Jack Phelan Chevrolet

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Reviews

Average Ratings

3.5
Average based on 10 reviews.
  • EXCELLENT

    Excellent access system in the company,a good selections of cars.


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    Excellent access system in the company,a good selections of cars.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great buying process and service!

    We purchased our vehicle in September of 2014. The purchase process was the best that I have ever experienced from the price negotiation, trade in...


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    We purchased our vehicle in September of 2014. The purchase process was the best that I have ever experienced from the price negotiation, trade in and paperwork to the test drive and vehicle overview. Everyone we worked with was top notch! Furthermore, each service experience we have had since the purchase has been great. The service is easy to schedule and the vehicle is repaired with quality and in a timely manner. We greatly appreciate the great service we received and continue to receive at Jack Phelan!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Don't want to talk after the sale

    Bought a new 2016 Tahoe from them on a Friday afternoon. Decided to leave the Tahoe there because I did not trade in the vehicle I went to the dea...


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    Bought a new 2016 Tahoe from them on a Friday afternoon. Decided to leave the Tahoe there because I did not trade in the vehicle I went to the dealership in. I went back later in the evening to bring the new vehicle home. Noticed a few days later that the spare tire was not there and emailed the salesman immediately. I have since called Cell and Dealership number, emailed and texted my salesman. I have called and emailed the customer relations manager and no one will respond. When buying they give you a big story of how important it is to them that you return the customer survey with all satisfactory scores and offer a $ 25 dollar gift card if you bring it to the dealership yet they wont return a telephone call. I was very pleased before this. They are quick to take your money and sell you on there customer service. I must assume since they are not responding that they took the tire for themselves. I wont be using them for the "Free" Maintenance they offer or for another vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad Experience

    When we arrived, vehicle was filthy even though we called ahead of time. Salesman couldn't answer our questions, and the sales manager acted like ...


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    When we arrived, vehicle was filthy even though we called ahead of time. Salesman couldn't answer our questions, and the sales manager acted like we were bothering him. Would not recommend this dealership based on our experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best service I have experienced, ever!

    My car purchase was a pleasant experience. I would definitely purchase again from Jack Phelan Chevrolet . Nice people!!


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    My car purchase was a pleasant experience. I would definitely purchase again from Jack Phelan Chevrolet . Nice people!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • new car buyer

    very helpful and straight forward people working for jack phalen


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    very helpful and straight forward people working for jack phalen

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Very friendly people

    I recently bought a new vehicle about a week and a half ago and I have to say, buying a car never went so smoothly as it did when I bought my car ...


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    I recently bought a new vehicle about a week and a half ago and I have to say, buying a car never went so smoothly as it did when I bought my car from Jack Phelan Chevy. My salesman was Gene Duff and we was awesome! It was the quickest sale! He had the guys even clean my car twice for me just to make sure it was clean because I have a daughter. There was a little knick on passenger side door and he had that fixed as well for me, with no problem. All the workers were very friendly and the place and washroom was very clean. That's what I look for, being a mom. I highly recommend this dealer and the salesman Gene Duff if you're interested in getting a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service and management

    Our car Salesmen Joe Zubek was great. Easy going and made us laugh. No one ever laughs at the dealer!! Great overall experience!! Management was q...


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    Our car Salesmen Joe Zubek was great. Easy going and made us laugh. No one ever laughs at the dealer!! Great overall experience!! Management was quick and efficient! Great group of guys. They work well together.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • WENT FOR TEST DRIVE BUT.....

    THEY CALLED ME TO SCHEDULE A TEST DRIVE.AND WE DID SO.I WENT TO THE DEALERSHIP THE NEXT DAY JUST TO FIND OUT THAT THE CAR WASN'T THERE.IT WAS A FU...


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    THEY CALLED ME TO SCHEDULE A TEST DRIVE.AND WE DID SO.I WENT TO THE DEALERSHIP THE NEXT DAY JUST TO FIND OUT THAT THE CAR WASN'T THERE.IT WAS A FUNNY REASON.THEY TOLD ME THAT THE OWNER OF THE DEALERSHIP CAME IN THE MORNING AND TOOK IT FOR 4 DAY RUN.THAT SUCKS .THEY LOST A CUSTOMER WITH 10 GRAND CASH FOR DOWN PAYMENT.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2008AVEO

    DONT BUY FROM THESE GUYS .AFTER DRIVING A HOUR TO GET THIS CAR UPON ARRIVAL THEY TELL ME ITS GONE .NOT AN HOUR BEFORE THAT THEY SAID IT WAS THERE ...


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    DONT BUY FROM THESE GUYS .AFTER DRIVING A HOUR TO GET THIS CAR UPON ARRIVAL THEY TELL ME ITS GONE .NOT AN HOUR BEFORE THAT THEY SAID IT WAS THERE .BAD NEWS DEALER.NOT GREAT PEOPLE TO DEAL WITH

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    9 people out of 11 found this review helpful. Did you?

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