[{"id":334117,"firstName":"Saji","lastName":"Vettukattel","titleText":"Finance Manager","emailTxt":"Svettukattel@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/58a1f4d393e2.jpg","drDealerId":30195,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":240651,"personPtyId":38693585,"firstName":"Haman","lastName":"Baniamam","titleText":"Director of Technology and eCommerce","shortBioText":"","emailTxt":"haman@darcars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30195,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":334123,"personPtyId":38697616,"firstName":"Fefe","lastName":"Njeck","titleText":"Sales Consultant","emailTxt":"Fnjeck@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/4fb6dfa8da28.jpg","drDealerId":30195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":334121,"personPtyId":38697615,"firstName":"Mark","lastName":"Russell","titleText":"Sales Consultant","shortBioText":"Born and raised in El Paso, Texas. Spent 27 years in the Navy, retiring in 2006 with the rank of Captain. Follow the golden rule: treat others as you would like to be treated.","emailTxt":"Mrussell@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/2b0de0c13d64.jpg","drDealerId":30195,"dealerEmpStartDtUtc":"1301616000","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":334122,"firstName":"Jonathan","lastName":"Njoku","titleText":"Sales Consultant","emailTxt":"Jnjoku@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/4dee39477f92.jpg","drDealerId":30195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":334124,"personPtyId":38706697,"firstName":"Remy","lastName":"Maduka","titleText":"Sales & Leasing Consultant","emailTxt":"Rmaduka@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/b120b1406e81.jpg","drDealerId":30195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":248588,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"diane@dealerrater.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30195,"certifiedEmployee":false},{"id":309925,"personPtyId":38696504,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"scampos@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30195,"certifiedEmployee":false},{"id":408955,"personPtyId":38701991,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"AEnriquez@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30195,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":498069,"personPtyId":40335877,"firstName":"Kirby","lastName":"Weldon","titleText":"Manager","emailTxt":"jweldon@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30195,"certifiedEmployee":false,"deptDscrp":"Sales"}]

DARCARS Chrysler Dodge Jeep Ram of Silver Spring

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

DARCARS Chrysler Dodge Jeep Ram of Silver Spring Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just sat

...

isfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

"See What its Like to LOVE Car Buying! Unbeatable Online Deals!"

Reviews

4.1 out of 5 4.1
85 lifetime reviews. Includes reviews of DARCARS Chrysler Dodge Jeep Ram of Silver Spring from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 5, 2018

    Jason was a great customer service assistant! He kept me informed on the status of my service and alerted me to additional service needs. The service... was fast and pleasant!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Wonderful!

  • 5.0 out of 5
    October 3, 2018

    I thought I would not be able to trade in my vehicle and be stuck with a bad loan but Darcars came through and I had a good trade in value and a good deal... on a new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Wonderful!


    Worked with:
    Saji Vettukattel

    Finance Manager

    (5.0) 9 reviews

    Haman Baniamam

    Director of Technology and eCommerce

    NOT RATED

  • July 29, 2016

    I recently assisted my baby sister in the process of buying a clean, reliable slightly used car. I was very cautious based on the reputation of used car... sales dealerships. I was pleasantly surprised at how low stress and relatively easy the process was with the Red Tag Center. I ended up buying a 2013 Toyota Camry with 30K miles, I got a great price, a beautiful car and could not be happier. VR, Tim

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly appreciate your wonderful words and business, Tim! Let us know if you need anything or have any questions, our team will be happy to help. We... hope your sister enjoys her new Camry, welcome to the DARCARS Family!

  • 5.0 out of 5
    August 13, 2018

    They were able to get to the price posted online and then we negotiated from there so they were straightforward and fair. The process took about four... hours from start to finish including looking at the vehicle and test drive, negotiating on price, financing and options, and vehicle prep and delivery. Friendly group and I would not hesitate to visit again in the future.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Thank you!

  • 5.0 out of 5
    July 6, 2018

    Fefe was great. no pressure what so ever, he made purchasing our new Dodge Durango a great experience. His customer service was amazing and I highly recommend... him for your new car purchase.,

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Thank you for the 5 stars and for your business. Enjoy your Durango!


    Worked with:
    Fefe Njeck

    Sales Consultant

    NOT RATED

  • 4.6 out of 5
    June 27, 2018

    I had Yusuf Assani as a car salesmen, he was very nice and went above and beyond to get me the car I wanted at the price I could afford. He even made sure... some cosmetic issues were resolved even though I bought a used car. It did take a bit of haggling to get the manager to approve the price I wanted to pay but overall good experience and I???m super happy with the car I purchased.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Thank you for leaving this review and for the shout out to Yusuf! We are so happy that he did a good job for you and thank you for choosing DARCARS C...JDR of Silver Spring!


    Worked with:
    Saji Vettukattel

    Finance Manager

    (5.0) 9 reviews

  • 5.0 out of 5
    May 14, 2018

    I usually do not write reviews, but I feel compelled to tell everyone about the way I was treated at DARCARS Chrysler Dodge Jeep RAM of Silver Spring.... They treated me like family, with respect honesty and 100% of my satisfaction. The process was seamless and the fastest that I ever had when purchasing a new car. In and out in less than two hours. From Remi my salesman to Gill the Sales Manager there and PJ in Finance. Again I got a great deal on a 2018 Jeep Grand Cherokee Trailhawk and I could not be happier.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Thank you!


    Worked with:
    Remy Maduka

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    May 10, 2018

    I was upside down on my current car loan. The team was able to get me right side up in a brand new vehicle. I am so excited, The best customer service... ever. Thanks for everything guys!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Thank you!


    Worked with:
    Fefe Njeck

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    April 26, 2018

    I went to Darcars to look at a Dodge Charger for my son. The sales person was Jonathan Njoku. He was very nice, (not a hard sell person) and patient.... We took a long time to make up our minds, but everyone there was very nice to the end (midnight!). The manager, James, was also nice and helpful. I would definitely go here again. We got the car and he loves it. Denise Carpenter

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Thank you for the feedback. We are so happy that you had an exceptional experience and we appreciate you!


    Worked with:
    Jonathan Njoku

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    April 10, 2018

    Yusuf Assani was by far one of the best sales people I've encountered! He went above and beyond to make sure we were happy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Chrysler Dodge Jeep RAM of Silver Spring

    Fantastic! Thank you for the review and for your business!


    Worked with:
    Saji Vettukattel

    Finance Manager

    (5.0) 9 reviews

View More Reviews