Five Star Chevrolet Toyota

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Reviews

Average Ratings

4.3
15 lifetime reviews.
  • Southside Aberdeen

    Just want to say that the sales man Shawn and GM Allan were great and very informational on the purchase of our 2016 Toyota Tundra. With the infor...

    Dealer Response

    Thank you for the review Jo! We pride ourselves in our knowledgeable and well mannered staff and quick response with relevant information. These a...


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    Just want to say that the sales man Shawn and GM Allan were great and very informational on the purchase of our 2016 Toyota Tundra. With the information given to my husband Rob H and I, it was the deciding factor for us and we are very pleased. I would recommend any one to go and see either of the guys and get want you want. :) :) Very polite guys !!!!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the review Jo! We pride ourselves in our knowledgeable and well mannered staff and quick response with relevant information. These are some things we are always seeking to do even better! We hope to see you two again the next time you are looking for a new vehicle or service.


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  • Patient shopper 2

    Everyone made me feel comfortable and the atmosphere was warm and friendly. Mike, Allen, and David took very good care of me. I highly recommend t...

    Dealer Response

    Thank you for the review Jason! I'll pass your compliments to the team. We hope you will enjoy your vehicle for many years.


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    Everyone made me feel comfortable and the atmosphere was warm and friendly. Mike, Allen, and David took very good care of me. I highly recommend these guys. I am very happy with the purchase of my truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the review Jason! I'll pass your compliments to the team. We hope you will enjoy your vehicle for many years.


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  • Patient shopper

    Mike was very helpful and informative. Very easy to talk to.

    Dealer Response

    Thank you for the review Jason! We hope you will enjoy your vehicle for many years.


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    Mike was very helpful and informative. Very easy to talk to.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the review Jason! We hope you will enjoy your vehicle for many years.


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  • Service

    Very Satisfied with service personnel. Did service on time.

    Dealer Response

    Thank you for your review, Gloria! I am glad that we were able to serve you promptly and effectively.


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    Very Satisfied with service personnel. Did service on time.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review, Gloria! I am glad that we were able to serve you promptly and effectively.


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  • 1997 Ford F-250....

    WOW!!!...This is how I wish to start my review...Rich Hartman....You need to be proud of your dealership in Aberdeen....You need to change your d...

    Dealer Response

    Thank you for the glowing review George! I am glad things worked out for you and that you got exactly what you were looking for. We try to make ou...


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    WOW!!!...This is how I wish to start my review...Rich Hartman....You need to be proud of your dealership in Aberdeen....You need to change your dealership from 5 Star to 10 Star...Where do I begin????On the 4th of June..my hunting buddy picked me up and went to check a Ford F-250 1997 at your dealership in Aberdeen...My hunting buddy Bobby truck broke down about 2 blocks from your dealership and we coasted into the parking lot of the dealership with ni power steering...Not only did they fix his truck..with a GREAT discount...but I got the 1997 F-250 for a remarkable price...It came with a 18 month or 18,000 mile warrenty...We walked out of there feeling like we were royality... Bobby and I would like to thank Allen..David and Mike for proving that there is still a business that still feels that the customer is No. 1...They even had the truck parked in the shade the whole time we were there...It was 92 that day.. You guys knocked it out of the park..As the man..The Great Dave Niehaus..would say..." Get out the Rye bread and Mustard Grandma..It's Grand Salami time.."

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review George! I am glad things worked out for you and that you got exactly what you were looking for. We try to make our purchase experience as easy and transparent as possible so our customers can enjoy the moment. We hope to see you guys again when your vehicle is ready for maintenance! (or sooner if you just want to say hello)


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  • Made buying a vehicle a breeze!

    We would absolutely recommend 5star if you are interested in buying. Salesmen were NOT pushy at all. Felt like they listened to our needs, not try...

    Dealer Response

    Thank you very much! We want all of our customers to feel that we are addressing their needs and concerns every time and not pushing them in the d...


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    We would absolutely recommend 5star if you are interested in buying. Salesmen were NOT pushy at all. Felt like they listened to our needs, not trying to just sell a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much! We want all of our customers to feel that we are addressing their needs and concerns every time and not pushing them in the direction we want them to go. I am happy to hear that you enjoyed your experience and we hope to see you the next time you are in the market!


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  • Friendly Staff, Great Service

    I recently purchased a new vehicle from Five Star Motors in Aberdeen, WA. Allen, the manager, and staff were very helpful and knowledgeable about ...

    Dealer Response

    Uh Oh! We are very grateful for the fantastic review, but it looks like you only marked one star! I believe cars.com will allow you to modify your...


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    I recently purchased a new vehicle from Five Star Motors in Aberdeen, WA. Allen, the manager, and staff were very helpful and knowledgeable about the SUV that I purchased. Even tho I could have my new vehicle serviced at a Toyota Dealership closer to my home, I plan to travel 50 miles to Five Star to have my vehicle serviced in the future. Take advantage of the friendly service at Five Star...you'll be happy that you did!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Uh Oh! We are very grateful for the fantastic review, but it looks like you only marked one star! I believe cars.com will allow you to modify your review, or you can contact their support team to work things out. That said, we hope to see you in Aberdeen again soon when you are ready for service!


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  • Great Place to buy a car.

    Dealing with Allen Erickson makes it a pleasurable process.

    Dealer Response

    Thank you for the 5 star review Judy, and thank you for making the trip down to Aberdeen! We work hard to give our customers the best experience w...


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    Dealing with Allen Erickson makes it a pleasurable process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star review Judy, and thank you for making the trip down to Aberdeen! We work hard to give our customers the best experience we can, and I am glad that Allen was able to make your experience that much better. We look forward to working with you again some day!


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  • Poor Service

    We were there for 40 minutes. No one greeted or spoke to us. Went inside the dealership and again no one assisted. Internet and marked prices vari...

    Dealer Response

    Hello! I apologize that your experience with our dealership did not meet your expectations. We strive to make the car shopping experience the best...


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    We were there for 40 minutes. No one greeted or spoke to us. Went inside the dealership and again no one assisted. Internet and marked prices varied wildly.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hello! I apologize that your experience with our dealership did not meet your expectations. We strive to make the car shopping experience the best it can be for all of our customers, and work with each customer at their pace. We clearly did not accomplish this with your visit. We would be more than happy to work with you and answer any questions you may have with a phone call or a second visit. As for our vehicle pricing, the sale price we list online includes the current month's rebates and discounts and will be lower than the price listed on the new vehicles window sticker. We hope you will visit us again and connect with one of our staff, they are friendly and quite knowledgeable regarding our new vehicles.


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  • knowledgeble service team. pleasant facility

    Having just moved to the area, I found this dealership the closest and decided to try them for my required service. I was totally blown away by th...

    Dealer Response

    Marty: Welcome to the area and to our 'family'. Thank you so much for your feedback and comments. I am so happy to hear that you had such a good...


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    Having just moved to the area, I found this dealership the closest and decided to try them for my required service. I was totally blown away by the courtesy, professionalism and helpfulness of the service team. They explainedthe various options available and helped make the decision extremely easy. Also, I was surprised how reasonable costs were compared to the DC area where we moved from for the same services My sincere thanks. I found a dealer who is the star of customer service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Marty: Welcome to the area and to our 'family'. Thank you so much for your feedback and comments. I am so happy to hear that you had such a good experience. We appreciate your patronage and will constantly strive to get better in every part of our business. Sincerely, Tom Miller Vice President-General Manager Five Star Dealerships


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