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Reviews

Average Ratings

4.8
Average based on 388 reviews.
  • Great Service at Radley VW

    Convenient of check-in, check-out and payment; their positive and appreciative attitude toward customers, excellent quality of service and timely ...

    Dealer Response

    Thank you for the feedback, John! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your...


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    Convenient of check-in, check-out and payment; their positive and appreciative attitude toward customers, excellent quality of service and timely advice.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, John! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Kind regards, Rod Emmons - General Manager


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  • Great Service, Friendly Staff, Clean Facility

    Everything was streamlined - went quickly - friendly employees - stayed late to make sure we were able to walk out that same day with our automobile.

    Dealer Response

    Susan, thank you for the feedback! We are happy to hear of your positive experience at Karen Radley Acura VW, and we are grateful for choosing us ...


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    Everything was streamlined - went quickly - friendly employees - stayed late to make sure we were able to walk out that same day with our automobile.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan, thank you for the feedback! We are happy to hear of your positive experience at Karen Radley Acura VW, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kind regards, Rod Emmons President


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  • Susan of Woodbridge,VA

    NO PRESSURE! My Sales Rep was excellent. Most of all, his patience with me was top notch. To me, it was not all about the sale. The finance gu...

    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pressure-free experience. We wil...


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    NO PRESSURE! My Sales Rep was excellent. Most of all, his patience with me was top notch. To me, it was not all about the sale. The finance guy also had to have some tolerance of me. The entire experience was do-able.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pressure-free experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Rod Emmons - General Manager


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  • Wonderful Experience

    I initially was looking a 2015 version. The Sales Consultant made me feel that what I wanted was his top priority. I didn't feel pressured nor i...

    Dealer Response

    Hi! Thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come b...


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    I initially was looking a 2015 version. The Sales Consultant made me feel that what I wanted was his top priority. I didn't feel pressured nor ignored on what I was looking for.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come back and see us again in the future with anything else you might need. Take care! Kind regards, Rod Emmons President


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  • Radley Acura Rocks..

    Quick, Professional, Direct and Understanding of the Customers needs.

    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone. We believe in quick, professional, and understanding...


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    Quick, Professional, Direct and Understanding of the Customers needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone. We believe in quick, professional, and understanding customer service and I'm glad that our team made such a great impression on you. Kind regards, Rod Emmons - President


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  • They Made my Sales Process as Smooth as Ever

    Ryan Cosgrove made my vehicle purchasing experience very smooth and painless. He was able to and willing to answer any questions or concerns that ...

    Dealer Response

    Hi, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Ryan's e...


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    Ryan Cosgrove made my vehicle purchasing experience very smooth and painless. He was able to and willing to answer any questions or concerns that I had and was not pushy as far as selling me the car, which I really appreciate more than anything. The staff in general was very cordial and helpful from the sales manager to the General manager to the front desk staff. I will definitely be returning to Karen Radley Acura for the servicing of my vehicle and also the next time I purchase another Acura vehicle and would recommend friends and family as well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Ryan's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Kind regards, Rod Emmons - President


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  • my experience at Karen Radley vw

    the staff is professional nice i am always treated good when i visit. my car part was delayed so they gave me a loaner car. I appreciated it. Mr...

    Dealer Response

    David, we are truly glad for this overwhelming review! We are thrilled that Darryl, Omar, and Britney were able to take care of you. They are grea...


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    the staff is professional nice i am always treated good when i visit. my car part was delayed so they gave me a loaner car. I appreciated it. Mr Darryl is great. Omar and Brittney also. shuttle guys as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we are truly glad for this overwhelming review! We are thrilled that Darryl, Omar, and Britney were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that we know you deserve. Thank you and we look forward to the opportunity to service you in the future. Take care! Kind regards, Rod Emmons - General Manager


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  • Buying a Car

    Christopher Pugh was very informative about our options. I came there to look at one VW convertible but ended up buying a different one. We liv...

    Dealer Response

    Kimberly, thank you for taking the time and driving from Kennett Square, PA to see Christopher and the Karen Radley Volkswagen team. We appreciate...


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    Christopher Pugh was very informative about our options. I came there to look at one VW convertible but ended up buying a different one. We live in Kennett Square, PA and drove all the way to your dealership and we were not disappointed. I absolutely love my new VW Beetle Convertible.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kimberly, thank you for taking the time and driving from Kennett Square, PA to see Christopher and the Karen Radley Volkswagen team. We appreciate the kind and sincere comments. We will be there for you for many years to come. Enjoy your new VW Beetle Convertible. Kind regards, Rod Emmons - General Manager


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  • Alamgir

    Karen radley acura is simply the best, bob, rudy and george sand are they guys responsible for my third acura with them. I bought a 2007 A Tl, the...

    Dealer Response

    Alamgir, it was a pleasure to read about your third car-buying experience at Karen Radley Acura. Congratulations on your 2014 MDX tech! Our top p...


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    Karen radley acura is simply the best, bob, rudy and george sand are they guys responsible for my third acura with them. I bought a 2007 A Tl, then 2012 TL, now i have 2014 MDX tech. They are very professional and i am sure they will take great care of you.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Alamgir, it was a pleasure to read about your third car-buying experience at Karen Radley Acura. Congratulations on your 2014 MDX tech! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Bob, Rudy and George provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Kind regards, Rod Emmons - President


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  • Top Notch in Every Way

    Minks, Tony, and Rod were absolutely top notch -- best car buying experience ever! Honest, upfront, and reliable!!! Would recommend this dealersh...

    Dealer Response

    Bernard, Karen Radley Acura thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer ...


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    Minks, Tony, and Rod were absolutely top notch -- best car buying experience ever! Honest, upfront, and reliable!!! Would recommend this dealership to all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Bernard, Karen Radley Acura thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service, and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs, and it was a pleasure working with you. We hope you enjoy your new vehicle, and we look forward to working with you again! Don't forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Kind regards, Rod Emmons - President


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