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Reviews

Average Ratings

4.9
1667 lifetime reviews. Includes reviews of INFINITI of Naperville from DealerRater.com
  • 10+++ Dealership!

    Infiniti of Naperville is a dealership I highly recommend. Our salesman Sean Pelkey was excellent. He answers all our questions and made sure we w...

    Dealer Response

    Hello "Happy Customer", Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Sean Pelkey to ...


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    Infiniti of Naperville is a dealership I highly recommend. Our salesman Sean Pelkey was excellent. He answers all our questions and made sure we were completely happy with our car. The service department is friendly and helpful. Christian the service manager was very patient in answering my questions about service and maintaining my new car. This dealership doesn't just want to sell you one car, they want you as a life long customer for Infiniti. Very happy with the experiences so far at Infiniti of Naperville!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello "Happy Customer", Congratulations on your recent vehicle purchase. Thank you so much for allowing Infiniti of Naperville and Sean Pelkey to assist with your vehicle needs. Sean does an excellent job and is truly an asset to the organization. If there is ever anything we can do to assist with any aspect of your purchase, please contact us right away. We hope you have many trouble free miles with your new vehicle. On behalf of Sean and the entire Infiniti of Napervile team we thank you for your business


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  • Excellent service - just starting to look at a car.
    April 23, 2017

    Adam Murczek was incredibly knowledgeable and helpful. Seemed to know an immense amount about the Infiniti Q70. I have just begun a search for a n...


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    Adam Murczek was incredibly knowledgeable and helpful. Seemed to know an immense amount about the Infiniti Q70. I have just begun a search for a new car, so I appreciated the overview he gave me of the model, the test drive, etc.

    Does recommend this dealer

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  • Excellent Experience!
    April 22, 2017

    Excellent to work with!! Everyone was Very Professional!!! For my next car I will give them the first opportunity to help me purchase my next vehi...


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    Excellent to work with!! Everyone was Very Professional!!! For my next car I will give them the first opportunity to help me purchase my next vehicle!!

    Does recommend this dealer

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  • Excellent out of state transactioin
    April 21, 2017

    I live in Birmingham, AL and saw a 2015 Cadillac XTS for sale at Naperville Infinity thru Listing Cars.com at a very competitive price. I called ...


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    I live in Birmingham, AL and saw a 2015 Cadillac XTS for sale at Naperville Infinity thru Listing Cars.com at a very competitive price. I called the dealership and spoke with the Internet Sales Manager who transferred me to salesmen Doug Belgio. I had a few questions after reviewing the Carfax and asked Doug to check them out and call me back. In a reasonable amount of time he called me back with the answers I needed and we made the deal. When I arrived in Chicago, Doug picked me up at Midway (45 minutes from Naperville) and allowed me to test drive the vehicle before closing the deal. They offer a 3 day money back which gave me confidence in dealing with them. The car was waxed and had a full tank! I saved thousands and can recommend Doug and Naperville Infinity without reservation.

    Does recommend this dealer

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  • Excellent Service
    April 18, 2017

    Awesome experience. This is my third vehicle purchased from this dealer. The service and care was excellent. If I decided to stay with Infinit ve...


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    Awesome experience. This is my third vehicle purchased from this dealer. The service and care was excellent. If I decided to stay with Infinit vehicles, I would buy from this dealer again

    Does recommend this dealer

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  • Thank you Randy and the staff, thanks for everything!!
    April 18, 2017

    Infinity of Naperville is awesome. Great job !! Thank you Randy, we love the car. This is the place to purchase a car. Your guys are second to non...


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    Infinity of Naperville is awesome. Great job !! Thank you Randy, we love the car. This is the place to purchase a car. Your guys are second to none. Kevin W.

    Does recommend this dealer

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  • Service after the sale
    April 17, 2017

    Infiniti of Naperville understands that things happen and people make mistakes but how a dealership addresses the customer???s issue (especially a...


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    Infiniti of Naperville understands that things happen and people make mistakes but how a dealership addresses the customer???s issue (especially after the car purchase) makes all the difference. My wife and I saw this first-hand when Executive Manager-Mike Korallus took the time not only to listen to her concerns about the beautiful G37 Convertible that she loves so much but to actually come up with a solution that was fair. On top of that we had an excellent overall service department experience. Service Director-Antwan Hicks was professional, extremely personable and a pleasure to work with. To my wife's surprise, Hillary Owens wasn't working with us directly but took the time to help her select a loaner car that she would be the most comfortable driving. My wife and I both agree that although we live in Indianapolis, it???s worth the 200 mile trip to Infiniti of Naperville because we feel we can count on this dealership to treat us like valued customers.

    Does recommend this dealer
    Came in for service or repair

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  • Great car, very good salesman
    April 17, 2017

    The salesman could not have been more helpful and professional. In fact, we first began our search for a new vehicle over a year ago. Randy was wh...


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    The salesman could not have been more helpful and professional. In fact, we first began our search for a new vehicle over a year ago. Randy was who was helping us then. Because of the patience he showed my wife and daughter then, I told my wife that when we're ready and if it were to be an Infiniti, I want to be sure we bought from Randy. One year later, Randy sold us the QX80.

    Does recommend this dealer

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  • Excellent because I won't accept anything less.
    April 15, 2017

    I was immediately greeted at the front door...literally, my experience was one that is "unforgetable" I was treated like royalty, the service was ...


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    I was immediately greeted at the front door...literally, my experience was one that is "unforgetable" I was treated like royalty, the service was quick.

    Does recommend this dealer

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  • great experience
    April 14, 2017

    John was informative, efficient and respective of our time when we came to shop for a new truck. We walked out a short time later very happy cust...


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    John was informative, efficient and respective of our time when we came to shop for a new truck. We walked out a short time later very happy customers.

    Does recommend this dealer

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