Reviews

4.9 out of 5 4.9
141 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 5, 2018

    The staff was Efficient and friendly. The wait time was within reason and facility was clean. I did not buy the car here but it is the closest dealer... to me fr service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 5, 2018

    Very friendly staff - everyone I ran into was so pleasant. I came in for a simple oil change and it was completed very quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • February 9, 2018

    Great customer service from my sales representative. He was very helpful and knowledgeable about the product I was seeking. He looked for the best deal... for me and ensured I was satisfied with the vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Brittney! We truly appreciated the opportunity to earn your business.... We want to welcome you to the Larson Family.

  • 5.0 out of 5
    November 3, 2018

    Summer and her team were excellent in repairing our vehicle and she keeping me informed of the progress of the repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 30, 2018

    Price of the car, friendly staff. I am happy with my purchase. I would recommend Larson VW to experienced buyers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Julie, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Larson Volkswagen Team

  • 5.0 out of 5
    October 28, 2018

    The customer service is superb. I know that this is a business, and the employees are professional and also friendly and accommodating.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jennifer, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If... there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Larson Volkswagen Team

  • 5.0 out of 5
    October 27, 2018

    My car needed oil changed, and I was able to get an early appointment which was very much appreciated. Very happy with the service and the courtesy of... the service personnel.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the positive review, Jose and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any servi...ce questions. Best Regards, Larson Volkswagen Team

  • 5.0 out of 5
    October 23, 2018

    I liked the lady that took care of me, she was a very friendly lady. She was very knowledgeable about my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experi...ence. Sincerely, Larson Volkswagen Team

  • 5.0 out of 5
    October 22, 2018

    How quick and efficient you guys were. Customer service was awesome. Made repairs and accommodated to my needs. Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tyzhane, thank you for reviewing your service experience! We aim to provide quick and efficient service for our guests and we are proud that this was ...received during your time spent with us. Sincerely, Larson Volkswagen Team

  • 5.0 out of 5
    October 19, 2018

    Quick and thorough. It was very easy for me. They came and explained everything to me so I understood what was going to happen and what needed to happen.... They also gave me price quotes on tires and other items

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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