[{"id":612946,"firstName":"Korey","lastName":"Guidry","titleText":"Service","shortBioText":"I just moved to WA from LA. I am new to the job at Mercedes Benz so I am still trying to learn everything at work. Outside of work, I enjoy most things outdoors related. I like helping others I meet in whichever way I can especially the elderly, children, veterans, and the homeless, gardening (I have my own small landscaping business), jogging, biking, hiking, kayaking, tubing, camping, eating out, cooking for others, traveling, reading, gaming, college football, basketball, and baseball, going to concerts and movies, and spending time with my friends and family.","emailTxt":"koreyguidry@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/110956/employees/c7831960d665.jpg","drDealerId":110956,"dealerEmpStartDtUtc":"1567338360","industryStartDtUtc":"1335872834","certifiedEmployee":true,"deptDscrp":"Service"},{"id":612942,"firstName":"Oscar","lastName":"Cerna","titleText":"Service","emailTxt":"oscarcerna@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":612699,"firstName":"Chris","lastName":"Lee","titleText":"Sales","emailTxt":"chrislee@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":612945,"firstName":"Jason","lastName":"Allaway","titleText":"Service","emailTxt":"jasonallaway@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":612704,"firstName":"Jim","lastName":"Foster","titleText":"Sales","shortBioText":"I've been with Mercedes-Benz of Tacoma for 24 years and have assisted several thousands of clients along the way. Seven years ago I took over the Commercial Van segment of our line-up, featuring the Sprinter and Metris Vans. However, I am still very involved in and stay educated on the Passenger Vehicle and SUV segments. \r\nWhile away from my Mercedes-Benz career, I enjoy traveling with my wife and family. A lifelong interest in music led me to creating a monthly jazz concert series called Jazz LIVE at Marine View where I have produced a first-class series over the last 11 years, showcasing the finest jazz musicians in the Northwest and beyond.","emailTxt":"jimfoster@looklarson.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/110956/employees/ecdf9776922c.jpg","drDealerId":110956,"dealerEmpStartDtUtc":"825638400","industryStartDtUtc":"825638400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":612712,"firstName":"Troy","lastName":"Coachman","titleText":"Sales","emailTxt":"troycoachman@looklarson.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":612933,"firstName":"Sarah","lastName":"Volz","titleText":"Service","emailTxt":"sarahvolz@looklarson.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":612943,"firstName":"Monica","lastName":"Saechao","titleText":"Service","emailTxt":"monicasaechao@looklarson.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":612944,"firstName":"Karen","lastName":"Roseto","titleText":"Service","emailTxt":"karenroseto@looklarson.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":612694,"firstName":"Brandon","lastName":"Kindle","titleText":"Sales","emailTxt":"brandonkindle@looklarson.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":612940,"firstName":"Erik","lastName":"Bryar","titleText":"Service Advisor","emailTxt":"erikbryar@looklarson.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"920246400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":612697,"firstName":"Andrew","lastName":"Falsetta","titleText":"Sales","emailTxt":"andrewfalsetta@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612714,"firstName":"Scott","lastName":"Gerard","titleText":"Product Concierge","emailTxt":"scottgerard@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"dealerEmpStartDtUtc":"1017619200","industryStartDtUtc":"1017619200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612947,"firstName":"Jennifer","lastName":"Paulman","titleText":"Service","emailTxt":"jenniferpaulman@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":612709,"firstName":"Zachary","lastName":"Gippe","titleText":"Sales","emailTxt":"zacharygippe@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612941,"firstName":"Ed","lastName":"Joseph","titleText":"Service","emailTxt":"edjoseph@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":612937,"firstName":"Brittany","lastName":"Kuranko","titleText":"Service","emailTxt":"brittanykuranko@looklarson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":612715,"firstName":"Tom","lastName":"Valko","titleText":"Sales","emailTxt":"tomvalko@looklarson.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612707,"firstName":"Kimberlee","lastName":"Cade","titleText":"Sales","shortBioText":"Kimberlee is a multidemensional sales person passionate about Mercedes Benz and all the safety they have to offer.\r\n\r\nAs an Internet Manager and Buyer's Assistant, she is responsible for helping her clients with the entire purchasing process. She loves to assist with increased brand awareness and excellent client services.\r\n\r\nWhen she isn\u001at working, you\u001all find Kimberlee spending time with her family, playing 18 holes, and enjoying life on the water.","emailTxt":"kimberleecade@looklarson.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/110956/employees/492e7d991978.jpg","drDealerId":110956,"industryStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612698,"firstName":"Cali","lastName":"Huffman","titleText":"Sales","emailTxt":"calihuffman@looklarson.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612711,"firstName":"Angel","lastName":"Leon","titleText":"Sales","emailTxt":"angelleon@looklarson.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612696,"firstName":"Ed","lastName":"Mulnick","titleText":"Sales Manager","emailTxt":"edmulnick@looklarson.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"industryStartDtUtc":"247190400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612708,"firstName":"Tim","lastName":"Hillis","titleText":"Sales","emailTxt":"timhillis@looklarson.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612713,"firstName":"Jaizonne","lastName":"Holivay","titleText":"Sales","emailTxt":"jaizonneholivay@looklarson.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612701,"firstName":"Chris","lastName":"Edwards","titleText":"Sales","emailTxt":"chrisedwards@looklarson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":611879,"firstName":"Doug","lastName":"Watanabe","titleText":"Sales","emailTxt":"dougwatanabe@looklarson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612706,"firstName":"Justin","lastName":"Acevedo","titleText":"Sales","emailTxt":"justinacevedo@looklarson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":110956,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Mercedes-Benz Of Tacoma

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Mercedes-Benz Of Tacoma Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2010

Larson Automotive Group is a valued leader in the industry providing dedicated, superior service to your community for 6

...

6 years and counting. Buy with Confidence and come see the Larson Difference. We have a 5 day, no hassle exchange policy giving you peace of mind, Service Loaners, a Lifetime Limited Power Train Warranty (exclusions apply), and complimentary car washes for life when you buy from us. Come see The Larson Difference and visit our award winning Mercedes-Benz dealership and recipient of the prestigious Gold Laurel Award for 2018.

"Buy with Confidence - it's the Larson Difference | Serving our Community since 1953"

Service

Oil, Filter Change (Premium)

$169.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
828 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 21, 2019

    The experience begins with a friendly greeting, a clear discussion with the Service Advisor of the service to be done and completion of service work in... a timely manner. Overall, the experience was very professional and pleasant.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Erik Bryar

    Service Advisor

    (4.6) 23 reviews

  • 5.0 out of 5
    November 20, 2019

    Erik's Communication was clear and detailed. Service performed timely and within the suggested time frame. The loaner car was as expected, great and truly... appreciated!

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Erik Bryar

    Service Advisor

    (4.6) 23 reviews

  • September 12, 2019

    The Salesperson (Kimberlee) made the purchase possible and enjoyable - also, Troy and Chris were great too. I will look forward to future purchases.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2019

    I recently purchased a brand new sprinter van from Mercedes Benz of tacoma for my business. They were amazing they worked with me to be able to help me... get the van I wanted and needed. Jim foster is an amazing salesman and not pushy at all. Would highly recommend him and Troy in finance for anyone looking to buy anything from Mercedes. Thank you so much!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Foster

    Sales

    (4.9) 15 reviews

    Troy Coachman

    Sales

    (4.9) 12 reviews

  • 5.0 out of 5
    November 20, 2019

    As I have come to expect the experience was fantastic. The service writer, Monica, was cordial and helpful. It is easy coming to this Mercedes Benz dealer... when they treat you like this. Thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Korey Guidry

    Service

    (5.0) 18 reviews

    Monica Saechao

    Service

    (4.8) 32 reviews

  • 5.0 out of 5
    November 20, 2019

    They addressed all of my concerns. Other than my stereo and the bad news that I got regarding the issues with my car I was very satisfied.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Monica Saechao

    Service

    (4.8) 32 reviews

  • 4.0 out of 5
    November 19, 2019

    When we came to get our plates you were completly unaware of why we were there even though you called us to set up the appointment. After being shuffled... for some time we got help from Jason Allaway who promised that he would make things come out right. HE WAS AS GOOD AS HIS WORD. THANK YOU JASON!!!!

    Not Applicable
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Allaway

    Service

    (5.0) 19 reviews

    Brandon Kindle

    Sales

    (4.8) 12 reviews

    Tom Valko

    Sales

    NOT RATED

  • 5.0 out of 5
    November 19, 2019

    My service has always been excellent with Mercedes-Benz, my service person is Monica Saechao has always been very attentive and accomandating. I have... always been treated good at the Mercedes-Benz Service Center.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Monica Saechao

    Service

    (4.8) 32 reviews

  • 5.0 out of 5
    November 18, 2019

    The staff were personable and courteous keeping me well informed while waiting for vehicle maintenance. I will recommend this local dealership to anyone... interested in a luxury vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Oscar Cerna

    Service

    (5.0) 25 reviews

    Monica Saechao

    Service

    (4.8) 32 reviews

  • 5.0 out of 5
    November 18, 2019

    James was awesome as my service advisor. Got my part ordered in advance and I was in and out within 2 hours. Thanks so much!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews