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Reviews

Average Ratings

4.8
Average based on 110 reviews
  • 10+++ Dealership!

    Infiniti of Naperville is a dealership I highly recommend. Our salesman Sean Pelkey was excellent. He answers all our questions and made sure we w...

    Dealer Response

    Hello "Happy Customer", Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Sean Pelkey to ...


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    Infiniti of Naperville is a dealership I highly recommend. Our salesman Sean Pelkey was excellent. He answers all our questions and made sure we were completely happy with our car. The service department is friendly and helpful. Christian the service manager was very patient in answering my questions about service and maintaining my new car. This dealership doesn't just want to sell you one car, they want you as a life long customer for Infiniti. Very happy with the experiences so far at Infiniti of Naperville!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello "Happy Customer", Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Sean Pelkey to assist with your vehicle needs. Sean does an excellent job and is truly an asset to the organization. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. On behalf of Sean and the entire Infiniti of Napervile team we thank you for your business


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  • Great service

    Mark Schoeberlein was very helpful and friendly. Relaxing environment and zero pressure made our buying experience favorable.


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    Mark Schoeberlein was very helpful and friendly. Relaxing environment and zero pressure made our buying experience favorable.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience !!! Ask for Mark !

    Mark helped me and my wife upgrade from our M35 to a beautiful Q50 ! Quick and painless process ! Come upgrade yours at Infiniti of Naperville ! A...

    Dealer Response

    Hi Eduardo, We want to thank you for writing this review for Mark. We appreciate your second Infiniti purchase and hope you are enjoying your new...


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    Mark helped me and my wife upgrade from our M35 to a beautiful Q50 ! Quick and painless process ! Come upgrade yours at Infiniti of Naperville ! Ask or Mark

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Eduardo, We want to thank you for writing this review for Mark. We appreciate your second Infiniti purchase and hope you are enjoying your new Q50. Please feel free to reach out to us with anything you may need.


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  • QX80/Infiniti of Naperville

    Mark was an excellent salesman. He was very accommodating and helpful.

    Dealer Response

    Hi Margaret, Thank you for taking the time to write this excellent review for Mark. We are glad to hear that he was so accommodating and helpful....


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    Mark was an excellent salesman. He was very accommodating and helpful.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Margaret, Thank you for taking the time to write this excellent review for Mark. We are glad to hear that he was so accommodating and helpful. We wish you many trouble free miles with your new vehicle. Thanks again


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  • My QX 60

    Mark Schoeberlein was very nice and helpful in the lease of my new vehicle.

    Dealer Response

    Thank you for this positive review of Mark. We greatly appreciate your business and feedback. Please contact us with any questions or concerns y...


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    Mark Schoeberlein was very nice and helpful in the lease of my new vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this positive review of Mark. We greatly appreciate your business and feedback. Please contact us with any questions or concerns you may have with your new vehicle. Thanks again


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  • Dealership does live up to it's name.

    Great Dealership, great communication! First talked to christian in scheduling a test drive for a G35X they had, Michael was my sales associate an...

    Dealer Response

    Thank you for this great review of Christian, Michael and Infiniti of Naperville. We are very happy to hear that you were able to come back for a ...


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    Great Dealership, great communication! First talked to christian in scheduling a test drive for a G35X they had, Michael was my sales associate and he was pretty cool, not to mention he was very helpful. The car was amazing and taken care of. Buying the car and driving it home took about 2-3hours which wasn't too bad at all. I also bought another SUV from them back in 2014 and that car is still going today! Would recommend this dealership to my friends and family. Do not let others tell you different about this dealership and ask for Michael, he's great!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review of Christian, Michael and Infiniti of Naperville. We are very happy to hear that you were able to come back for a second purchase and have another positive experience. We greatly appreciate your business and feedback. Please feel free to call us at any time if you have any questions or issues with your new vehicle. Thanks again and have a wonderful Fall!


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  • tom fx37

    Randy Chin was very polite and experianced.He gave us all information and explained every option very well. Even it was almost closing time he st...

    Dealer Response

    Hi Tom, We are very happy to hear that you had such a great experience with Randy. He has been with us for long time and does a great job with hi...


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    Randy Chin was very polite and experianced.He gave us all information and explained every option very well. Even it was almost closing time he still took time to get everything done so we would.Leave satisfied. Very professional!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tom, We are very happy to hear that you had such a great experience with Randy. He has been with us for long time and does a great job with his clients. Please feel free to give us a call if you have any future questions or concerns and happy/safe driving the remainder of your Summer!


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  • Review of experience

    Great. Fast. Very user friendly. Straightforward in sales process. Will definitely recommend Mark.

    Dealer Response

    Thank you for your wonderful review of Infiniti of Naperville, the perfect 5-star rating and of course your business. We are very happy to hear th...


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    Great. Fast. Very user friendly. Straightforward in sales process. Will definitely recommend Mark.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful review of Infiniti of Naperville, the perfect 5-star rating and of course your business. We are very happy to hear that the experience you had with Mark was, fast, friendly and straightforward. We look forward to seeing you again in the future. Thanks again and hop you have many trouble free miles in your new vehicle!


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  • Great service

    Excellent service-Mark was very knowledgeable and easy to deal with.

    Dealer Response

    Infiniti of Naperville would like to thank you for your recent purchase and for the excellent review of our dealership. We are very happy to hear ...


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    Excellent service-Mark was very knowledgeable and easy to deal with.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Infiniti of Naperville would like to thank you for your recent purchase and for the excellent review of our dealership. We are very happy to hear that your entire experience was professional and that Mark Schoeberlein was able to provide excellent service and demonstrate his great product knowledge during the buying process. Please feel free to recommend Infiniti of Naperville to any of your family or friends and we look forward to seeing you again in the future. Happy and safe driving till then!


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  • Great Experience_Good Purchase

    The customer service was great. Good purchase experience and the Value of the vehicle is +++

    Dealer Response

    The staff at Infiniti of Naperville cannot thank you enough for the positive review, the great Cars.com score and your recent purchase. It is wond...


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    The customer service was great. Good purchase experience and the Value of the vehicle is +++

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    The staff at Infiniti of Naperville cannot thank you enough for the positive review, the great Cars.com score and your recent purchase. It is wonderful to hear when our hard work work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving!


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