[{"id":478563,"personPtyId":37235764,"firstName":"Rick","lastName":"Bauer","titleText":"New Sales","shortBioText":"I graduated from College as an A Student with two Degrees in Business. Started in Auto Sales in February 1987 and enjoyed so much that I have been doing it ever since. Customers are still buying cars from me who purchased cars from me in the 1980's. Honesty & Integrity first and always is the only way I work. !!!","emailTxt":"rbauer@lakewoodford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/ba8b8fc84a5c.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1267401600","industryStartDtUtc":"539136000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478584,"personPtyId":37309086,"firstName":"Dave","lastName":"Alger","titleText":"Service","shortBioText":"I have been in the automotive industry for approximately 46 years as a Ford Certified Master Tech, GM Certified Master Tech and ASE Certified Master Tech and Business Owner.\r\nI am a graduate of Franklin Institute Of Boston Massachusetts in Automotive Technology, Hydraulics and Automatic Transmissions as well as Diesel.\r\nMy passions are family, fishing and golf.\r\nI treat my customers as I would want to be treated because after all \"I am a customer when on the other side of the counter.\"","emailTxt":"dalger@lakewoodford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dd0d4731b0b9.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1199145600","industryStartDtUtc":"65750400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":478573,"personPtyId":37200438,"firstName":"Mike","lastName":"Jenkins","titleText":"Used Sales","emailTxt":"mjenkins@lakewoodford.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478571,"personPtyId":37308875,"firstName":"Bob","lastName":"Mitzel","titleText":"Used Sales","shortBioText":"Love to walk with my dogs, cooking and traveling. I also enjoy anything outdoors","emailTxt":"bmitzel@lakewoodford.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/f5ec6196ae1d.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"494380800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478568,"personPtyId":37200316,"firstName":"Nick","lastName":"Riders","titleText":"New Sales","shortBioText":"Hi, my name is Nick Riders. I have been working at Lakewood Ford for 6 months as a new car sales consultant. On my days off I am always outdoors, weather I'm snowboarding on the mountain, hiking or kayaking down a river.","emailTxt":"nriders@lakewoodford.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/b27c326ad41c.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1501556400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478569,"personPtyId":37200315,"firstName":"Kevin","lastName":"Fletcher","titleText":"Used Sales","shortBioText":"After serving in the USAF and completing a law enforcement career I have been a member of the Ford family since 2000. i proudly joined the Lakewood Ford family in 2009 where I am a Master certified sales professional and enjoy providing excellent customer service. Come visit with me today and tell me how I may best assist you.","emailTxt":"kfletcher@lakewoodford.net","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/d4707e0bf556.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1236086820","industryStartDtUtc":"962459045","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478566,"personPtyId":37200308,"firstName":"Alli","lastName":"Oetman","titleText":"New Sales","shortBioText":"","emailTxt":"adavis@lakewoodford.net","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/65650121cac9.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479280,"personPtyId":37308588,"firstName":"Dominique","lastName":"Coxson","titleText":"Sales","shortBioText":"Since my very first day in the car business it has been a personal mission to transform the general perception consumers have of car sales professionals. Operating from a standpoint of integrity, product/service knowledge, and process efficiency - combined with a consumer centric approach to differentiate myself in a highly competitive market. This passions translates into a positive experience that reflects the true secret to sales success: caring about consumer\u001as interests just as much as they do, and being dedicated to accomplishing their wants and needs. \n\nI have been with the company just over 4 years, and looking forward to many more. I grew up here locally in Lakewood. I have passions for great music, cooking, and above all spending time with my family.","emailTxt":"dcoxson@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/6dec32affdd1.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478574,"personPtyId":37235765,"firstName":"Don","lastName":"Buesen","titleText":"Used Sales","emailTxt":"dbuesen@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/cfc804b8ba5b.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"912470400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478576,"personPtyId":37200619,"firstName":"Jerry","lastName":"Lucien","titleText":"Sales","emailTxt":"jlucien@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478581,"personPtyId":37308834,"firstName":"Suzi","lastName":"Cronin","titleText":"Service","emailTxt":"scampbell@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/036a10dd7e44.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1175385600","industryStartDtUtc":"1054425600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":496169,"personPtyId":43821523,"firstName":"Caleb","lastName":"Bestvater","titleText":"New Car Sales","emailTxt":"cbestvater@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478583,"personPtyId":37235864,"firstName":"Dawn","lastName":"Nelson","titleText":"Service","emailTxt":"dnelson@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":479278,"personPtyId":37308586,"firstName":"Bob","lastName":"Hogan","titleText":"MANAGER","emailTxt":"bhogan@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1488326400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":479196,"personPtyId":37199147,"firstName":"Jeremiah","lastName":"Visaya","titleText":"General Manager","shortBioText":"","emailTxt":"jvisaya@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/7b63b4e2087f.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1235876400","industryStartDtUtc":"830919600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":478586,"personPtyId":37200479,"firstName":"Mike","lastName":"Bazinet","titleText":"Service","emailTxt":"mbazinet@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":478577,"personPtyId":37200616,"firstName":"Tim","lastName":"Walker","titleText":"Sales","emailTxt":"twalker@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479195,"personPtyId":37199096,"firstName":"Allison","lastName":"Pavlik","titleText":"Administrator","emailTxt":"apavlik@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4a50ffcd5bbb.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1346457600","industryStartDtUtc":"1346457600","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":482489,"personPtyId":37678122,"firstName":"Bree","lastName":"Isam","titleText":"Express Team Advisor","shortBioText":"I started out in the Ford industry back in 2012 and just love our Lakewood Ford environment. I've only been an Express Advisor for about a year so still learning but can't wait to gain some new and exciting experiences. Out side of work I live with my wonderful husband, 2 cats and 2 puppies. I love hiking, camping, fishing, gardening or really anything outside where I can spend quality time my family.","emailTxt":"bisam@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1328054400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":479275,"personPtyId":37200442,"firstName":"Chris","lastName":"Chattin","titleText":"Sales","shortBioText":"","emailTxt":"cchattin@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7423c46fc014.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479277,"personPtyId":37200533,"firstName":"Jason","lastName":"Griffin","titleText":"Used Car Manager","shortBioText":"","emailTxt":"jgriffin@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3fbf502c3d3a.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"631152000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":480855,"personPtyId":37417314,"firstName":"Jorge","lastName":"Camacho","titleText":"New Sales","emailTxt":"jcamacho@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478575,"personPtyId":37235344,"firstName":"Mike","lastName":"McGuire","titleText":"Used Sales","emailTxt":"mmcguire@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478570,"personPtyId":37200367,"firstName":"Pat","lastName":"Roberts","titleText":"Used Sales","emailTxt":"proberts@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":484889,"personPtyId":38276025,"firstName":"Patrick","lastName":"Morris","titleText":"Internet Sales Specialist","shortBioText":"Husband and father, recently medically separated SFC from the US Army after 14 years.","emailTxt":"pmorris@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2244f296fe33.jpg","drDealerId":8849,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478564,"personPtyId":37235293,"firstName":"Richard \"Pete\"","lastName":"Peterson","titleText":"New Sales","emailTxt":"rpeterson@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7075559ce916.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478579,"personPtyId":37200371,"firstName":"Terize","lastName":"Flowers","titleText":"Sales","emailTxt":"tflowers@lakewoodford.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8849,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 11:00 AM - 6:00 PM
Service Closed

Lakewood Ford Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

6:30 AM - 6:30 PM

Tuesday

6:30 AM - 6:30 PM

Wednesday

6:30 AM - 6:30 PM

Thursday

6:30 AM - 6:30 PM

Friday

6:30 AM - 6:30 PM

Saturday

7:30 AM - 5:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 1999

Lakewood Ford, Lakewood's Premier Ford Dealership is very proud to present our wide selection of New, Used, Ford Certifi

...

ed, Cars, Trucks, Vans, and Sport Utilities. Lakewood Ford also stocks the largest Inventory of Import and Domestic vehicles in all Pierce County. Our Certified vehicles are inspected by Lakewood Washington?s best mechanics and our selection is second to none. Our sales staff is master certified and will make the car buying experience as hassle free as possible.

"Your Community Ford Store!"

Service

Brake Replacement

$179.95 and up*

New Brake Pads/Shoes (Front)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
329 lifetime reviews. Includes reviews of Lakewood Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.2 out of 5
    September 1, 2018

    Great guy. A real thrill to work with. He works hard and knows his product. Lakewood ford dealership is terrible. Ill still go there to get my ford serviced.

    2.0 out of 5
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    Friendliness
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    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Fletcher

    Used Sales

    (4.8) 19 reviews

  • 5.0 out of 5
    August 31, 2018

    I had rented a new Ford 250 to travel to California and pick up my horses - 2050 mile round trip. I have driven p up trucks before, but not a diesel. Was... advised by rental Co Agent that I would have to insert 2? small containers of Diesel fuel additive within the first 500 miles. Was confused about the process. Saw Lakewood from the highway decided to ask someone there about buying additive. Drove up and talked to employee Sam. Very friendly and approachable person. He checked with several knowledgeable people in the shop. It was determined that a gallon should be inserted and would last 5000 miles. That was promptly done. When I insisted in paying for the additive Sam said it was free. No amount of pressure worked in my wanting to pay. I was going to bill the rental agency. I told them that Lakewood is a great group of people. Their kindness and treating me like I was a valuable customer, when I was not, was a thermometer of their approach to customer satisfaction. If you are looking for a Ford car or service I strongly suggest you go to Lakewood. They made not only my day, but my trip. Shannon Sylvia Blaine, Wa

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • January 3, 2017

    I ended up going with another dealership due to partnership with my loan group. My experience with Lakewood Ford leading up to my appointment was phenomenal... though. Consistent follow up, clear communication, and great understanding when I chose another dealer!

    5.0 out of 5
    Customer Service
    Not Applicable
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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.8 out of 5
    August 20, 2018

    Kevin gave me no pressure. Recommend him 100%. Always there for me and any issues with my truck. No complaints for this gentleman. Now I have had my truck... almost 6 months.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Fletcher

    Used Sales

    (4.8) 19 reviews

    Dawn Nelson

    Service

    NOT RATED

  • 5.0 out of 5
    July 23, 2018

    All of the staff is very kind and personable. They made my car buying experience better than ever before. They gave me an excellent deal and worked hard... with me to get my interest rate to a very very reasonable % . Not only did I get an amazing deal and a car that I really liked I had a great time doing so. I would definitely recommend purchasing your next vehicle here.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerry Lucien

    Sales

    NOT RATED

  • 4.8 out of 5
    July 5, 2018

    Kevin was an amazing representative to work with. From the beginning to how he explained features on the car, no pressure, just calm tone, to patiently... waiting 3 weeks while we waffled on our decision. He always responded quickly, understood our unique situation, and our limited ability to get to the dealership. He knew what my criteria was regarding finance/price and features. Trusted his judgement enough to let him pick out our new car, sight unseen, no test drive and put the paperwork together. To top it off, since we couldn't get to the dealership in a timely manner due to our job, he personally delivered the car and paperwork to our place of employment. OUTSTANDING experience. Thank you Kevin, we LOVE the new Ford Escape. Thanks Kevin.... Katie Naylor

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Fletcher

    Used Sales

    (4.8) 19 reviews

  • 1.0 out of 5
    June 16, 2018

    Husband went in there and gave she flirted with him the entire time after he asked her to stop. Was very rude to me when I went in. Ignored me when I asked... a question. Loss of sale due to her.

    1.0 out of 5
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    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alli Oetman

    New Sales

    (4.7) 15 reviews

  • 4.2 out of 5
    June 11, 2018

    I am extremely happy with the service I received from AutoMax. These guys were professional and kept every word they spoke. If you are on the hunt for... a great running vehicle I highly recommend this group of guys to assist you in your journeys of finding the car for you, thanks Jerry you are great!

    3.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerry Lucien

    Sales

    NOT RATED

  • 5.0 out of 5
    June 1, 2018

    Caleb did an excellent job of communicating and facilitating our purchase. I would recommend him and the dealership. We were in and out of the dealership... quickly. Wayne Barrett

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Caleb Bestvater

    New Car Sales

    NOT RATED

  • 4.8 out of 5
    May 18, 2018

    Kevin was great to work with! He addressed all of my questions and helped me get the truck I needed at a fair price. I will advise my friends to check... out Lakewood ford.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Fletcher

    Used Sales

    (4.8) 19 reviews

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