Reviews

Average Ratings

4.9
216 lifetime reviews.
  • Service on my new Rav4

    We have purchased three vehicles here and our experience has always been great. Every time I come in for service, Robin Bean provides me with the...


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    We have purchased three vehicles here and our experience has always been great. Every time I come in for service, Robin Bean provides me with the finest of customer service. She's knowledgeable and very nice. It is always a pleasure to talk to her.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • General service

    Fast easy got my car done before I thought friendly staff dealership was nice good coffee and popcorn overall wonderful experience


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    Fast easy got my car done before I thought friendly staff dealership was nice good coffee and popcorn overall wonderful experience

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Great service , easy appointment scheduling. Had my van completed ahead of estimated time. Highly recommend this dealership for repairs when you ...

    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer servic...


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    Great service , easy appointment scheduling. Had my van completed ahead of estimated time. Highly recommend this dealership for repairs when you need service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team


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  • Friendly sales staff

    Friendly sale person, had what I wanted there, and easy negotiating. Highly recommend going here to buy your next vehicle.

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Carla! We truly appreciated the opportunity to earn your busines...


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    Friendly sale person, had what I wanted there, and easy negotiating. Highly recommend going here to buy your next vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Carla! We truly appreciated the opportunity to earn your business. We want to welcome you to the Larson Family.


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  • timely accurate service

    Great reception, completed work ahead of promised time. Friendly and helpful young woman stationed at the drive up who began the paperwork and who...

    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer servic...


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    Great reception, completed work ahead of promised time. Friendly and helpful young woman stationed at the drive up who began the paperwork and who kept me apprised of progress then took me to my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team


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  • Awesome Service - Robin Bean - Larson Toyota Tac

    Robin Bean is a customer service super star. I do not exaggerate in saying this. As a business owner with employees, and a consumer who values gre...

    Dealer Response

    Kris, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Robin has taken such great care of y...


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    Robin Bean is a customer service super star. I do not exaggerate in saying this. As a business owner with employees, and a consumer who values greatly good service and value, going elsewhere is not even a consideration. Robin Bean's customer service, commitment and passion are an excellent model for any enterprise.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kris, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Robin has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family


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  • Awesome dealership.

    I am always treated with respect. As a woman, this means a lot to me. I look forward to getting my car repaired.

    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer servic...


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    I am always treated with respect. As a woman, this means a lot to me. I look forward to getting my car repaired.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.


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  • Got my business back

    Chris Lee was amazing. Made the process smooth and easy. Got a great 4Runner at a great price and I am very happy with my purchase

    Dealer Response

    Thank you for taking the time to write about your experience! Chris is one of our best. We'd like to take a moment to thank you for your purchase ...


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    Chris Lee was amazing. Made the process smooth and easy. Got a great 4Runner at a great price and I am very happy with my purchase

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write about your experience! Chris is one of our best. We'd like to take a moment to thank you for your purchase and welcome you to the Larson Family! If you have any questions and need assistance, please reach out to our Customer Care Team at 253-671-6405 or write us at customerservice@looklarson.com Thank you!


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  • best service

    Friendly, professional and fast. Tacoma location have great staffs and facilities.Friendly, professional and fast. Tacoma location have great staf...

    Dealer Response

    Thank you so much Minie for taking the time to share your kind words with us! We are happy to have you as a Larson Family Member!


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    Friendly, professional and fast. Tacoma location have great staffs and facilities.Friendly, professional and fast. Tacoma location have great staffs and facilities.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Minie for taking the time to share your kind words with us! We are happy to have you as a Larson Family Member!


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  • Larson Toyota Service

    service advisors were very nice and work was done quickly and correctly the first time. great experience and I would recommend to others.

    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer servic...


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    service advisors were very nice and work was done quickly and correctly the first time. great experience and I would recommend to others.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team


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