AutoNation Toyota Spokane Valley

Reviews

Average Ratings

4.7
195 lifetime reviews.
  • Very Happy Customer !

    Very Happy Customer! This was our 3rd Prius purchase in Spokane / Coeur d'alene but the first time from Auto Nation in Spokane. While buying a new...


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    Very Happy Customer! This was our 3rd Prius purchase in Spokane / Coeur d'alene but the first time from Auto Nation in Spokane. While buying a new car has never been much fun; with John Thorsen of Auto Nation Spokane Valley it was actually a great experience. We have never had a more knowledgeable and understanding sales person as John Thorsen is. My husband too, will be trading in his car this year and we have no doubt where and who will be handling that purchase.... John Thorsen -Auto Nation Spokane Valley. Thank you Auto Nation for having such a top notch sales person help me . I am so glad I discovered Auto Nation and will never go back to the two previous dealerships. John made me feel special and gave me a great price. Julie W.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2018 4 Runner SR5 Premium

    All sales personnel were friendly, professional, and did not pressure me to purchase a vehicle, or to consider anything I was not interested in or...


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    All sales personnel were friendly, professional, and did not pressure me to purchase a vehicle, or to consider anything I was not interested in or had brought up to them as something I was considering. They were all very informed on all aspects of the vehicles, and went out of their way to provide answers to all my questions and explain the features of the vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Winter upkeep

    Friendly staff nice bunch great people clean waiting area


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    Friendly staff nice bunch great people clean waiting area

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bad service

    I went in for my 115,000 servicing plus brakes, and I was told it would take about 3 hours. It ended up taking over 6 1/2 hours. By the end of t...


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    I went in for my 115,000 servicing plus brakes, and I was told it would take about 3 hours. It ended up taking over 6 1/2 hours. By the end of the day I was sick (I hadn't eaten and started experiencing a headache among other things). I was never offered a shuttle, an explanation, or even an apology. Additionally, the total bill was about triple what I expected. I'm extremely disappointed by the service I was given.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Toyota Rav 4

    I just brought my car in to have my tires rotated. Took over an hour and 1/2 Very slow.


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    I just brought my car in to have my tires rotated. Took over an hour and 1/2 Very slow.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Autonation Spokane Valley WA

    Great experience! Thanks Rebekah for setting up my appointment, and making sure everything went smoothly ????


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    Great experience! Thanks Rebekah for setting up my appointment, and making sure everything went smoothly ????

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Eric Singleton Toyota Tacoma SR5

    Excellent positive shopping and buying experience. Very easy to work with and very accommodating.


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    Excellent positive shopping and buying experience. Very easy to work with and very accommodating.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mike Workman at Auto Nation Toyota is the best!

    We have now bought 3 cars through Auto Nation Toyota with salesman Mike Workman. He is the BEST! So helpful in finding the exact car I want, no pr...


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    We have now bought 3 cars through Auto Nation Toyota with salesman Mike Workman. He is the BEST! So helpful in finding the exact car I want, no pressure, and easy to work with. Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Toyota Highlander

    I am enjoying my new Highlander, would recommend this vehicle.


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    I am enjoying my new Highlander, would recommend this vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Love my new car!

    I was doing some Sunday afternoon tire-kicking and when I came on the lot, the White 860 caught my attention and the price seemed reasonable. Once...


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    I was doing some Sunday afternoon tire-kicking and when I came on the lot, the White 860 caught my attention and the price seemed reasonable. Once I started working with the sales-person Myra, she quickly got an appraisal for my car, worked out an even better price, and quickly got me into financing. Everything went very smooth and had a great experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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