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West Hills Honda

(1,559 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Hills Honda from DealerRater.

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William Phelps

This is the third vehicle I have purchased over several years. And it is always a great buying collaboration. The sales and finance teams work with to reach a very positive automobile acquisition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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With all the corana 19 . I was able to purchase my car...

With all the corana 19 . I was able to purchase my car over the phone and my car was delivered to me. Thanks again guys for make ng this easy !!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We greatly appreciate it!

My experience at West Hills Honda was top rate. Everyone...

My experience at West Hills Honda was top rate. Everyone from the General Manager, Sales Manager, Sales Associate, Finance Manager, and Service exhibited the utmost professionalism, knowledge, experience, and patience. I would recommend this dealership to anyone looking to finance, lease, or service their Honda vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you taking the time to share with us about your remarkable car buying experience!

Very friendly. Knowledgeable. The teamwork is evident and...

Very friendly. Knowledgeable. The teamwork is evident and the atmosphere is positive. I highly recommend this team and this location. It is a kid friendly place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review!

Max was very friendly and and easy to work with. I didn’t...

Max was very friendly and and easy to work with. I didn’t feel pressured at all by anyone and I felt I got a really good deal on the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review, Robert!

They will gladly take your money with no hesitations, and...

They will gladly take your money with no hesitations, and tell you, you need this done to your vehicle, even when it's not needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mike was excellent. Dealer not so much. We had a...

Mike was excellent. Dealer not so much. We had a confirmed appointment to view a specific car, coming from 2 hours away. They sold it the night before and didn't cancel the appointment even though it was double confirmed. Mike sold us another car (thanks Mike). It took 4 months to get a refund for something that was not part of the agreed deal. They had agreed to the refund immediately, but it took many contacts over 4 months to collect. Unacceptable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Very pleasurable working with Ronald and the dealership,...

Very pleasurable working with Ronald and the dealership, they treated me like family and with my best interests at heart. I'll definitely be working with them for the foreseeable future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Aris, thank you for the fantastic review! We look forward to seeing you again!

Easy to work with no problems Keeps promises and timely...

Easy to work with no problems Keeps promises and timely performance Max was excellent to work with Very attractive sales and service customer areas Comfortable and accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Sal for taking the time to show us different...

Thank you Sal for taking the time to show us different options around different lots. Telling us a lot about the different cars technology and features. You left us with no questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review!