Reviews

Average Ratings

3.1
19 lifetime reviews.
  • Sales team great, finance team ehhhh...

    Dealt with 3 sales team members, Bowman, Joe, and Paul. I was a little worried about the 40+ salesmen there pushing and forcing a car on is. Not t...


    Show Full Review

    Dealt with 3 sales team members, Bowman, Joe, and Paul. I was a little worried about the 40+ salesmen there pushing and forcing a car on is. Not the case. They were great in showing cars, driving them, discussing options, and negotiating with. Great job guys, especially Paul. Dealt with finance manager Wayne for the purchase. He was very enthused and had stories for each product he was trying to sell on the back end. Declined most of them for one reason or another, which got Wayne very butt hurt. He tried to convince me I how much I needed his products but refused in the end again. He pretty much turned cold and couldn't even shake our hands when done. Wayne could use a little more maturity like the floor guys displayed. Overall, a pleasant shopping experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • We love Fred, and that's why we have done business

    Fred is our favorite employee. He is the number one reason we have bought several cars and done all our business there for many years. He listen...


    Show Full Review

    Fred is our favorite employee. He is the number one reason we have bought several cars and done all our business there for many years. He listens to what we want to accomplish and helps us get the outcome we want. When there is a problem, he has a fair solution without a lot of double talk. IT IS TRULY A PLEASURE TO DO BUSINESS THERE. THAT'S WHY THEY HAVE BUILT NEW FACILITIES TWICE IN THE LAST FIVE YEARS...SO MANY NEW AND REPEAT CUSTOMERS!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Poor communication

    I went there today at 8am to have my car serviced. It's already 125pm and I haven't heard back from them if my car is ready for pick up.


    Show Full Review

    I went there today at 8am to have my car serviced. It's already 125pm and I haven't heard back from them if my car is ready for pick up.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I had great service!

    My previous car was totaled on the freeway. I contacted Kelly Aho, who had sold me the car and even though she was no longer selling cars, but no...


    Show Full Review

    My previous car was totaled on the freeway. I contacted Kelly Aho, who had sold me the car and even though she was no longer selling cars, but now sells accessories, she helped us out tremendously. She took the information of what I wanted and could afford down and ran all credit and financing reports before we arrived. I called on my way up and let her know I only had two hours to get to my sons game. When we got there they had three Camry's pulled up front for us to look at that were in our price range and met our criteria. It was as simple as picking a color and signing the papers. Kelly had hooked us up with a nice sales person and done all the leg work before we arrived. We were in and out in less than two hours and made it to the game early!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Toyota of Olympia

    After stringing me along for a couple of weeks on a used car I wanted to purchase, Toyota of Olympia sold the vehicle. I missed out on several ot...

    Dealer Response

    Hi Teresa, Your satisfaction is extremely important to us and I am sorry to hear about your experience. This is not the way we do business here ...


    Show Full Review

    After stringing me along for a couple of weeks on a used car I wanted to purchase, Toyota of Olympia sold the vehicle. I missed out on several other chances to buy elsewhere because I waited for Toyota of Olympia to make good on it's word to me.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Teresa, Your satisfaction is extremely important to us and I am sorry to hear about your experience. This is not the way we do business here and will use this as a learning tool to make us better and prevent this from happening in the future! If I can be of any assistance, please don't hesitate to let me know. Matt Baydo mattb@toyotaofolympia.com


    Hide Full Review
  • "Ata boy!"

    I just want to comment on one of your employees. Tyler Dixon was exceptionally helpful, both when I brought my 4-Runner in and when I picked it u...


    Show Full Review

    I just want to comment on one of your employees. Tyler Dixon was exceptionally helpful, both when I brought my 4-Runner in and when I picked it up. He was personable, knowledgeable, efficient,and had an appropriate sense of humor. A real pro!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Customer service

    Do not waste your time and money on this dealership. They don't give a rip about you as a customer,they only want the money. In fact don't buy a T...


    Show Full Review

    Do not waste your time and money on this dealership. They don't give a rip about you as a customer,they only want the money. In fact don't buy a Toyota. I will not ever get another one. We have had one all our lives.this dealership has ruined Toyotas for us. Thank you FRANKLAND ,DWANE, JOE. You also Kelly.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • No communication

    We have called and called.dont get an call back.we love Toyotas and will always have one. We will not recommend this dealership or salesman.go els...


    Show Full Review

    We have called and called.dont get an call back.we love Toyotas and will always have one. We will not recommend this dealership or salesman.go elsewhere.LaVerne from Montesano.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Service n sales

    My expierence with Toyota of Olympia was awesome the service I got there was second to none. Kenn who help find n choose the car I want did excell...


    Show Full Review

    My expierence with Toyota of Olympia was awesome the service I got there was second to none. Kenn who help find n choose the car I want did excellent job I was really pleased on the job he did thanks for the service you guys are great

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great service

    Julius was very personable and answered our questions in a clear manner. The whole experience was great.


    Show Full Review

    Julius was very personable and answered our questions in a clear manner. The whole experience was great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review