Reviews
Write a reviewGREAT SERVICE
VERY PLEASANT LADY AT THE SIGN IN COUNTER. VERY EFFICIENT. DELIVERY OF CAR WAS ON TIME WITH ALL CONCERNS TAKEN CARE OF
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hance, thank you for taking the time to write this review. We always appreciate customer feedback, and I am glad that our service team was able to provide exceptional customer care. We highly value your recommendation and please call with any questions. Best, Stephanie DiCarlo General Sales Manager
Always Fantastic Service
Staff at the service desk was very friendly and professional. Did a great job of relaying status and situation with my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joshua, thank you for taking the time to write this review. It is great that our staff was able to provide exceptional customer service during your visit. We highly value your recommendation and please call with any questions. Best, Stephanie DiCarlo General Sales Manager
Friendly staff and did not pressure in anyway.
We worked with Cliff and he was outstanding. He responded in a timely fashion, anwered all of our questions, and did not pressure us in anyway.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Allyson, thank you for this wonderful review. I am happy to hear that you enjoy your purchase. At Baierl Toyota, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Cliff was able to show you dedicated and pressure free service. We look forward to working with you for your next servicing need. Best, Stephanie DiCarlo General Sales Manager
Wonderful customer service
The shuttle service now comes to Zelienople. Last time I was told a shuttle service was not available to Zelienople.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for writing this review, Donna. We highly value your recommendation and please call with any questions. Best, Stephanie DiCarlo General Sales Manager
great service
friendly service advisers, and I LOVE that they call me and tell me when my vehicle is ready to be picked up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Baierl Toyota and we look forward to helping you with your service needs in the future. Best, Stephanie DiCarlo General Sales Manager
excellent service and facilities
excellent service from the phone call to make the appointment, being greated by service rep. ( Sharon ) to the minute service was completed. Sharon was exceptionally good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gerard, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. I am very glad that Sharon was a great help to you. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Stephanie DiCarlo General Sales Manager
Great service, the people were exceptional.
Sharon, in your service department, was awesome. She was very helpful, communicated often, and was very good at her job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for leaving us this great review. We are very happy to hear that Sharon was so helpful during your recent visit with us. We appreciate your commendation as well. If you need anything else in the future, please feel free to come back and visit us any time. Take care. Best, Stephanie DiCarlo General Sales Manager
Pleasant service personnel
Pleasant and courteous to deal with women customers; timely service; brought vehicle to the garage station for pickup versus me locating on lot.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janice, thank you for all of the kind words and for taking the time to write this review. We always appreciate customer feedback and I am glad that our team gave you the respect you deserve. Thank you for your recommendation and please call with any questions. Best, Stephanie DiCarlo General Sales Manager
Great dealership! They make buying a car painless!
Jimmy Davin did a great job. I apperciate his service & expertise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, thank you for the kind words. The team here works hard to provide efficient and exceptional customer service. We highly value your recommendation and please call with any questions. Best, Stephanie DiCarlo General Sales Manager
Great service & very knowledgeable service writer
fast and professional treatment by service advisor and no problems with the vehicle since having the seal fixed. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for taking the time to write this review. It is great that our service team was able to get your vehicle maintenance done in a timely manner. We highly value your recommendation and please call with any questions. Best, Stephanie DiCarlo General Sales Manager