Bruce Titus Port Orchard Ford

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Reviews

Average Ratings

4.5
92 lifetime reviews.
  • High Five for Top Notch Service

    Had my first service (complimentary!) on my new Ford Fusion. They had me in and out in less than the time promised, and all encountered were very ...


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    Had my first service (complimentary!) on my new Ford Fusion. They had me in and out in less than the time promised, and all encountered were very polite and friendly. The dealership offers great hospitality while you wait and makes a needed errand painless!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Bob & Karen F

    Best experience I have ever had buying a car. Roy & Kevin were great in showing me the perfect SUV. Everything I wanted & more. Everyone from t...


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    Best experience I have ever had buying a car. Roy & Kevin were great in showing me the perfect SUV. Everything I wanted & more. Everyone from them to "Smiley" and the Finance team worked very hard with us to get what I wanted at the price & payments that we wanted. Could not be happier with ALL of the staff. Would certainly deal with them again. Thanks again to all of you. PS I tell everyone the same thing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ford Edge

    Roy is a nice easy going salesperson. He treated us with respect and most of all understanding. He listened to my needs and I was sold on the fi...


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    Roy is a nice easy going salesperson. He treated us with respect and most of all understanding. He listened to my needs and I was sold on the first vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Transmission transplant

    My 1993 F150 needed a new transmission after 200,000 miles. Warde Eckert' team at Port Orchard Bruce Titus Ford did a fantastic job of replacing t...


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    My 1993 F150 needed a new transmission after 200,000 miles. Warde Eckert' team at Port Orchard Bruce Titus Ford did a fantastic job of replacing the transmission and associated worn-out peripherals bringing the truck's performance back to peak. The price was well within budget and the workmanship was top shelf. There was no hesitation with working on a 24 year-old truck. I actually think they had fun working on "righteous stuff". Thanks.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Amazing Customer Service

    I recently bought a car from port orchard ford, my experice was awesome. It was my first time buying a car from a dealership. I had a very strick ...


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    I recently bought a car from port orchard ford, my experice was awesome. It was my first time buying a car from a dealership. I had a very strick budget I had to stick too and they did an amazing job getting me the payment I wanted and a great deal on a used car. Thank you so much port orchard ford I will be returning.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience.

    After buying my truck and finding out it didn't have a tow hitch or back-up cam, they went to work looking for a way to add them. Their follow thr...


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    After buying my truck and finding out it didn't have a tow hitch or back-up cam, they went to work looking for a way to add them. Their follow through with customer service is exceptional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • not recommended

    the salesman was rude and we drove 2 hrs to see the car. asked the car to be resdy when we got there dut to being a late night and was planning to...


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    the salesman was rude and we drove 2 hrs to see the car. asked the car to be resdy when we got there dut to being a late night and was planning to drive it back down with my friend. ended up wasting my time. car was not prepped and was different.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Beware

    Purchase of used. 2015 Escape. Sales process went well until paper work was signed and we were leaving the lot at which time we were informed th...


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    Purchase of used. 2015 Escape. Sales process went well until paper work was signed and we were leaving the lot at which time we were informed the car we had just purchased needed repairs. Salesman promised to pick up and deliver vehicle when parts were received which didn't happen. Had to take car back myself for repairs. I also noticed tires needed replacement as they were down to 3/32". After a week, the sales manager just said "they were legal when we sold you the car". Didn't even offer a deal on purchase of replacement tires. Worst car buying experience I have ever had in my 66 years.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ford Service

    Was very glad to find Service Representative Warde at Bruce Titus Port Orchard Ford as he was my service representative at a Bremerton location. A...


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    Was very glad to find Service Representative Warde at Bruce Titus Port Orchard Ford as he was my service representative at a Bremerton location. After moving to Port Orchard I chose to go to Bruce Titus Ford to have both my Ford vehicles serviced. When I went through the door I was surprised to see then very happy to reacquaint with Service Representative Warde. Warde knew both my vehicles, immediately called them up in the Ford data base and immediately programed the vehicles for Ford-Recalls and routine maintenance due. Additionally, most impressed with the mechanic's reports referencing his detailed inspections which included photographs of problems which either need to be immediately addressed or need attention in the near future. Due to personal family matters Service Representative Warde scheduled both vehicles into the system and found slots for each to be serviced and in the case of the F-150 completed necessary repairs. Strongly recommend Bruce Titus Port Orchard Ford.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Satisfied Customer

    I have taken my 2010 Ford F-150 in for service a few times and have been taken care of promptly and and professionally every time. Josh Rustchman ...


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    I have taken my 2010 Ford F-150 in for service a few times and have been taken care of promptly and and professionally every time. Josh Rustchman is excellent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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