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Reviews

Average Ratings

5.0
Average based on 16 reviews.
  • Tom Maggerise & Alex Black are outstanding !

    I have heard that Milam Mazda had a great service department & body shop so when my son damaged/bent his front axle/wheel I called them first. Ale...


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    I have heard that Milam Mazda had a great service department & body shop so when my son damaged/bent his front axle/wheel I called them first. Alex Black took my call and I was impressed with her professionalism and knowledge of what exactly what my son had done to his car just by me describing what happened. I had the vehicle towed to Milam Mazda and was met by Alex Black and Tom Maggerise, Milam's Service Manager. Both Alex and Tom were very helpful in getting my son's car checked in and assured us that they would be quick, accurate in their quote of how much they felt it was going to take, and the quality of workmanship my son's car would receive. This gave my son and myself great peace of mind that his first car he has ever owned was in very good hands. Alex Black is a first class Service Advisor and Tom Maggerise an outstanding Service Manager. They explained everything in layman's language so that my son understood everything so that this experience was a good life lesson for him. Both Alex and Tom made my son feel like an adult and gave him the respect they would have given me. That made him feel very good. Overall from start to finish, both Alex Black and Tom Maggerise did everything they had promised, under the time frame and under the budget my son could afford. Ms. Black and Mr. Maggerise are an asset to Milam Mazda and I will recommend them easily to everyone I know if they need their vehicle serviced, any make of model. By the way, my son's car is a Subaru, not a Mazda. They can fix anything right the first time. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great customer service by chris and cj

    I bought 2 vehicles an Ford F150 and GMC Acadia 1 for me and 1 for my wife. Salesman Steve is great. He had the F150 ready and ready to go. My wif...


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    I bought 2 vehicles an Ford F150 and GMC Acadia 1 for me and 1 for my wife. Salesman Steve is great. He had the F150 ready and ready to go. My wife was looking for a jeep commander but it was sold but he had a red GMC Acadia with full options. My wife fell in love with it. He even helped with our 2yr old daughter while doing the paperwork. Robert does the financing, he had the paperwork ready. I will buy another vehicle from them when the time comes.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Putting Customers First

    Amazin customer service! Big shout out to Chris W. for helping me pick the car that was right for me, and helping me every step of the way. Highly...


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    Amazin customer service! Big shout out to Chris W. for helping me pick the car that was right for me, and helping me every step of the way. Highly recommended!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    I bought Mazda CX9 last weekend and had a great experienced, no pressure, no hassles. My appreciation for Mr. Ben Alaalatoa for his professionalis...


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    I bought Mazda CX9 last weekend and had a great experienced, no pressure, no hassles. My appreciation for Mr. Ben Alaalatoa for his professionalism, courtesy and patience answering all my questions. We love our new vehicle and Milam Mazda in Puyallup is highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    Chris W. Is friendly, respectful, and willing to work for the buyer. The rest of the staff are fantastic. I won't shop anywhere else.


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    Chris W. Is friendly, respectful, and willing to work for the buyer. The rest of the staff are fantastic. I won't shop anywhere else.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Recognizing Outstanding Customer Service

    I have purchased several vehicles at Milam Mazda. My service advisor of choice is Jeff Layton. I have noted over the years that no matter who Jeff...


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    I have purchased several vehicles at Milam Mazda. My service advisor of choice is Jeff Layton. I have noted over the years that no matter who Jeff is waiting on, he greets them by name and treats them like they are the most important person there. He is honest and knowledgeable about his job. For me, Jeff has been the face of Milam Mazda. He represents his employer well. Thanks Jeff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Going the second mile

    Several months ago we helped our daughter purchase a 2006 Jeep Rubicon for a substantial sum of money. She had some problems with it from the firs...


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    Several months ago we helped our daughter purchase a 2006 Jeep Rubicon for a substantial sum of money. She had some problems with it from the first and had it in the shop six times. In addition, when she took the hard top off, she found the back and side zip-out windows missing. After talking with Mr. Jeremy Balzarini, the General Manager, he explained that he would look into our concerns. Jeremy truly went the second mile; when he found a large rip in the soft top he replaced the entire soft top free and made the repairs that fixed the automotive problems. As I told Jeremy the day he reported all this to me, "You have made a customer for life." Thank you so much for the effort you expend for your customers' satisfaction!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A Real Professional

    What can I say besides Thank you! I bought a great car from a great sales associate in Ben Alaalatoa! He was professional, courteous and knowledge...


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    What can I say besides Thank you! I bought a great car from a great sales associate in Ben Alaalatoa! He was professional, courteous and knowledgeable and patient. The kind of person you would want as a friend or neighbor and Milam employee! Thank you again for your Professionalism, patience and kindness. Leonard Q

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice Car from Big Ben!

    We love our CX-5. It was a nice, no hassle free experience. Ben, our sales person was excellent to deal with. I would go back and recommend others.


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    We love our CX-5. It was a nice, no hassle free experience. Ben, our sales person was excellent to deal with. I would go back and recommend others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thx Ryan and Shawn,

    My husband and I were greeted by Ryan on the new car lot. He answered all our questions and more. He obviously was very knowledgeable about the Ma...


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    My husband and I were greeted by Ryan on the new car lot. He answered all our questions and more. He obviously was very knowledgeable about the Mazda line in particular CX5. In a few hours we had the car we wanted thx to Ryan, Shawn and John. We were so impressed with the team work between all the employees at Milan Mazda of Puyallup. Did not see Kenny but his right hand man also greeted us and thanked us for returning to Milam for our sixth purchase. We highly recommend Milan for any car purchase now and in the future. Jerry and Lorraine Walden

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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