Muller Honda of Gurnee

New 888-420-8088 Dealer Website
Used 888-659-1689 Email Dealer
Service 888-849-0330

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Reviews

Average Ratings

4.5
61 lifetime reviews. Includes reviews of Muller Honda of Gurnee from DealerRater.com
  • Buying a car can be tricky...

    Buying a used car is tricky. As long as you know what you want and how much you're willing to spend, and stick to your guns, then you'll be fine. ...


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    Buying a used car is tricky. As long as you know what you want and how much you're willing to spend, and stick to your guns, then you'll be fine. My saleswoman at Rosen, Miriam, was great to work with. Since the dealership is over an hour away, I was able to do my negotiating over the phone. Once we agreed to the price, all I did was sign and drive! Beware of the finance manager, Rick. He can be rude and pushy - especially when you don't finance through them. (My bank gave me a better rate.) Overall, I am very satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • What an amazing experience!
    March 19, 2017

    I have been a customer for years. I recently purchased a 2017 Civic with David Krochmal. He treats you like a person and not a sale! I recommend h...


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    I have been a customer for years. I recently purchased a 2017 Civic with David Krochmal. He treats you like a person and not a sale! I recommend him and Muller Honda of Gurnee to everyone I know. I'll never go anywhere else!

    Does recommend this dealer

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  • Best dealership experience
    March 1, 2017

    My salesman was Nick Reed who made my first experience with Honda one of the best that I've had with a dealership. He listened and was able to fin...


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    My salesman was Nick Reed who made my first experience with Honda one of the best that I've had with a dealership. He listened and was able to find me a car that accommodated to my needs. He was patience during the process which helped make me feel comfortable during the buying process and overall made the process smooth and fast. He made sure I was comfortable in the car before signing paperwork and allowed me to sit in the car a few times so I could feel confident I was making the right choice. He went through all the features in the car and explained them thoroughly and clear. He was very personable and you can tell he's very knowledgeable about Honda. He even followed up a day later to ask how I was doing with the car and If there was anything else he could do.

    Does recommend this dealer

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  • Best dealership experience

    My salesman was Nick Reed who made my first experience with Honda one of the best that I've had with a dealership. He listened and was able to fin...


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    My salesman was Nick Reed who made my first experience with Honda one of the best that I've had with a dealership. He listened and was able to find me a car that accommodated to my needs. He was patience during the process which helped make me feel comfortable during the buying process and overall made the process smooth and fast. He made sure I was comfortable in the car before signing paperwork and allowed me to sit in the car a few times so I could feel confident I was making the right choice. He went through all the features in the car and explained them thoroughly and clear. He was very personable and you can tell he's very knowledgeable about Honda. He even followed up a day later to ask how I was doing with the car and If there was anything else he could do.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Do not recommend
    December 27, 2016

    Unethical sales team...no response to my written complaint...took advantage even though a returning customer who had purchases two cars there prev...

    Muller Honda Of Gurnee

    We did meet and tried to explain and address your concerns. Unfortunately the request of giving you 2500- 3000 dollars worth of accessories for fr...


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    Unethical sales team...no response to my written complaint...took advantage even though a returning customer who had purchases two cars there previously. Do not recommend.

    Does not recommend this dealer
    Muller Honda Of Gurnee

    We did meet and tried to explain and address your concerns. Unfortunately the request of giving you 2500- 3000 dollars worth of accessories for free is not possible.


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  • Dave is a straight shooter
    December 20, 2016

    Dave always treats us with respect and regard. We always do our research before shopping and Dave has never tried to buffalo us into anything whic...

    Muller Honda Of Gurnee

    Andy, Thank you!!! Please if you need anything let us know. Tony


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    Dave always treats us with respect and regard. We always do our research before shopping and Dave has never tried to buffalo us into anything which is refreshing. I hate dealer add-ons and rust proofing again no issues or pressure. Once you decide on vehicle and price you should enjoy the purchase without regret or remorse and Dave makes it happen that way.

    Does recommend this dealer
    Muller Honda Of Gurnee

    Andy, Thank you!!! Please if you need anything let us know. Tony


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  • Honda Experience
    November 23, 2016

    Working with Nick Reed sales associate and Tony,manager was great! Nick was not pushy and followed up with me on my new Ridgeline order.Highly rec...


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    Working with Nick Reed sales associate and Tony,manager was great! Nick was not pushy and followed up with me on my new Ridgeline order.Highly recommend Nick Reed in helping you in the buying process! Jim Davila

    Does recommend this dealer

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  • Great Dealership and Sales Team
    November 20, 2016

    The best dealership ever. Nick Reed was extremely helpful from start to finish. Even after the sale, He has stayed in contact with my wife and m...


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    The best dealership ever. Nick Reed was extremely helpful from start to finish. Even after the sale, He has stayed in contact with my wife and me. Always helpful. Buy a car from this guy. I wished that I would have bought my car from him instead of Honda of Kenosha.

    Does recommend this dealer

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  • Friendly and fast

    Friendly and fast! great service! Went in knowing exactly what I wanted and walked out with just that.


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    Friendly and fast! great service! Went in knowing exactly what I wanted and walked out with just that.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • EXcellent service
    September 17, 2016

    Great dealership and Awesome service and I worked Ryan Hansen and he helped me to find a car !he is just the right combination of informative an...


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    Great dealership and Awesome service and I worked Ryan Hansen and he helped me to find a car !he is just the right combination of informative and he could answer any question and he has a welcoming nature and has an incredible amount of knowledge about each car.Muller Honda is in need of more sales people like Ryan Hansen!finally I was happy with this dealer and I wold be happy to recommend mullerhonda in the future and finally I got the best deal

    Does recommend this dealer

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