Reviews

Average Ratings

4.9
1860 lifetime reviews. Includes reviews of INFINITI of Naperville from DealerRater.com
  • Great Experience !

    I bought a car from out of state. Dealing over the phone was a simple process and way smoother than I thought it would be. When I arrived they had...

    Dealer Response

    Infiniti of Naperville would like to thank you for your business and for the time you took out of your day to travel all the way to our dealership...


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    I bought a car from out of state. Dealing over the phone was a simple process and way smoother than I thought it would be. When I arrived they had the car ready for me and everything else went smoothly. Everyone I met with was very friendly, I would definitely recommend this dealership to family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Infiniti of Naperville would like to thank you for your business and for the time you took out of your day to travel all the way to our dealership. It is wonderful to hear that you found our customer service to be beyond exceptional. Please give us a call if you have any future questions or issues and enjoy driving your new vehicle. From the entire Infiniti of Naperville staff, we wish you happy/safe driving!


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  • QX80 perfection
    October 21, 2017

    I just left Infiniti of Naperville after a superb car buying experience. This was, by far, the easiest experience we have had. Adam and team were ...


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    I just left Infiniti of Naperville after a superb car buying experience. This was, by far, the easiest experience we have had. Adam and team were extremely helpful and efficient. They made the process enjoyable.

    Does recommend this dealer

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  • It was awsome service
    October 19, 2017

    I have lease Q60 from Adam Murczek. I really satisfied with his service and will recommend to my family and colleagues. He is very honest and prof...


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    I have lease Q60 from Adam Murczek. I really satisfied with his service and will recommend to my family and colleagues. He is very honest and professional. I enjoyed and will contact to him again for future business.

    Does recommend this dealer

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  • Amazing car buying experience.
    October 18, 2017

    Felt like I went to a friends house to buy a car. So nice, no pressure, very helpful, John went out of his way to help me buy the car of my dreams...

    INFINITI of Naperville

    Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We a...


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    Felt like I went to a friends house to buy a car. So nice, no pressure, very helpful, John went out of his way to help me buy the car of my dreams. I was so fed up with "car salesmen" I wanted to give up. John was a pleasant surprise, he gave me his best price with no "extra fees" I was almost shock how easy it was. Car buying should be that way. Shop here and you'll be very happy. Car buying with out all the bull. I walked out happy with a new car and will be back for my next!

    Does recommend this dealer
    INFINITI of Naperville

    Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with John Schultz was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!


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  • Pleasant and transparent
    October 17, 2017

    Dealership has a very quiet and clean atmosphere. Comfortable accommodations from sales ro service. All employees were engaged and aware of custom...

    INFINITI of Naperville

    Infiniti of Naperville cannot thank you enough for your business and for the outstanding DealerRater review/score. As always our door is open for ...


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    Dealership has a very quiet and clean atmosphere. Comfortable accommodations from sales ro service. All employees were engaged and aware of customers and their needs. New and used car lots were orderly and easy to shop. Many employees greeted/aknowledged guests. All in all a very pleasant experience.

    Does recommend this dealer
    INFINITI of Naperville

    Infiniti of Naperville cannot thank you enough for your business and for the outstanding DealerRater review/score. As always our door is open for any future questions or vehicle inquires and we look forward to seeing you in the future. The entire Infiniti of Naperville staff wishes you happy and safe driving this fall!


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  • Pleasant Experience Indeed
    October 17, 2017

    We lease a car for our business and over the past 20 years have worked with several different new car dealerships. Without question, the service ...

    INFINITI of Naperville

    Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville. We are very happy to hear that leasing a new Infi...


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    We lease a car for our business and over the past 20 years have worked with several different new car dealerships. Without question, the service and value we received from Infiniti of Naperville is at the top of the list. Adam Murczek, Dallas Carlson and Paul Kay were all very professional, considerate, and pleasant during the entire buying experience. We look forward to seeing them again! Bill and Jody - Stoutenborough Insurance Agency

    Does recommend this dealer
    INFINITI of Naperville

    Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville. We are very happy to hear that leasing a new Infiniti with Adam Murczek was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for its first free oil change. Thanks again and happy/safe driving this autumn!


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  • Professional Staff
    October 17, 2017

    I was very pleased with the service and assistance I received at Infiniti of Naperville. Dan DuBois went out of his way to make sure I was satisfi...

    INFINITI of Naperville

    Thank you for the wonderful review of Infiniti of Naperville and for your much appreciated recommendation. It is always great to hear when a clien...


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    I was very pleased with the service and assistance I received at Infiniti of Naperville. Dan DuBois went out of his way to make sure I was satisfied with my purchase and was very knowledgeable and experienced. I really appreciated his input and found it useful. The entire staff is helpful and professional--including Paul, Dallas, Alex, and Mike. I would definitely recommend this dealership to anyone looking to buy a car!

    Does recommend this dealer
    INFINITI of Naperville

    Thank you for the wonderful review of Infiniti of Naperville and for your much appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this fall!


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  • Infiniti q50
    October 16, 2017

    I was impressed with Adam the salesman. He was very attentive to my needs and has gone above and beyond to help me get the car I want He searched ...

    INFINITI of Naperville

    Thank you for your exceptional review of the Infiniti of Naperville staff. We truly appreciate your visit and your potential business. Please feel...


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    I was impressed with Adam the salesman. He was very attentive to my needs and has gone above and beyond to help me get the car I want He searched all over and found the exact one I want in Texas I hope because I'm very excited that they will get it for me

    Does recommend this dealer
    INFINITI of Naperville

    Thank you for your exceptional review of the Infiniti of Naperville staff. We truly appreciate your visit and your potential business. Please feel free to recommend our dealership to any of your family or friends. We wish you all the best this autumn and look forward to seeing you again soon when your Q50 is available!


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  • Awesome experience
    October 14, 2017

    We had an awesome experience at INFINITY of Naperville. Special thanks to Paul Kay from finance department, and Michael Swanson and Justin Rogers ...

    INFINITI of Naperville

    Thank you for letting us know what an awesome experience you had at Infiniti of Naperville and for the perfect DealerRater score. Please feel free...


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    We had an awesome experience at INFINITY of Naperville. Special thanks to Paul Kay from finance department, and Michael Swanson and Justin Rogers from sales for taking care of us.

    Does recommend this dealer
    INFINITI of Naperville

    Thank you for letting us know what an awesome experience you had at Infiniti of Naperville and for the perfect DealerRater score. Please feel free to recommend our dealership to any of your family of friends and happy/safe driving this autumn!


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  • Excellent experience
    October 13, 2017

    The experience was pleasant and hassle free. Entire staff is professional and knowledgeable, and Randy Chin was great to work with. Definitely a...

    INFINITI of Naperville

    Infiniti of Naperville would like to thank you for your excellent review, perfect DealerRater score and of course your business. It is great knowi...


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    The experience was pleasant and hassle free. Entire staff is professional and knowledgeable, and Randy Chin was great to work with. Definitely a great place to buy a car.

    Does recommend this dealer
    INFINITI of Naperville

    Infiniti of Naperville would like to thank you for your excellent review, perfect DealerRater score and of course your business. It is great knowing that you found our process to be hassle free and pleasant. We look forward to seeing you again in the future and wish you happy/safe driving in your new vehicle!


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