Reviews
Completely satisfied
This is our second Infiniti and bar none our best car buying experience ever. Adam was extremely knowledgable about the crossover inside and out. Honest and a pleasure to work with, he really was working for us! He treated us with respect and was attentive to our ever request and got us the deal we needed. Adam by far was the finest salesman I have had the pleasure of working with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recent vehicle purchase from Infiniti of Naperville and for the positive review. It is wonderful to hear that Adam Murczek was able to put you in your ideal Infiniti and equipped you with all the information you were looking for. Please feel free to visit us again when your new car is ready for servicing. The staff at Infiniti of Naperville wishes you happy/safe driving.
A car dealership that really cares about the customer.....
I recently bought a vehicle from Infiniti of Naperville and negotiated a great price online with the Internet Sales manager so all I had to do was come in a test drive the truck I wanted and I met Adam Murczek a friendly pleasant personable man who was very knowledgable about the truck I wanted which was a Cadillac Escalade ESV he took me for a fun ride around in the car where he explained the features and told me about the dealership. Once we got back and started waiting for the paperwork from the bank and car insurance companies he was patience and calm because I had already told them where and too whom to fax it to and than we had to call them both again and he remained the same throughout even as I was getting alittle frustrated he made my experience great, and he's not the only one Ray Wolski tried to add on the extended warranty for me but it pushed the deal over the amount I was approved for and he contacted the bank too see if the would honor the slight difference. If this is how they do business everyday I can see how they remain number one in the nation year after year. I wish both men and the company continued great success. Because of the I personally felt safe and confident in my choice of vehicle and dealer to do business now and again in the future with.... Thanks a lot guys !!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Infiniti of Naperville we work hard to make every customer experience safe and confident, so we cannot thank you enough for letting us know that we accomplished our goals with you. Please feel free to recommend our dealership to any of your family or friends. Once again thank you for the review and your Cadillac ESV purchase. The entire Infiniti of Naperville staff wishes you happy and safe driving this coming spring!
Great experience.
Mark worked hard to get me into my q50. He got me a deal I didn't think was possible. Joe in finance made the process quick and easy. Couldn't be more happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Mark Schoeberlein was well spent and we hope to see you again soon when your Infiniti Q50 is ready for its first service. Thanks again and have an excellent spring!
The sales experience that car buyers are seeking is here!!!
Adam Murczek was a joy to work with as he assisted my wife and I during the sales process of buying our vehicle from Infiniti of Naperville!!! The pricing of our vehicle was noticeably better than all the other dealers in the area as Adam explained their strategy and how their dealership goes to market. Although price isn't everything when purchasing a vehicle, I found that this dealership offers much more value then most...as this positive tone started with my initial dealings with Adam. Adam and I felt very comfortable throughout each step of the buying process, his clear and honest approach of selling was refreshing. Adam and Infiniti of Naperville have set the bar high of what buying a vehicle is all about keep up the awesome job!!! Best Regards Dale
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review of Infiniti of Naperville, the perfect DealerRater score and of course your business. We are very happy to hear that the experience you had with our dealership was comfortable and incredibly positive. Please feel free to recommend our dealership to any of your family or friends and we look forward to seeing you again in the future. Thanks again and happy/safe driving in your new vehicle!
My New Car
Adam Murczek was my salesman. He was an absolute pleasure to work with, with no phony sales pitches. He was very knowledgable, and made sure all of my questions were answered and concerns addressed. I highly recommend working with Adam. Dallas Carlson was tremendous to work with as well. He helped me set up certain features of my new car, and showed me extras that I might want ( I ended up buying some of them ). Ray Wolski was the man I worked with on finance. He was a pleasure to work with. He showed me different warranty options available to me, and truly seemed to want me to get the best possible deal. I highly recommend Infiniti Of Naperville!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Adam Murczek always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this coming spring!
Awesome staff and a positive experience!
Jon and Dallas has been awesome, they really know their stuff. They have been very helpful to me. Finance manager Joseph L worked his magic just to give me a great deal that would suit me. Overall, they are awesome, very helpful and knowledgable. There was no intimidation and pressure unlike most of the dealers, and I've been to a lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Infiniti of Naperville we cannot thank you enough for your vehicle purchase, for the perfect DealerRater score and for the wonderful review. We are always happy hearing when our sales team does an outstanding job so thank you for letting us know what excellent service you received from Jon Hale. Please feel free to recommend our dealership to any of your family or friends and we hope to see you again in the future. Happy and safe driving till your next visit!
The most pleasant and easiest car buying experience ever
After visiting several dealetships, walking into Infiniti of Naperville and working with Adam Murcek was a buyer's dream. He was honest, very knowledgeable and a treat to deal with. I would encourage anyone interested in buying a new or used automobile to give Adam Murcek a chance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Infiniti of Naperville would like to thank you for the perfect DealerRater score and your positive review of our Dealership and the Sales Staff. Adam Murczek is one of our many exceptional Sales Professionals and we are very happy to hear that you found your experience with him to be honest and informative. We look forward to seeing you again in the future and have a happy/safe spring!
Awesome experience
Adam was by far the best salesman I've ever met. I had been car shopping for 2 months trying to find the right car for the price I wanted. I'm a 22 year old kid who loves luxury sports sedans. No salesman took me seriously. He came up to me asking if he can help. Within minutes we were on the road test driving the very car I own right now! He was a book of knowledge and knew everything about the car! And I had the most fun test driving with him then any other salesman. I highly recommend going to Adam!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Infiniti of Naperville we would like to thank you for the terrific review, the perfect DealerRater score, your recommendation of Adam Murczek and of course your Infiniti purchase. We are very happy to hear that the service you received from Adam went way above your previous dealership experiences. Feel free to give us a call if you have any future question and happy/safe driving in your new Infiniti Q50!
Great service even though I did not buy an Infiniti!
Infiniti was one of my finalists. I went to the Auto show and after much consideration we decided not to buy an Infiniti. But this rating is for Infiniti Naperville and Dale Morrone. Dale was excellent to deal with-A great guy. If you need an Infiniti- Call Dale!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville would like to thank you for your excellent review, perfect DealerRater score and of course your consideration. It is great knowing that you found our process to be excellent even though you did not choose Infiniti. We hope to see you again in the future and wish you happy/safe driving in your new vehicle!
Great Experience
We had a great experience from start to finish. Professional, friendly, knowledgeable and patient staff. We would definitely recommend this dealership to others. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review of Infiniti of Naperville and for your recommendation. We are very happy to hear what a wonderful time you had while searching for your perfect vehicle. Please visit us again soon when your vehicle is ready for service and enjoy driving your new Infiniti!
