Larry H. Miller Lexus Spokane

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Reviews

Average Ratings

4.8
Average based on 141 reviews.
  • Best Car Shopping Experience ever

    Purchased my 2010 Mercedes Benz on 2/22/14.. my Sales Representative..Terry Szilasi made the entire process seamless. I could not have been more p...

    Dealer Response

    We appreciate you taking the time to leave us your feedback. Thanks for choosing Larry H. Miller Lexus Spokane! -Bob Mclean, General Manager


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    Purchased my 2010 Mercedes Benz on 2/22/14.. my Sales Representative..Terry Szilasi made the entire process seamless. I could not have been more pleased with the courtesy and outstanding customer service he extended me. From the General Manager..Bob..the Finance Manager..Rocky...this is a noteworthy dealership..Regards..Bob May

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate you taking the time to leave us your feedback. Thanks for choosing Larry H. Miller Lexus Spokane! -Bob Mclean, General Manager


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  • Lexus RX 350 - 10,000 mile maintenance checkup

    Highly appreciate the professionalism displayed by the Larry H. Miller of Spokane, Lexus Dealership Service Department. Very courteous and custom...

    Dealer Response

    Thank you for your review! I am glad that James, Noe and Jim could provide you with a courteous and customer-friendly experience. We look forward ...


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    Highly appreciate the professionalism displayed by the Larry H. Miller of Spokane, Lexus Dealership Service Department. Very courteous and customer-friendly, especially "James" who performed the car-wash and vehicle detailing. When I asked James about cleaning products and recommended cleaning tips, he was very helpful. He displayed great knowledge and exceptional customer service to clients. Preventive maintenance service performed as promised! Thanks to Mr. Noe L. and Jim (Lexus Service Agent). Keep up the good work! I just might buy another Lexus from your dealership!!! Sly C. Lexus Owner Spokane, WA

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review! I am glad that James, Noe and Jim could provide you with a courteous and customer-friendly experience. We look forward to serving you. Bob McLean, General Manager.


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  • Phenomenal experience with our used car purchase

    Amazing customer service, top notch representative, beautiful car...overall fantastic experience!

    Dealer Response

    Dave, thank you for your feedback! I am glad that we could provide you with a fantastic experience! Bob McLean, General Manager.


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    Amazing customer service, top notch representative, beautiful car...overall fantastic experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dave, thank you for your feedback! I am glad that we could provide you with a fantastic experience! Bob McLean, General Manager.


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  • owner

    Service Dept. was pleasant, efficient,and kept me informed of what was being looked at on the car. I have always had excellent visits to this deal...

    Dealer Response

    Bryce, thank you for your review! I am glad that we could provide you with pleasant, efficient service. Bob McLean, General Manager.


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    Service Dept. was pleasant, efficient,and kept me informed of what was being looked at on the car. I have always had excellent visits to this dealer and especially the service dept.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bryce, thank you for your review! I am glad that we could provide you with pleasant, efficient service. Bob McLean, General Manager.


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  • Used car buyer

    No pressure. Treated like I was the only customer that mattered, not one of many.

    Dealer Response

    Mark, thank you for your review! I am glad that we could provide you with thoughtful and attentive service. Bob McLean, General Manager.


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    No pressure. Treated like I was the only customer that mattered, not one of many.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mark, thank you for your review! I am glad that we could provide you with thoughtful and attentive service. Bob McLean, General Manager.


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  • No hassle buying

    Larry H. Miller Lexus is the only dealership I will buy a car from, this is my second car I have purchased from them. I appreciate the fast no has...

    Dealer Response

    Shawn, thank you for your review! I am very glad that we could provide you with a fast, friendly and no-hassle buying experience. Bob McLean, Gene...


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    Larry H. Miller Lexus is the only dealership I will buy a car from, this is my second car I have purchased from them. I appreciate the fast no hassle buying process and the friendly professional staff at Lexus. Great deal, I will definitely recommend this dealership to others and I will buy from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Shawn, thank you for your review! I am very glad that we could provide you with a fast, friendly and no-hassle buying experience. Bob McLean, General Manager.


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  • Amazing Dealership and Salesperson

    Excellent communication during the entire sales cycle. Went above and beyond to find the vehicle I wanted and provide information on many vehicle...

    Dealer Response

    Michael, thank you for your review! I am glad that we could provide you with excellent communication. We look forward to continuing to serve you. ...


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    Excellent communication during the entire sales cycle. Went above and beyond to find the vehicle I wanted and provide information on many vehicles during the search.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michael, thank you for your review! I am glad that we could provide you with excellent communication. We look forward to continuing to serve you. Bob McLean, General Manager.


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  • Repair Service

    As always they do excellent service. The only down side is that Lexus parts and labor charges are more expensive.

    Dealer Response

    Ralph, thank you for your feedback. I am glad that we could provide you with excellent service. Bob McLean, General Manager.


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    As always they do excellent service. The only down side is that Lexus parts and labor charges are more expensive.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ralph, thank you for your feedback. I am glad that we could provide you with excellent service. Bob McLean, General Manager.


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  • Service of Lexus at Dealership

    I received prompt service and was told what the problem was before they proceeded with repairs.

    Dealer Response

    Martin, thank you for your review. I am glad that we could provide you with prompt, informative service. Bob McLean, General Manager.


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    I received prompt service and was told what the problem was before they proceeded with repairs.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Martin, thank you for your review. I am glad that we could provide you with prompt, informative service. Bob McLean, General Manager.


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  • 50K Service

    Apologies for being so slow to respond. Everything was wonderful, especially for someone coming from over 2 hours away and having to wait.

    Dealer Response

    MJ, I am glad that we could provide you with a wonderful experience. Bob McLean, General Manager.


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    Apologies for being so slow to respond. Everything was wonderful, especially for someone coming from over 2 hours away and having to wait.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    MJ, I am glad that we could provide you with a wonderful experience. Bob McLean, General Manager.


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