. There was no hassle, no pressure, and the vehicle sale and purchase went really smooth. The staff at West Hills Honda have always been professional and I have now purchased a second vehicle from them. I am thankful for Sal working with me for 6.5 hours at Honda and the staff that provided prompt and excellent customer service. This is as well written as I can make it to hopefully show what an awesome experience it was to purchase another vehicle and how stressful it can be. Another honorable mention is Adam from the Finance Department who not only provided excellent customer service, but made the closing transaction seem so much better. What an awesome person to talk to as well. He was well dressed, very professional, and well versed with experience in sales and finance. West Hills Honda has been really top notch with their staff and Sal even made my family and I cheeseburgers! A few of the other staff members offered to cook us food as well, but we were working on making a deal! What a great offer, and great staff! Keep up the good work Sal, Adam, and the rest of the team at West Hills Honda! Your time is incredibly valuable! Thank you again Sal!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review your experience with us! We appreciate you and your feedback!


    Worked with:
    Salvador Famatid

    Sales-Person

    (5.0) 26 reviews

  • 5.0 out of 5
    July 3, 2020

    Ronald was a very enthusiastic person to work with. He gave good information about the car and was very open about questions. I recommend this worker for... any Filipino-American citizens that are not fluent in English.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review!


    Worked with:
    Ronald Esguera

    Sales and Leasing

    (5.0) 51 reviews

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