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Muller Honda of Gurnee

(1,156 reviews)
Visit Muller Honda of Gurnee
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (847) 850-0262 (847) 850-0262
Used (847) 505-0817 (847) 505-0817
Service (847) 961-4312 (847) 961-4312

Reviews

(1,156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Muller Honda of Gurnee from DealerRater.

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Great Honda Dealership

Friendly General Sales Manager, knowledgeable sales staff. I drive from Barrington because Motor Werks of Barrington is a ripoff. I will continue to purchase my Honda cars from Muller Honda of Gurnee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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oil and fluid change

consistent quality service and advice for a fair price I have been a customer since the dealer opened and have send several friends and neighbors to them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Everything went smooth and great. Ivan Navarro did a fantastic job helping me out with the process of getting my first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Received oil change. The service was completed quickly and the staff was courteous and helpful. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Trusted service employees

All your service people are great. Always helpful. Can trust what they are telling you that needs either fixed or maintenance schedule

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great servixe

Excellent customer service experience. Explained the details of the problem,showed the part that was damaged and the location of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer service

I forgot to schedule an appointment(oil change), so I got up early and was there 10 minutes early the technician said it was not a problem took me in I was out in half hour. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience at Muller Honda of Gurnee

Staff- our salesman Daniel Lopez was very friendly and helpful upon our first encounter. He helped us through the process of selecting the perfect car for me. Bob, his mgr. helped explain the financial possibilities and how that helped us make the decision to lease versus buy my Honda Accord Hybrid. Also finance mgr, ( sorry don't remember his name ) was very congenial and caring. The finance process wasn't drawn out affair as you see in most other dealerships. We had a timeline deadline to meet to be somewhere and they made sure that the process was smooth and as efficient as they could make it. Lisa, was an advisor and she went through all of the functions of the car so I was comfortable when driving away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Fair prices. Friendly service advisor. Prompt service. Proper recommendations for needed work. Would definitely recommend. Also replaced a blown fuse at no additional charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful Experience

It was wonderful. This was my first service since I got the new car and my first oil change was free, which I had not expected! Staff was very helpful and curtious.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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