New 888-382-1769 Dealer Website
Used 866-979-9589 Email Dealer
Service 888-863-9338

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Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun 10:00 AM - 6:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

3.9
Average based on 8 reviews.
  • Great experience in purchase of my Jetta 2013

    The entire process was completed in less than 2 hours. Every step of the way, the salesman kept me involved as we negotiated the amount of my trad...


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    The entire process was completed in less than 2 hours. Every step of the way, the salesman kept me involved as we negotiated the amount of my trade-in and the amount of the car purchase. The staff was attentive to my needs and I never felt pressured. All in all, a great experience.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Finding a better car.

    We had been thinking about a newer car that would provide better mileage. It required comfort and space for traveling and long term dependability....


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    We had been thinking about a newer car that would provide better mileage. It required comfort and space for traveling and long term dependability. This translated to VW. While waiting for an appointment at the mall, we stopped in at Larson VW in Tacoma and was greeted by Leon. He showed us a variety of TDI models and later we came back for a test drive. When we returned, Leon was not available so we got Imar. He took us out for a drive in the Jetta TDI and then let us try out upgraded models on our own. When he got too busy, we got Jesse. He answered some of our questions and we decided to purchase. Taken into the office the time was getting very late so we were only able to complete part of the paper work. They allowed my husband to take the car home and we both returned the next day. Spending time doing more paperwork while the car was cleaned took another evening. After returning home we discovered the papers were incorrect and we needed to sign again. The clerk handling the paperwork was new in the VW department and wasn't familiar with the combinations of loan, financing, and extra insurance that we purchased. She offered to FedEx the paperwork but that is inconvenient to where we live so we returned a third evening to finish the paperwork again. Upon our third visit, my husband asked that a dirty handprint be cleaned from the inside of the headliner. The 'detail' department said they did not have anything to take off the smudge. The only thing they do is run the car through a car wash. In conclusion, the sales staff are great! The inventory is quite good, more color options might have been nice. The paperwork took way too many hours and too many trips from home on our part. Each trip costs $4.50 to cross the Tacoma Narrows Bridge. Although the person doing our final paperwork was very nice, she obviously needed someone checking her work a bit more while we were there to prevent the incorrect documents being used, shredded and begun again. She was very apologetic for her errors, but we believe her supervisor should have checked in with her more frequently to possibly catch the errors before we left. We felt our time was worth more than being part of a "learning" experience. Thanks to Leon's efforts and his fellow sales staff we ended up with a great car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    I spent a month doing research before purchasing my new car. (And)To be honest I had forgotten to add vw to my list of searches. (But) luckily eno...


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    I spent a month doing research before purchasing my new car. (And)To be honest I had forgotten to add vw to my list of searches. (But) luckily enough for me we stopped at Larson vw and was help by dj. We spent 5 hours (I'm a horrible shopper) looking and driving and talking and looking some more before I left with with new car. Not once did Dj or anyone lose patience rush me or use any pressure what so ever to make my purchase. I cant tell u how happy i am with my choice.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2010

Robert Larson Volkswagen is here to help you find the best pre-owned vehicle at the most competitive price! We have over 700 pre-owned vehicles in our inventory with makes ranging from the most high-end luxury vehicles to more affordable models. Every used car on our lot is accompanied with a detailed vehicle history report and we offer numerous certified vehicles as well as the largest stock of certified Volkswagens in our area!

"Washington State's Fastest Growing Volkwagen Dealership."