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Reviews

Average Ratings

4.9
57 lifetime reviews.
  • Good Experience

    Salesman was helpful, not at all high pressure. They were will to negotiate to a reasonable level. Feel like I got a very fair deal.

    Dealer Response

    Thank you for allowing us to assist you in your car buying needs at Korum Automotive Group and we are so glad you had a great experience shopping ...


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    Salesman was helpful, not at all high pressure. They were will to negotiate to a reasonable level. Feel like I got a very fair deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for allowing us to assist you in your car buying needs at Korum Automotive Group and we are so glad you had a great experience shopping with us! Congratulations on your new vehicle and welcome to our Korum family! Also, be sure to like us on our Facebook page athttps://www.facebook.com/korumautomotivegroup/


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  • Korum has respect and great attitude!

    It is just not a usual car buying experience at Korum Hyundai. Every person is friendly, not pushy, informative and genuinely helpful. From Ostan,...


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    It is just not a usual car buying experience at Korum Hyundai. Every person is friendly, not pushy, informative and genuinely helpful. From Ostan, who is knowledgeable and the most positive, friendly salesman I have ever known. Then there is Doreen, she is a special lady, I have seen her during my other purchases through the years but she was the first person to greet us at the door, she knew what we needed and is a really sweet person. I found out how great she is after all these years when my daughter was in finance and Doreen came and sat to talk with my young autistic sons. Something not many people comfortably do. I will share that this was so touching, to have¿ someone speak to them as if they were just two normal little boys and not hesitate. She deserves special mention also for taking some negative comments over the years from my ex, it never should have happened, but she held it with class and grace. She is rare because you don't see a lot of women who not only sell cars but do so well their male their counterparts look not as good. Then there was Alex and Josh, everyone is just glad to make the buying process a breeze. After being married to an unhappy salesperson for 20 years I can tell you a. I am no longer with that negative person and I can tell you the secret to a good sale where you get a good deal and are treated right is the attitude. Both your own where you don't fear the process nor the people and the sales and finance people who must be helpful yet give you room and time to think and be there to explain any questions you have. THEY WORKED TO GET MY DAUGHTER A GREAT NEW HYUNDAI AT A PRICE WAY BELOW INVOICE WITH REBATES ETC. SHE LOVES HER CAR AND WE LOVE KORUM. CAR.NUMBER 6 NOW.  Thanks to the great staff and service on my car has always been a breeze. Thanks Jay and Kaylee. Korum my daughter loves her car! Melinda Howe

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Korum has respect and great attitude!

    It is just not a usual car buying experience at Korum Hyundai. Every person is friendly, not pushy, informative and genuinely helpful. From Ostan,...


    Show Full Review

    It is just not a usual car buying experience at Korum Hyundai. Every person is friendly, not pushy, informative and genuinely helpful. From Ostan, who is knowledgeable and the most positive, friendly salesman I have ever known. Then there is Doreen, she is a special lady, I have seen her during my other purchases through the years but she was the first person to greet us at the door, she knew what we needed and is a really sweet person. I found out how great she is after all these years when my daughter was in finance and Doreen came and sat to talk with my young autistic sons. Something not many people comfortably do. I will share that this was so touching, to have¿ someone speak to them as if they were just two normal little boys and not hesitate. She deserves special mention also for taking some negative comments over the years from my ex, it never should have happened, but she held it with class and grace. She is rare because you don't see a lot of women who not only sell cars but do so well their male their counterparts look not as good. Then there was Alex and Josh, everyone is just glad to make the buying process a breeze. After being married to an unhappy salesperson for 20 years I can tell you a. I am no longer with that negative person and I can tell you the secret to a good sale where you get a good deal and are treated right is the attitude. Both your own where you don't fear the process nor the people and the sales and finance people who must be helpful yet give you room and time to think and be there to explain any questions you have. THEY WORKED TO GET MY DAUGHTER A GREAT NEW HYUNDAI AT A PRICE WAY BELOW INVOICE WITH REBATES ETC. SHE LOVES HER CAR AND WE LOVE KORUM. CAR.NUMBER 6 NOW.  Thanks to the great staff and service on my car has always been a breeze. Thanks Jay and Kaylee. Korum my daughter loves her car! Melinda Howe

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful Vehicle Buying Experience

    I recently traded in my Toyota SUV and purchased a brand new 2017 Expedition and could not have asked for a better experience. Freddie was my sale...

    Dealer Response

    Thank you, Tony, for sharing your experience with us! We are so glad you enjoyed your time at our dealership and we will pass along your comments ...


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    I recently traded in my Toyota SUV and purchased a brand new 2017 Expedition and could not have asked for a better experience. Freddie was my salesman, and he was as low pressure as it gets (as someone who is constantly selling, I can tell). He took the time to make sure it was the right vehicle for my needs - I own three companies in the private events industry, and this vehicle was perfect - plus he was patient as I made my decision. Upon purchase, he walked me through every detail of the car and off we went. He's a great guy, too! Plus, he has checked up on me periodically the last few days to make sure everything is going well and if I had any questions whatsoever about the vehicle. The entire staff was very nice and accommodating, as well. Frank handled my financing, and he laid out all the options clearly so I could make the best decision, without any pressure whatsoever. Brett handled my trade-in of my Toyota Sequioa and the pricing of the vehicle, plus helped me figure out an issue with Ford Credit on a Ford Transit Van I've also bought from Korum. And Margie? She's the best in the world, period. I love my new SUV, and I loved my experience with Korum Ford's sales department. I will happily recommend to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Tony, for sharing your experience with us! We are so glad you enjoyed your time at our dealership and we will pass along your comments to our staff (and Margie)! Enjoy your new ride and have a wonderful weekend!


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  • Great experience

    This was only my 2nd time buying a Car but i cant explain how much i actually enjoyed the entire process. When i bought my first car I seen the si...

    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great fe...


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    This was only my 2nd time buying a Car but i cant explain how much i actually enjoyed the entire process. When i bought my first car I seen the side of the sales business that everyone talks about on how the are pushy and only there to make a sale. Not this time, im glad i got Freddie Trotter. With his background in customer service he understand that its about the customer and not the sale of the car. He was able to get me a car and a Truck for a reasonable monthly payment. Now that i have had my F-150 for a month now i cant be Happier, Every time i get in it i have a smile on my face cause i know i made the right choice. I want to also Thank Josh he help me get the financing at an GREAT apr. He was able to find lenders that would accept me even though i have ok Credit. i know it wasn't easy but Thank you to everyone at Korum Ford for all your help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great feedback. Enjoy your new ride!!!


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  • Great Experience

    Ordering and leasing a car through Korum was worth the drive. Freddie, Mark, Tom and Frank were extremely helpful and responsive to all of my que...

    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great fe...


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    Ordering and leasing a car through Korum was worth the drive. Freddie, Mark, Tom and Frank were extremely helpful and responsive to all of my questions and concerns. No high pressure, intimidation, or apathy like I've encountered in shopping experiences elsewhere.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great feedback. Enjoy your new ride!!!


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  • Happy Customer

    I came in to buy a car, fell in love with a ride that was out of my price range. Then a vehicle came in from another dealer that fit my needs, I w...

    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great fe...


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    I came in to buy a car, fell in love with a ride that was out of my price range. Then a vehicle came in from another dealer that fit my needs, I was contacted to see the car and it was love at fist site. Mike Z stayed late to make sure we got everything taken care of.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great feedback. Enjoy your new ride!!!


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  • Fun, Friendly, Exciting Car Shopping Adventure

    Mark, Rich, and the rest of the Korum Ford Team made the entire Car purchase process a pleasure... I was very pleased with my trip to Korum Ford i...

    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great fe...


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    Mark, Rich, and the rest of the Korum Ford Team made the entire Car purchase process a pleasure... I was very pleased with my trip to Korum Ford in Puyallup from start to finish. I asked Rich to show me something full size, 4 door, good fuel economy, hi tech, classy, comfortable, and sporty. Rich took me straight out to a great selection of Ford Fusions, we hopped in an Energi EV Hybrid... I passed on the Velvet Maroon, but the Lightning Blue caught my eye. Rick, Mark, and Frank worked the deal in my budget.. GREAT DEAL BY THE WAY.. I drove the car home that day.. The detail guys did such a great job, snow that night slid right off the car... ¿ I couldn't believe my commute to work... Following Rich's advice for driving technique, an amazing 67 MPG !! I've driven 210 miles and am just under 3/4 full... Love the car.... Thank You EVERYONE at Korum Ford... Sincerely, Fusion Energi Pilot........

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great feedback. Enjoy your new ride!!!


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  • Great Experience

    Was very pleased aND happy with Tom Horne. He wasn't pushy or highbpressured. listeneD to my questions and needs.

    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great fe...


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    Was very pleased aND happy with Tom Horne. He wasn't pushy or highbpressured. listeneD to my questions and needs.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great feedback. Enjoy your new ride!!!


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  • Korum Hyundai

    The staff at Korum Hyundai made the process of buying my first car on my own incredibly easy and even enjoyable. Doreen was my salesperson and she...

    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great fe...


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    The staff at Korum Hyundai made the process of buying my first car on my own incredibly easy and even enjoyable. Doreen was my salesperson and she was patient with me while I determined the model that was right for me and let me test drive several different options with a variety of interior packages so I could find the one right for me. The manager of the store even took the time to show me the different financial packages I qualified for in the different models I liked. Ultimately, I found the perfect car for me at the perfect price and I couldn't have done it without the support of Doreen and the assurance of understanding my financial undertaking from Alex. Since it was my first car buying experience they were incredibly patient and I am confident that I will buy my second car down the road from Doreen as well!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so glad you had a great experience with us! Thank you for trusting Korum with your car buying needs and for providing us with your great feedback. Enjoy your new ride!!!


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