Karen Radley Acura VW

4.6 out of 5 (4.6) 399 reviews

Dealer on Cars.com since October 1998

Currently in stock!

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Today's Hours

Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.6 out of 5 4.6
399 lifetime reviews.
  • Best car buying experience ever!!
    November 3, 2016

    Loved how attentive our salesperson (Rudy) was and how he listened to and addressed all of our needs and concerns. Awesome customer service from the m...inute I walked in the door, made our purchase (2 cars) to the moment we pulled off the lot.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer servic...e and I'm glad that Rudy made such a great impression on you. Enjoy your purchase! Kind regards, Rod Emmons - President


  • 5.0 out of 5
    Top notch professionalism and service!
    October 5, 2017

    I needed to thank Kris Jenkins, Chris Henson, Rudy Walker, and the entire staff at Karen Radley for their high standard of professionalism and custome...r service. The whole experience of trading in my current lease and starting up a new one was virtually pain free, and no pressure, from test drive, through to driving off the lot. Staff and service like this is why I am on my third lease renewal with this facility. I am very satisfied with the business and with the car, and would certainly recommend VW and Karen Radley, I will be back.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Drew, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with t...heir overall experience. We look forward to working with you again. Regards, Karen Radley Acura Team


  • 5.0 out of 5
    Awesome customer service!!
    July 30, 2017

    Melvin, one of the best salesman ever to work with along with a lot of great staffs such as manager, financial guy, etc. it was a great experience wor...king with them and looking forward to buy from them again in the future. He made sure that I am satisfied from A-Z! You can't ask for more than this. I am sure I will be back for any new upgrades in no time! By the way, I bought two vehicles from them the recent week. This is my third vehicles. Not only that purchase experience but after that purchase, their continued customer service has been great for me as long as I am an owner of acura vehicles from them. You won't be disappointed when coming to purchase from them in Woodbridge! you can't go wrong with this dealership. Karen Acura Radley- You got yourself another acura loyal customer! Thanks, Mr.Ng

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback as well as your loyalty, Mr. Ng. We appreciate building long term customer relationships and we truly value your b...usiness. It's delightful to know Melvin provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Kind regards, Rod Emmons - General Manager


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $19.99 and up*

    Multi-Point Inspection

    Complimentary

    Fluid Top-Off

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 190 Offers on 13 Models

About Our Dealership

Dealer on Cars.com since October 1998

Northern Virginia Acura Volkswagen Dealer, Karen Radley Acura serving the Washington DC Area since 1987. We have been ranked by Consumer Preference Group and rank in the top 5% nationally in customers likely to recommend, delivering what was promised and treating customers fairly. We're proud to have been named Inside NOVA's Import Dealer of the Year for the last 3 years in a row. We guarantee the best pricing and experience in the whole DC Area. Our staff is ready and willing to go the extra mile to make sure your experiences at Karen Radley Acura/Volkswagen is professional, fun and memorable.

"Deliver Memorable Experiences"
Karen Radley Acura VW
14700 Jefferson Davis Hwy Woodbridge, VA 22191
New (888) 449-6572
Used (877) 554-0012
Service (888) 439-1285
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