Kendall Toyota of Anchorage

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Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 9:00 AM - 6:00 PM
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Reviews

4.5
251 lifetime reviews.
  • (2014) Toyota Fav4

    We knew the model we wanted when we decided it was time to give up our 4-wheel drive truck. Our last stop was at Kendall Toyota. Our sales consult...


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    We knew the model we wanted when we decided it was time to give up our 4-wheel drive truck. Our last stop was at Kendall Toyota. Our sales consultant was Alexander Mora, he was so helpful, showed us a Fav4, it happened to be everything we had wanted. He spent a lot of time with us, answered all our questions. Did not pressure us. Just made the buying process very pleasant.Thank you, Alex

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 30,000 mile checkup of frustrations.

    On 4/17 I came by a day early to coordinate an appointment for the 30,000 mile servicing of a vehicle I purchased here. I had an appointment made ...

    Dealer Response

    Hi Kyle, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was n...


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    On 4/17 I came by a day early to coordinate an appointment for the 30,000 mile servicing of a vehicle I purchased here. I had an appointment made at 7am on 4/18 and told to arrive early due to tire change season, and that it would take 35 minutes. I was second in line and checked in at 07:09. At 08:00 I was still waiting and asked the attendant for a status. He informed me it had just been lifted and they were starting on it. At 09:00 it was still not done. At 09:15 they said it was complete. When I got to my car the tire pressure hazard light was on requiring me to go back in and ask them to resolve the issue. They came out and reset the light. On 4/22 I backed my car out of the garage to see a large oil stain on the ground. I looked under my car and also observed a plastic panel hanging low in the back of the car. I brought the vehicle back and they replaced the gasket in the oil tank free of charge, but said it was likely snow that caused the panel to fall (it has not snowed between 4/18 and 4/22). For a vehicle that I purchased here, the service and quality of work has gone downhill fast. Having additional steps of non-value added time wasted for hazard lights or elements not done right the first time are a frustrating inconvenience when compounded with panels that need to be replaced due to non-existent snow in the 4 days since poor service was done.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Kyle, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I would like to get more information from you so that we can resolve the issues that you experienced. Please reach out to me at your earliest convenience so that I can personally assist you in this matter. I look forward to speaking with you. Jerome Frisby Service Manager Kendall Toyota of Anchorage (907)279-8506


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  • Sad place

    Went into the dealership looking for a car for my grandson. Talked to a young kid that was fairly nice. He showed me a few in my range. We sat ...

    Dealer Response

    Nathaniel, we deeply apologize for the negative experience that you had with us. We would like to learn more about this situation and how we can h...


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    Went into the dealership looking for a car for my grandson. Talked to a young kid that was fairly nice. He showed me a few in my range. We sat down because I was tired and were talking. The "sales manager " Jason showed up and it went downhill. He told me how he'd been there 20 years and how since he was promoted the dealership was 10 times better. He was basically a one man show with helpers. He was condescending, arrogant and not a very good impression of a manager. Naturally I left without purchasing.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Nathaniel, we deeply apologize for the negative experience that you had with us. We would like to learn more about this situation and how we can help resolve the concerns that you have with us. Please reach out to me at your earliest convenience so that I can address this issue for you. I look forward to speaking with you. Tony Vaillancourt General Manager Kendall Toyota of Anchorage (907) 279-8506


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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2011

Welcome to Kendall Toyota of Anchorage, Anchorage's #1 Volume Dealer in Anchorage-YTD 2013 supported my TMS Portland Region . Kendall Toyota of Anchorage has a large selection of New, Used or Certified Used Toyota vehicles like the Camry, Corolla, Avalon, Venza, Matrix, and the Yaris. If you need a little more room Kendall Toyota of Anchorage has several Trucks and SUV's to choose from like the Tundra, Tacoma, Rav 4, FJ Cruiser, Highlander, 4Runner, Sequoia and Land Cruiser. Plus, the Sienna and a huge selection of Toyota Camry and Highlander Hybrids and the groundbreaking Prius are available!

"LET'S START SOMETHING GREAT!"