Gilchrist Chevrolet Buick GMC

Reviews

Average Ratings

3.9
24 lifetime reviews.
  • Great car buying experience!

    Great shopping experience!! very low pressure to buy, answered all of my questions, very honest and most of all helpful!

    Dealer Response

    Thanks Lisa, we aprreciated your business! We hope you enjoy your car! Gilchrist Staff~


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    Great shopping experience!! very low pressure to buy, answered all of my questions, very honest and most of all helpful!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Lisa, we aprreciated your business! We hope you enjoy your car! Gilchrist Staff~


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  • Rojo Grande

    I shopped every Chevy/Buick/GMC dealer in the south sound from Kirkland to Mckenna in search of a Chevy Colorado or GMC Canyon. I found several ve...


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    I shopped every Chevy/Buick/GMC dealer in the south sound from Kirkland to Mckenna in search of a Chevy Colorado or GMC Canyon. I found several vehicles at different locations that fit my criteria, but didnt quite find the combination of price, financing, and trade allowance that compelled me to make a deal until I shopped at Gilchrist. I found better value and outstanding friendly, courteous, professional customer service working with Dave and Jeff and came away with the exact truck I wanted at the best price available. Funny, Gilchrist is the closest dealership to my house, I could have saved a lot of time had I visited there first. Satisfied that I found the best deal for me at Gilchrist. love my new truck!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awful service work

    I sent my Brand new car in to get liscence plates and get some pre-purchase scratches buffed out. The scratches were a small scratch on the bumper...


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    I sent my Brand new car in to get liscence plates and get some pre-purchase scratches buffed out. The scratches were a small scratch on the bumper and a streak of scratches across the top. When I picked up the car not only where the scratches not buffed out, they had actually added more deeper scratches to the top of the car. This was after they had taken the car for three days of works. We told the desk work that we would not take the car with the scratches stil in the top and he said he'd have it taken care of. He came back after half and hour later with all the obvious scratches buffed out. I was not pleased but thought that this was the best they were going to give me and left. When I started driving I noticed two things, A. Someone had smoked a cigarette in my car and B. They had an extra 100 miles to my cars mileage. Too say the least I am very dissatisfied with the results of the dealership and would not recommend buy cars from them.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Paul in sales is great!

    I was shopping for a new car online and comparing prices, and this dealer had the best price on what I was looking for. I stopped by early one mor...


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    I was shopping for a new car online and comparing prices, and this dealer had the best price on what I was looking for. I stopped by early one morning to verify they actually had the car on the lot when I was greeted by Paul, who in no way was pushy and just wanted to see if I needed any help. I came back 2 days later to test drive, and working with Paul was great. He even helped get me into the color I wanted, which meant having the recall done by service before I could drive it, but that was fine. Everything went great, and I'm off in my new car in a couple days in the color I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2014 corvette

    I was interested in a 2014 corvette and made a offer on the car that has been on the lot for almost a year. I drove the car and the salesman said...


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    I was interested in a 2014 corvette and made a offer on the car that has been on the lot for almost a year. I drove the car and the salesman said it was certified and it also had a CERTIFED plate on the car. Went back for a second drive and they said it was not certified. I was confused so I emailed and called Nic Gilchrist but no response. I talked with Hannah on the Internet sales and I can't get a real answer as to why they can't certify the corvette. So strange. We are only $500 apart on the purchase price? Go figure.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Purchase

    One of the best experiences we have had in purchasing a new vehicle. Cannot say enough about our salesman "Ricky" Mathews in working with us on pr...


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    One of the best experiences we have had in purchasing a new vehicle. Cannot say enough about our salesman "Ricky" Mathews in working with us on pricing a new Silverado Z71 and beating/matching competitor's pricing and trade in value. Management stayed late to complete sale and since it was after hours , Ricky said we would have to bring the truck back during normal business hours to have it detailed. In fact he seemed so upset that we were leaving with it not detailed, that he stated, "they will detail it a 2nd time at a later date and my wife could bring her car in and they would detail it too." Now that is service - even though we came in late to look at their truck while on our way to another dealership. Fantastic experience - Thank You! Ricky and management.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great price, pressure free sales

    Gilcrest Chevy is a clean, relaxing buying experience. My salesman Chris S was easy to work with. He responded to my text messages right away. T...


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    Gilcrest Chevy is a clean, relaxing buying experience. My salesman Chris S was easy to work with. He responded to my text messages right away. The dealership posted their price that was substantially lower than anyone else, so no need to negotiate. Frank in fiance was easy to work with, and had all my paperwork ready to go. Delivery was a little slower due to some miscommunication, but the managers and sales made it worth my time. I will make them my first stop when selecting another GM vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • no one replys to emails

    I am from a different state than this dealership. I have sent multiple emails both thru cars.com and directly to the dealership. Guess out of stat...


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    I am from a different state than this dealership. I have sent multiple emails both thru cars.com and directly to the dealership. Guess out of state money is not what they want.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Gilchrist Chevrolet

    Gilchrist Chevy is extremely well run organisation. Ricky is a great sales person, answered all of my questions, was well versed with his product ...


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    Gilchrist Chevy is extremely well run organisation. Ricky is a great sales person, answered all of my questions, was well versed with his product and was very respectful. I was also fortunate enough to meet Stephanie the owner and it is obvious where the sales staff learned to treat their customers with dignity and respect. I would recommend Gilchrist Chevrolet to any in the market for a new or used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great customer service.

    I had a horrible experience at Good Chevrolet and wanted to trade the car I just bought a month ago so I wouldn't have to deal with them anymore. ...


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    I had a horrible experience at Good Chevrolet and wanted to trade the car I just bought a month ago so I wouldn't have to deal with them anymore. I called and spoke to Stephanie, who was very helpful and understanding. I explained my situation to her and asked if I could come in to see what they could do for me. Stephanie, Dominick and Will spent a couple of hours with me. After finding the car that I was looking for they had one of their employees go pick it up from a dealership up North since the car wasn't at their lot. This is what I call customer service. They went above and beyond to get me into a different car. Stephanie made the loan process so easy and took the time to explain everything to me. Since Will and Dominick were off the day I came to sign my papers Anthony took the time to explain the features my car had and helped me set up my Onstar. If your looking for a car stop by and see them, they will make you feel like family and do everything they can to get you in the car you want. Thank you so much you guys, I LOVE my Brand New Tahoe, you made it all possible!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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