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Reviews

Average Ratings

4.9
Average based on 498 reviews.
  • Painless experience

    This was the first time I leased a vehicle, so I had many questions and Dave made the experience painless. I am quite happy with the Rav I decide...

    Dealer Response

    Thank you for taking the time to share with us, Susan! The goal of the Baierl Toyota team is to ensure a painless and enjoyable purchasing process...


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    This was the first time I leased a vehicle, so I had many questions and Dave made the experience painless. I am quite happy with the Rav I decided to lease.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share with us, Susan! The goal of the Baierl Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com


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  • Excellent Service

    The personal service from Missy (service desk) and John Ball. I honestly can not explain what a blessing it is to have these two people their for ...

    Dealer Response

    Thank you for taking the time to submit this awesome feedback, Carole. Hearing that you received excellent service from our team members is always...


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    The personal service from Missy (service desk) and John Ball. I honestly can not explain what a blessing it is to have these two people their for me since my husband is no longer able to take carafe my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to submit this awesome feedback, Carole. Hearing that you received excellent service from our team members is always encouraging and reassures us of our commitment to our customers. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tim Ferraro, Service Manager, timferraro@baierl.com


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  • bigdog72

    "Ringo" was down to earth and took very good care of us. He actually waited well past his quitting time for us to complete the financing. Adam was...


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    "Ringo" was down to earth and took very good care of us. He actually waited well past his quitting time for us to complete the financing. Adam was very personable and provided a lot of insight during the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Job Everyone

    everyone is very nice. Also know their product. Have earned my business for life. Please ask for Jordan Smith. No Games, in and out clear cut pric...


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    everyone is very nice. Also know their product. Have earned my business for life. Please ask for Jordan Smith. No Games, in and out clear cut pricing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Job Everyone

    everyone is very nice. Also know their product. Have earned my business for life. Please ask for Jordan Smith. No Games, in and out clear cut pric...

    Dealer Response

    Michael, thank you so much for taking the time to write this review! Jordan is great with people and focuses on what the customers' needs are. He ...


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    everyone is very nice. Also know their product. Have earned my business for life. Please ask for Jordan Smith. No Games, in and out clear cut pricing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michael, thank you so much for taking the time to write this review! Jordan is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. If you have any further needs, do not hesitate to come back to see us. Respectfully, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com


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  • Best Vehicle Purchase I have Ever Had!!! A++++

    Cliff Matthews made sure he represented Toyota professionally and with accurate information to myself. He was very knowledgeable with vehicles and...

    Dealer Response

    Thank you for writing about your visit with us, Eric! I am happy to hear that Cliff was able to provide you with the best car buying experience we...


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    Cliff Matthews made sure he represented Toyota professionally and with accurate information to myself. He was very knowledgeable with vehicles and what is best for the customer's needs. Cliff was on time and responds immediately when a call or message was left. Best car purchase and experience I have ever had. Would highly recommend and purchase another vehicle from this dealership in Cranberry Township, PA 16066.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, Eric! I am happy to hear that Cliff was able to provide you with the best car buying experience we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. All the best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com


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  • New Prius purchase

    Joe Cusick and Adam Kukic and others we met were very professional and allowed us to be comfortable in our dealings with you. Joe and Adam in par...

    Dealer Response

    Your kind words mean a lot to us, Jeffrey. We appreciate your feedback and are happy to hear that Joe and Adam were able to meet your needs. We al...


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    Joe Cusick and Adam Kukic and others we met were very professional and allowed us to be comfortable in our dealings with you. Joe and Adam in particular were very professional, considerate, product knowledgeable, listened to our concerns well. Joe even went out of his way and gave us a ride to the dealership to pick up our new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your kind words mean a lot to us, Jeffrey. We appreciate your feedback and are happy to hear that Joe and Adam were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as professional and comfortable as possible. We look forward to assisting you with your future sales and service needs. Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com


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  • Service That Goes Beyond

    Everyone in the service dept. was ready to answer any questions we had. Service Manager was wonderful - gave us a review of everything on our 4-R...

    Dealer Response

    Nora, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happ...


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    Everyone in the service dept. was ready to answer any questions we had. Service Manager was wonderful - gave us a review of everything on our 4-Runner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nora, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Regards, Tim Ferraro, Service Manager, timferraro@baierl.com


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  • Great service, great job

    Missy is the best, explained things very clearly, like the idea of the Bottled water, clean waiting area. Time in and out was great, and also a sp...

    Dealer Response

    Eleanor, we are truly grateful for this awesome review! We are thrilled that Missy and Kurt were able to take care of you. They are great assets t...


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    Missy is the best, explained things very clearly, like the idea of the Bottled water, clean waiting area. Time in and out was great, and also a special Thanks to Kurt

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eleanor, we are truly grateful for this awesome review! We are thrilled that Missy and Kurt were able to take care of you. They are great assets to our team and we appreciate them for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! All the best, Tim Ferraro, Service Manager, timferraro@baierl.com


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  • Great Car Buying Experience

    Very friendly and professional. Definitely not your 'typical' car dealership. Great job to Brad, Brett and Jocelyn who all went above and beyond.

    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone. We believe in friendly and professional customer ser...


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    Very friendly and professional. Definitely not your 'typical' car dealership. Great job to Brad, Brett and Jocelyn who all went above and beyond.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone. We believe in friendly and professional customer service and I'm glad that our team made such a great impression on you. We look forward to working with you or anyone you might send our way in the future. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com


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