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Reviews

Average Ratings

4.3
Average based on 11 reviews.
  • A great experience

    This was the most painless car buying experience ever. The salespeople were not pushy, they were helpful and informative and got us the car we wan...

    Dealer Response

    Thanks so much for your feedback! We are glad you enjoyed your time with us!


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    This was the most painless car buying experience ever. The salespeople were not pushy, they were helpful and informative and got us the car we wanted at a great price and interest rate. I would especially like to thank Eric and Steve for their hard work. I would recommend this dealership to anyone looking for a new or used car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for your feedback! We are glad you enjoyed your time with us!


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  • Glass Replacement on New Chevy Traverse

    Brian Van Wert, Parts Manager handled the replacement of a shattered window on our new Traverse. He made everything flow smoothly, from ordering ...


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    Brian Van Wert, Parts Manager handled the replacement of a shattered window on our new Traverse. He made everything flow smoothly, from ordering parts to setting up our appointment and coordinating with an auto glass contractor to replace the item. He kept us informed and we're very grateful for how well he handled the situation.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Hard part was selecting my favorite vechicle

    Attentive to the customer & explained the features & technology to me before I left the dealership Made the trade in & buying process quick.


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    Attentive to the customer & explained the features & technology to me before I left the dealership Made the trade in & buying process quick.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome dealership!

    I have purchased several cars from Joel Grey. He has always been very accommodating, even searching and obtaining the car we wanted from quite a d...


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    I have purchased several cars from Joel Grey. He has always been very accommodating, even searching and obtaining the car we wanted from quite a distance away. An awesome dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Corvette Service

    Super service on my 2014 Corvette as always. Thank you Jason.


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    Super service on my 2014 Corvette as always. Thank you Jason.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very nice!

    We are looking for a Cruze, Grey Chevrolet had one but it didn't't meet all our needs. Our salesman was great though.


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    We are looking for a Cruze, Grey Chevrolet had one but it didn't't meet all our needs. Our salesman was great though.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Worthwhile Stop

    Saw car listed on cars.com and called Grey Chevrolet to see if it was still available. Salesperson (Eric), said yes and offered to pull it up in f...


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    Saw car listed on cars.com and called Grey Chevrolet to see if it was still available. Salesperson (Eric), said yes and offered to pull it up in front of the building so I could find it right away. Didn't end up buying that car, but Eric was very low-pressure, friendly, honest, and more helpful than I ever would have anticipated. Definitely worth my time and I hope to work with him to purchase my next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Service, Pro-active.

    Walked in looking for the Camaro I've been working towards. I was greeted immediately on the lot and hopped into a couple different cars for a qui...


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    Walked in looking for the Camaro I've been working towards. I was greeted immediately on the lot and hopped into a couple different cars for a quick drive. Sat down to look at pricing and I kept throwing out different modifications to the car that I really wanted. Steve was taking notes and found me quotes on a few cars with everything I could think of. Decided to buy that day; the car I've dreamed of. The process has been smooth, I've spent much longer in a dealership before. They've been following up with me and I feel really good about the transaction.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pass them by!

    First I couldn't get waited on but then I got the attention of Mr. Gray the son. He was rude and unhelpful not even quoting a price. 'What's it wo...


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    First I couldn't get waited on but then I got the attention of Mr. Gray the son. He was rude and unhelpful not even quoting a price. 'What's it worth to you?" he kept on saying. It is obvious that he inherited his job because he certainly can't sell a car. It was the worst experience looking at a car lot in my life. P.S. I had plenty of cash to buy the car but his attitude sent me to Bremerton to purchase the car. Do your self a favor and don't waste your time.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Buyer Beware

    Purchased our 2014 Chevy Cruze from Mark Newcomer and Grey Chevrolet in October of 2013. A short time later they called to announce a "new" recall...


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    Purchased our 2014 Chevy Cruze from Mark Newcomer and Grey Chevrolet in October of 2013. A short time later they called to announce a "new" recall (lie #1 recall had been announced BEFORE we purchased the car). Fixed the car and I discovered on my own another recall had been announced for the same part. I called THEM and found out we did need to be inspected. Took the car in, told we did need the part repaired again, however the parts were on back order with NO ETA. I asked if my car was safe to drive and I was told yes, that nothing would happen. That was a lie. My half shaft broke and sent my son and I flying down a hill just last month. I called Grey for help. I was given an 800 number and hung up on. NEVER heard from anyone there again. UNTIL I sent a certified letter letting them know they had broken the law AND committed fraud. (They back dated the initial work order for the first fix to the day we bought the car - which was impossible because it was a Sunday and their service department was empty). They weren't reaching out to apologize, but were reaching out to lie to us some more and cover their own. It is sad actually because the whole buying experience was a breeze and easy - perhaps because we brought our own financing. However, their follow through is lacking. DO NOT buy from Grey. Instead visit Haselwood in Bremerton!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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