Reviews

Average Ratings

4.8
1791 lifetime reviews. Includes reviews of Paragon Acura from DealerRater.com
  • Great service

    Paragon Acura is a great dealer located at 48-01 northern blv. We were not going to get approved because we had no credit, Zeeshan Majid didn't le...

    Dealer Response

    Jose, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to e...


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    Paragon Acura is a great dealer located at 48-01 northern blv. We were not going to get approved because we had no credit, Zeeshan Majid didn't let us leave without our dream car. We got a great price and got approved. So happy to have chosen Paragon Acura 100% satisfied, they work wonders :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jose, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Paragon Acura experience. We look forward to working with you again! I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900


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  • First Car, Best Experience- Skrrt
    July 23, 2017

    Thomas Ng is the kind of sales person that makes you feel so at ease you would think you were just talking to a friend. He doesn't need to force y...

    Paragon Acura

    Kimberly, thank you so much for giving us an opportunity to work with you and your family! It's important that our guests feel at ease during the ...


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    Thomas Ng is the kind of sales person that makes you feel so at ease you would think you were just talking to a friend. He doesn't need to force you to buy a car because he's so good at his job you'll know that you can't go to anyone else and receive the same service. Keep in mind this was my first car buying experience so trust me when I say you cannot go wrong with trusting Thomas. He, as well as Shun Rodriguez helped put my family and I into our first car and we will forever be grateful to Paragon Acura.

    Does recommend this dealer
    Paragon Acura

    Kimberly, thank you so much for giving us an opportunity to work with you and your family! It's important that our guests feel at ease during the entire process. We look forward to helping you with any and all of your future automotive needs! Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


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  • Best deals
    July 22, 2017

    The best deals that you can get if you are shopping for preowned or new car. I went through Thomas who was exceptional in guidance and he will hel...

    Paragon Acura

    Congratulations on your new purchase, Sam! Thank you for taking the time to write about your experience with us. At Paragon Acura, we are determin...


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    The best deals that you can get if you are shopping for preowned or new car. I went through Thomas who was exceptional in guidance and he will help you to make a right call. Best about this guy is he is very honest and he will tell you the Truth and not like other dealer sales representative who are insulting and not accommodating. So if you look to buy car got to go Paragon Acura plus you cannot miss Thomas.

    Does recommend this dealer
    Paragon Acura

    Congratulations on your new purchase, Sam! Thank you for taking the time to write about your experience with us. At Paragon Acura, we are determined to deliver honest and accommodating customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We are so happy Thomas could match you to the right vehicle. We would love to work with you again. Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


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  • Excellent experience beginning to the end of the process
    July 20, 2017

    From first meeting with Thomas he was informative, courteous, and patient with my wife and I trying to make up our minds over which version of the...

    Paragon Acura

    Peter, thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you and your wife were t...


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    From first meeting with Thomas he was informative, courteous, and patient with my wife and I trying to make up our minds over which version of the MDX we would select. Likewise with his colleagues Shun and Melvin - great team!!

    Does recommend this dealer
    Paragon Acura

    Peter, thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you and your wife were treated with informative, courteous, and patient service. We hope you will give us the opportunity to help you again. Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


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  • *Amazing Customer Service!*
    July 19, 2017

    Well, in our household, we have bought three Acura Vehicle's (1MDX 2017 &2RDX 15/16) from Thomas, in which he gave us an amazing customer service ...


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    Well, in our household, we have bought three Acura Vehicle's (1MDX 2017 &2RDX 15/16) from Thomas, in which he gave us an amazing customer service and a great deal of the Vehicle's. He is very loyal to us and pretty sure to his customers. -SteveA

    Does recommend this dealer

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  • Top marks
    July 14, 2017

    All's well that ends well. The overall experience was quite pleasant and at the end of the day the vehicle features were up to spec. The wifi was ...

    Paragon Acura

    I am very happy to hear that your overall experience with us was pleasant. Our team takes customer service very seriously and I'm thrilled to know...


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    All's well that ends well. The overall experience was quite pleasant and at the end of the day the vehicle features were up to spec. The wifi was an added valve. Highly recommended.

    Does recommend this dealer
    Paragon Acura

    I am very happy to hear that your overall experience with us was pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions please feel free to give me a call. I look forward to working with you again! Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


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  • Justin Rocks!
    July 14, 2017

    We had given up on the idea of leasing an MDX because we believed it was out of our price range, and came into Paragon Acura to get a TLX instead...

    Paragon Acura

    Your fantastic review was awesome to read! Congratulations on your new Acura MDX. I am happy Justin provided you with helpful and well-informed cu...


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    We had given up on the idea of leasing an MDX because we believed it was out of our price range, and came into Paragon Acura to get a TLX instead. Upon hearing of our previous frustrations, Justin worked out a much better deal on the MDX than we had previously been offered, and we were able to get the car we REALLY wanted. Justin was extremely helpful, informative, familiar with all insurance and registration matters, and moved the process along very quickly, getting us into our new car. You made our week Justin! Thank you

    Does recommend this dealer
    Paragon Acura

    Your fantastic review was awesome to read! Congratulations on your new Acura MDX. I am happy Justin provided you with helpful and well-informed customer service. Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


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  • Excellent
    July 11, 2017

    Due to outstanding service, from Mr. Thomas, the patients Mr. Thomas had with myself, and my husband, I would recommend any friend to this young ...


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    Due to outstanding service, from Mr. Thomas, the patients Mr. Thomas had with myself, and my husband, I would recommend any friend to this young man, he was very honest, and understanding while we visit the dealership at paragon Acura , keep up the great job you are doing, Mr. Thomas God bless!!!

    Does recommend this dealer

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  • Totally awesome
    July 1, 2017

    Thomas made the leasing experience smooth. He is personable, sincere and helpful. He made all efforts to meet my needs. In additional his professi...

    Paragon Acura

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there...


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    Thomas made the leasing experience smooth. He is personable, sincere and helpful. He made all efforts to meet my needs. In additional his professionalism is outstanding.

    Does recommend this dealer
    Paragon Acura

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


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  • My time at PARAGON ACURA
    June 28, 2017

    My experience with PARAGON ACURA WAS ONE TO REMEMBER.. AFTER I PURCHASED MY MDX,IT HAS SOME ISSUES, BUT WHEN THEY WERE AWARDED OF IT ..THEY DID TH...

    Paragon Acura

    I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we h...


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    My experience with PARAGON ACURA WAS ONE TO REMEMBER.. AFTER I PURCHASED MY MDX,IT HAS SOME ISSUES, BUT WHEN THEY WERE AWARDED OF IT ..THEY DID THEIR BEST TO FIX IT.. THE SERVICE ADVISOR..ALEX MUNEZ..DID AN OUTSTANDING JOB, ONCE I TEXTED HIM THAT MY CAR HAD AN ISSUE HE TOLD ME STOP THE CAR STAY WHERE I AM THAT HE WAS GOING TO SEND ME ANOTHER CAR RIGJT AWAY AND BRING MY CAR IN THE SHOP TO SEE WHAT'S GOING ON. I WAS SO SURPRISE AN HOUR AFTER WHEN ALEX CALLED ME AND TOLD ME THAT A CAR IS OUTSIDE MY DOOR ....AND MORE SURPRISE IT WAS A BRING NEW RDX..THE 2 GENTLEMEN WERE REALLY FRIENDLY HAND ME THE KEY TO THE RDX AND TOOK MY CAR.. THAT WAS WHAT I CALL A GOOD RECOVERY AND GOOD CUSTOMER SERVICE.. INTEGRITY . Job well done ALEX.. WANT TO SAY THAT THOMAS N.G FROM SALE..WAS VERY HELPFUL IN GIVING ME THE CHOICE FOR ANOTHER CAR ... At paragon i see that the do their best to please their Customers..at the end the experience was very helpful and plaisant..every one over there do their best..

    Does recommend this dealer
    Paragon Acura

    I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your visit. Please contact me at your earliest convenience, I look forward to hearing from you. Brian Benstock , General Manager , 718-507-5000 Ext. 271 , bbenstock@paragonhonda.com


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