AutoNation Toyota Spokane Valley

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
325 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 18, 2019

    I loved the whole thing. I got exactly what I wanted in the price range I wanted. My dealer was awesome and David Clark really is the best manager there.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    November 13, 2019

    Associates very kind knowledgeable and easy to work with. Was not impressed with 1 price no negotiations policy. When spending $30,000.00 on a car one... would like it in prestige condition. Mine has a scrape in the paint, they refused to repair. They did promise to fix an issue with heater that was not caught during inspection and I still have not been contacted. If I could have found the same car elsewhere I would have walked away from the sale in a heartbeat.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Anna, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (888) 220-7761. We'd appreciate the cha...nce to make your experience a positive one.

  • January 25, 2016

    Very Happy Customer! This was our 3rd Prius purchase in Spokane / Coeur d'alene but the first time from Auto Nation in Spokane. While buying a new car... has never been much fun; with John Thorsen of Auto Nation Spokane Valley it was actually a great experience. We have never had a more knowledgeable and understanding sales person as John Thorsen is. My husband too, will be trading in his car this year and we have no doubt where and who will be handling that purchase.... John Thorsen -Auto Nation Spokane Valley. Thank you Auto Nation for having such a top notch sales person help me . I am so glad I discovered Auto Nation and will never go back to the two previous dealerships. John made me feel special and gave me a great price. Julie W.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 13, 2019

    I went in on a 18 mo. checkup. They were friendly,nice, Explained everything to me. Quoted time there and was right on.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Donna, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything else. Be ...safe on the road!

  • 5.0 out of 5
    November 13, 2019

    Clean facility. Everyone very friendly. They provide comfort while waiting for your car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Allen, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

  • 5.0 out of 5
    November 12, 2019

    I got a great deal and very professional service. Highly recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Rhonda, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our v...alued guests and we look forward to your next visit!

  • 4.0 out of 5
    November 10, 2019

    My first service visit. Every one was very friendly, knowledgeable, and eager to make the experience as pleasant as possible. The only thing missing... was a vacuum and wash.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Barbara! Don't hesitate to call us if you ever need anything. Be safe on the road!

  • 5.0 out of 5
    October 28, 2019

    always trustworthy, polite service. I can depend on the repairs being done correctly. If not the problem is quickly remedied.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Daniel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for bei...ng one of our valued guests and we look forward to your next visit!

  • 5.0 out of 5
    October 24, 2019

    Kris, Jeremy, Brian, the best service ever!!! I will return to this dealership every time to purchase a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello James, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help! Safe travels!

  • 5.0 out of 5
    October 21, 2019

    It was all very quick, easy and comfortable. I have not complaints. They are great to work with!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see ...you on the road.

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