Reviews
Tyler G made the whole process quick and easy. He was always responsive and ready to answer any questions before, during, and after the sale. Great experience all the way around. Highly recommend!
Tyler G made the whole process quick and easy. He was always responsive and ready to answer any questions before, during, and after the sale. Great experience all the way around. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Allen! I’m thrilled to hear that Tyler made your experience at James Wood Chevrolet Buick GMC Decatur quick and easy. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Service was good, got it done quickly, and even ran it through the car wash for me. They take care of me most of the time and have only had one issue the whole time I have used them.
Service was good, got it done quickly, and even ran it through the car wash for me. They take care of me most of the time and have only had one issue the whole time I have used them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I’m thrilled to hear that you had a positive experience with our service team at James Wood Chevrolet Buick GMC Decatur. We always strive to take great care of our customers, and it's wonderful to know that you feel valued. We look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Second new vehicle I’ve bought from Billy in the last year! Researched 5 dealers was very pleased with Billy and James woods !
Second new vehicle I’ve bought from Billy in the last year! Researched 5 dealers was very pleased with Billy and James woods !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that you chose Billy and James Wood Chevrolet Buick GMC Decatur for your second new vehicle purchase. Your satisfaction means a lot to us, and I appreciate you taking the time to share your positive experience. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
The fleet dept, did a wonderful job from start to finish. Responsive and informative, top notch customer service. Government deals can be complicated they handled it like pros. I actually look forward to doing business with them again when the time comes.
The fleet dept, did a wonderful job from start to finish. Responsive and informative, top notch customer service. Government deals can be complicated they handled it like pros. I actually look forward to doing business with them again when the time comes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Joshua! I am thrilled to hear that you had a wonderful experience with the fleet department at James Wood Chevrolet Buick GMC Decatur. We strive to provide top-notch customer service, especially with the complexities of government deals. We look forward to working with you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Clay Estes did a great job and I will come back to him for my next vehicle.
Clay Estes did a great job and I will come back to him for my next vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Danny! I’m thrilled to hear that Clay did a great job for you at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with your next vehicle purchase. See you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Krystal was a superb service representative. She makes sure satisfied with the work that’s been done.
Krystal was a superb service representative. She makes sure satisfied with the work that’s been done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that Krystal provided you with superb service at James Wood Chevrolet Buick GMC Decatur. We strive to ensure every customer is satisfied, and it’s great to know that Krystal made a positive impact on your experience. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
The sales team was very helpful and understanding. They went over and above to make sure I was happy with my purchase. Cathy is the absolute best! Always answers my calls or responds promptly. Highly recommend!!!
The sales team was very helpful and understanding. They went over and above to make sure I was happy with my purchase. Cathy is the absolute best! Always answers my calls or responds promptly. Highly recommend!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m thrilled to hear that we were able to assist you effectively and make your purchase experience a positive one. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Rocco was efficient, knowledgeable, and easy to communicate with. I left feeling taken care of and will buy from him again!
Rocco was efficient, knowledgeable, and easy to communicate with. I left feeling taken care of and will buy from him again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Stephanie! I'm thrilled to hear that Rocco provided you with efficient and knowledgeable service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Every member is full of joy and excitement when doing there best to find your vehicle, everyone treats you with respect and as one of the James woods family.
Every member is full of joy and excitement when doing there best to find your vehicle, everyone treats you with respect and as one of the James woods family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review, Jimmy! I am thrilled to hear that you felt the joy and excitement from our team during your vehicle search. We strive to make everyone feel like part of the James Wood Chevrolet Buick GMC Decatur family. Your kind words are appreciated, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Love this place will buy my next truck from here ! Krystal was great to work with
Love this place will buy my next truck from here ! Krystal was great to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm happy to hear that you had a great experience with Krystal at James Wood Chevrolet Buick GMC Decatur. We look forward to helping you with your next truck purchase! Please don't hesitate to reach out if you have any questions in the meantime. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com