Larry H. Miller Downtown Honda Spokane

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
301 lifetime reviews.
  • You continue to be professionals

    Brett and Randy were extremely professional and were able to answer all of our questions without hesitation. My wife and I were treated with resp...


    Show Full Review

    Brett and Randy were extremely professional and were able to answer all of our questions without hesitation. My wife and I were treated with respect and we wanted to let you know that we will be back for to see you for our next Honda. This is my third Honda from Downtown Honda, and I have always left feeling that I got the best deal possible and I totally enjoy working with professionals who know their job like Brett and Randy. Hopefully if things work out for me this year, you will see me next year for a new Ridgeline. We really enjoy the ride and features of our 2013 CR-V, Thank you again, and Merry Christmas to you all.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Downtown Larry Miller Honda Service

    Justin worked me into his schedule and adjusted a spark plug that had hindered my car's ability to start on a reliable basis! He is the BEST!!!!!!...


    Show Full Review

    Justin worked me into his schedule and adjusted a spark plug that had hindered my car's ability to start on a reliable basis! He is the BEST!!!!!! Carolyn Denison

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Little wrench sends me in.

    Thanks to the dash display I scheduled a maintenance. Quick service and thorough review. Guys at desk always friendly and helpful.

    Dealer Response

    Hello Donna, I'm glad to hear we were able to provide you with great service in a timely manner. -Steve St. Germain, General Manager


    Show Full Review

    Thanks to the dash display I scheduled a maintenance. Quick service and thorough review. Guys at desk always friendly and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Donna, I'm glad to hear we were able to provide you with great service in a timely manner. -Steve St. Germain, General Manager


    Hide Full Review
  • Purchase of used 2015 Honda Pilot

    We had issues with the first salesman, but Mark the GSM took care of everything for us and got us set up with Ron who we wanted to work with to be...

    Dealer Response

    Hello Erik, thank you for taking the time to share your experience. I'm glad Mark was able to get everything squared away for you. Don't hesitate ...


    Show Full Review

    We had issues with the first salesman, but Mark the GSM took care of everything for us and got us set up with Ron who we wanted to work with to begin with, but he was busy at the time with another custimer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Erik, thank you for taking the time to share your experience. I'm glad Mark was able to get everything squared away for you. Don't hesitate to contact us if we can further assist you. -Steve St. Germain, General Manager


    Hide Full Review
  • Oil Change

    Good service and very pleasant and helpful people in the service department. It says there is an API Service Error and this can not be proc...

    Dealer Response

    Janet, thank you for your positive feedback. I'm happy to hear we met your standards in our service department. Thank you for your business, we lo...


    Show Full Review

    Good service and very pleasant and helpful people in the service department. It says there is an API Service Error and this can not be processed. Have no idea how to correct this. You need better directions on how to fill out this survey.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Janet, thank you for your positive feedback. I'm happy to hear we met your standards in our service department. Thank you for your business, we look forward to your future visit. -Steve St. Germain, General Manager


    Hide Full Review
  • Prompt and Friendly.

    Prompt and friendly service done ahead of schedule. Always reliable and helpful.

    Dealer Response

    Richard, thank you for your positive feedback. We value you as a customer and thank you for your business. Come see us again soon. -Steve St. Germ...


    Show Full Review

    Prompt and friendly service done ahead of schedule. Always reliable and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for your positive feedback. We value you as a customer and thank you for your business. Come see us again soon. -Steve St. Germain, General Manager


    Hide Full Review
  • MY VISIT

    Not sure why they can't keep tires that fit my vehicle and wait for 3 days to get in Seems if they sell CRV then they should have tires on hand...

    Dealer Response

    Josh, thank you for your feedback. I'm sorry that the dealership did not have your tires in stock. I will make sure to look into this for future i...


    Show Full Review

    Not sure why they can't keep tires that fit my vehicle and wait for 3 days to get in Seems if they sell CRV then they should have tires on hand an in stock

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Josh, thank you for your feedback. I'm sorry that the dealership did not have your tires in stock. I will make sure to look into this for future improvement. Thank you for stopping in. -Steve St. Germain, General Manager


    Hide Full Review
  • LHM Honda

    Went in for a possible fluid leak. They checked my car over and didn't find anything then to my surprise no charge for the time. Thanks

    Dealer Response

    Thank you for your review. I'm happy we were able to get your car checked out and get you safely back on the road. - Steve St. Germain, General Ma...


    Show Full Review

    Went in for a possible fluid leak. They checked my car over and didn't find anything then to my surprise no charge for the time. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. I'm happy we were able to get your car checked out and get you safely back on the road. - Steve St. Germain, General Manager


    Hide Full Review
  • Service

    Service people were very helpful. I will return for future service

    Dealer Response

    Hi John! We always love to hear customers will continue to choose our services. Our dealership strives to be helpful to everyone who comes throu...


    Show Full Review

    Service people were very helpful. I will return for future service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John! We always love to hear customers will continue to choose our services. Our dealership strives to be helpful to everyone who comes through our doors and we appreciate reading just that from your kind review. We look forward to next time! Enjoy your Monday, Steve St. Germain General Manager


    Hide Full Review
  • Service review

    FAST and friendly service!!! Would recommend to everyone

    Dealer Response

    Hi Laura! It's always wonderful to hear our clients find our services fast and our staff friendly. Thank you for your kind review and for making...


    Show Full Review

    FAST and friendly service!!! Would recommend to everyone

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Laura! It's always wonderful to hear our clients find our services fast and our staff friendly. Thank you for your kind review and for making our Monday! Enjoy your day, Steve St. Germain General Manager


    Hide Full Review