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Reviews

Average Ratings

4.9
170 lifetime reviews.
  • Great Dealer, Friendly and Prompt Service

    I bought a nice used 2004 Lincoln Town Car. Craig, my salesperson, was great. I felt at ease and the friendliness of the staff made the transactio...

    Dealer Response

    Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional ser...


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    I bought a nice used 2004 Lincoln Town Car. Craig, my salesperson, was great. I felt at ease and the friendliness of the staff made the transaction an easy process. We haggled a bit with my trade-in but we did come to an agreement that was beneficial to us both. I'd buy another car from them and I'm more than happy to recommend them to friends and family.

    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • Thank you Rich...awesome services and prices!

    Love my 4 Runner, thank you for the great service and experience

    Dealer Response

    Thank you for this review, Shannon. We are glad to hear you are loving your new 4Runner. If you need anything else in the future please feel free ...


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    Love my 4 Runner, thank you for the great service and experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this review, Shannon. We are glad to hear you are loving your new 4Runner. If you need anything else in the future please feel free to come back and visit us anytime. Happy driving! Best regards, Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • Great service

    Since our purchased of our 2015 Toyota Tundra, the salemen, staff, and technicians have always been extremely helpful, polite, and friendly. Whene...

    Dealer Response

    Richard, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied ...


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    Since our purchased of our 2015 Toyota Tundra, the salemen, staff, and technicians have always been extremely helpful, polite, and friendly. Whenever we have a scheduled service appointment, everything is explained in detail and to our satisfaction. Very satisfied with this dealship and service!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Richard, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Warm regards, Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • Great service

    amiee the sales representative that I worked with was very knowledgeable. First time buying a car and had a great experience.

    Dealer Response

    Carlie, We are very happy to hear you had a great car buying experience working with Aimee. Feel free to call or stop by if there is anything else...


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    amiee the sales representative that I worked with was very knowledgeable. First time buying a car and had a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Carlie, We are very happy to hear you had a great car buying experience working with Aimee. Feel free to call or stop by if there is anything else we can do for you. Warm regards, Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • Great service

    Everyone is so nice and pleasant and very helpful. I feel like my car salesperson is a friend and I will continue to use this dealership for auto ...

    Dealer Response

    We appreciate the kind words, Claire. We look forward to seeing you again in the future! Chris Hardesty - General Manager - chrishardesty@i-5car...


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    Everyone is so nice and pleasant and very helpful. I feel like my car salesperson is a friend and I will continue to use this dealership for auto repairs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Claire. We look forward to seeing you again in the future! Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • Great service

    Fast informative seemed to know they were talking about. Informed me on more figures of my truck and showed me had they work. Took the time to be ...

    Dealer Response

    Thanks for your nice review, Deborah! We take pride in customer service and always makes sure our customers know everything that is going on! We s...


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    Fast informative seemed to know they were talking about. Informed me on more figures of my truck and showed me had they work. Took the time to be sure I understood too

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your nice review, Deborah! We take pride in customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • Awesome Service

    Aimee was super helpful, she answered all of our questions, helped us pick the right van for our business needs, AND stayed late in order to help ...

    Dealer Response

    Thank you for your kind comments, Karen. I will be sure to let Aimee know how much of an impact she made on your experience. Feel free to reach ou...


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    Aimee was super helpful, she answered all of our questions, helped us pick the right van for our business needs, AND stayed late in order to help us be able to take our van home that night.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind comments, Karen. I will be sure to let Aimee know how much of an impact she made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Warm regards, Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • awesome

    wonderful experience again this is my second purchase thanks for the time great great great great great great great great great great great

    Dealer Response

    Thank you for doing business with us again, Scott. We appreciate your loyalty and your continued trust in our dealership. Rest assured that we wil...


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    wonderful experience again this is my second purchase thanks for the time great great great great great great great great great great great

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for doing business with us again, Scott. We appreciate your loyalty and your continued trust in our dealership. Rest assured that we will do everything it takes to make us deserving of your loyalty. Warm regards, Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • Service

    The sales people made me feel very comfortable. They are very personable and I didn't feel pressured or rushed at all.

    Dealer Response

    Shanna, I sincerely thank you for going out of your way to write this review about I-5 Toyota. We try to create a comfortable and stress-free env...


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    The sales people made me feel very comfortable. They are very personable and I didn't feel pressured or rushed at all.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shanna, I sincerely thank you for going out of your way to write this review about I-5 Toyota. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Warm regards, Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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  • Great service in both parts and service department

    I worked with Khalid and Mike in your Service Department, and Jason in the Parts Department over about a week's time. Each was helpful, and the es...

    Dealer Response

    Thank you for writing about your visit with us, Michael! I am happy to hear that Khalid, Mike, and Jason were able to provide you with the outstan...


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    I worked with Khalid and Mike in your Service Department, and Jason in the Parts Department over about a week's time. Each was helpful, and the estimate for time and cost was accurate.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us, Michael! I am happy to hear that Khalid, Mike, and Jason were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Chris Hardesty - General Manager - chrishardesty@i-5cars.com


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