Help out with a pronle. Great work ....friendly people
Very Good, Mike always does a great job of taking care of me qn my vehicle.
cant believe that we have to bring the truck back multiple times to get fixed
I took my truck in for a bit of servicing, and came out with a brand new truck altogether! I keep my rigs in good condition, usually with rather low m...iles, making them good for resale!
I had a scheduled appointment with the service dept to take a look at my wife's car. The check engine light was on. I took the car in the day before... so they would have it the first thing in the morning on my appt date. The service dept did not call me, I had to call them at approximately 3 pm to ask for an update. They told me, the car was being looked at by a tech and they would call me back. They did not call me, but I called them at 4:30, left a message with whomever answered the phone. They called me back at approximately 5 pm to tell me they needed to keep my car as they were not finished checking it. I told them no, I need the car, you've had it all day. Why give me an appt if you can't do your part. When we stopped to pick up the car, we realized it had not been looked at. It was still covered with snow from the night before!! Totally disappointed with the dealership! I bought caddies from them!
No appt got me right in under warranty and returned it the same day
Lori Ann Morrison, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent expe...rience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great buying experience. The buying process was fast. Sales rep was knowledgeable and took the time to give me a follow up call after the purchase t...o check on my satisfaction with my new truck.
I was very pleased with the service I received. I have always been impressed with the service department
Hi Katherine Eve Matukas, thank you for taking the time to leave a review for us at Alaska Sales and Service Anchorage. We're happy we could meet your... expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future.
Great experience . I purchased a new vehicle and the sales person was knowledgeable and recommended what he thought would work best for my needs . Sat...isfied with purchase and service
I bought my truck from AK Sales early 2006 and have babied it. I just sold my car and was getting a few things done on the truck (now my only vehicle).... I was having an issue with the doors not unlocking with the button in the truck & my FOB. I was treated great by David and the tech that was looking for the issue was super motivated to help me (it was a break around the harness in the door - common for my truck). They also pointed out that one of the plugs underneath was causing my leak and that I should go back to did the work and have them put in a new plug (they did!). My driver, that took me to work & picked me up from work was super nice and a safe driver. I am so grateful. Thank you, Jean B.