Robinson Toyota

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 12, 2018

    Purchased a certified Camry and couldn't be happier. Great service, and a fair deal for my trade in. The Toyota Camry is a great vehicle! Will definitely... buy from Robinson again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for visiting us today we appreciate your business. We look forward to seeing you at your next visit.

  • 5.0 out of 5
    July 17, 2018

    I am out of state visiting Jackson TN for a family medical emergency. My 2017 Tacoma needed the 10k service. I spoke with Judy in service who was extremely... helpful and friendly. she made my appointment met me when I got there and my truck was serviced in quick time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for visiting Robinson Toyota. We hope your family is doing better and hope you visit us again soon.

  • 5.0 out of 5
    April 3, 2018

    Extraordinary customer service and quick service time. Explained report run on car each area and gave us a great check up. Enjoyed my visit Coffee & donuts... was great

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for visiting Robinson Toyota. We will have more Donuts and fresh coffee waiting for you when you come back for your next service.

  • 1.0 out of 5
    February 13, 2018

    Never again. Leather seats that get stained by dye in blue jeans. Wow. Answer is to sit on a towel or not wear jeans. Back to a Honda as soon as I... can. Dealership is great. Product is poor.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    We do understand your concern. We have invested in a produced that can protect your seats so that this does not reoccur. Have a great day.

  • 5.0 out of 5
    August 16, 2017

    The online sales rep responded promptly and was very helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 27, 2013

    Buying a car has never been a very good experience, but Robinson Toyota came as close as a dealer could , in my experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 12, 2013

    Everyone was so friendly and helpful. We worked with Mike and he was great. We never felt pressured, the entire staff was very accommodating. Loved doing... business with Robinson Toyota!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 5, 2013

    Horrible service--- rude personnel. They were not very friendly, gave me a horrible trade value for my car and an interest rate that was not what it should... be

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Valued Customer, I am truly sorry for your experience but I want to assure you that you are an extremely valuable customer to Robinson Toyota. Yo...ur satisfaction is of upmost importance. I would like to personally help you, if you will allow me to. My name is Mike Steinbach and I am the Internet Sales Manager here at Robinson Toyota. You can reach me by email at mikesteinbach@robinsontoyota.com or please fell free to call me directly at 731-217-6361 anytime. I look forward to hearing from you! Thank you! Mike Steinbach / Internet Sales Manager