Robinson Toyota

3.7 out of 5 (3.7) 6 reviews

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Average Rating

3.7 out of 53.7
6 lifetime reviews.
this dealer
4.0 out of 5
Customer Service
1.0 out of 5
Quality of Repair
4.7 out of 5
Overall Facilities
4.5 out of 5
Buying Process
Not Applicable
Friendliness
Not Applicable
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Reviews

  • 5.0 out of 5
    April 3, 2018

    Extraordinary customer service and quick service time. Explained report run on car each area and gave us a great check up. Enjoyed my visit Coffee & d...onuts was great

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    February 13, 2018

    Never again. Leather seats that get stained by dye in blue jeans. Wow. Answer is to sit on a towel or not wear jeans. Back to a Honda as soon as I... can. Dealership is great. Product is poor.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    August 16, 2017

    The online sales rep responded promptly and was very helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    November 27, 2013

    Buying a car has never been a very good experience, but Robinson Toyota came as close as a dealer could , in my experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    September 12, 2013

    Everyone was so friendly and helpful. We worked with Mike and he was great. We never felt pressured, the entire staff was very accommodating. Loved do...ing business with Robinson Toyota!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    August 5, 2013

    Horrible service--- rude personnel. They were not very friendly, gave me a horrible trade value for my car and an interest rate that was not what it s...hould be

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Valued Customer, I am truly sorry for your experience but I want to assure you that you are an extremely valuable customer to Robinson Toyota. Yo...ur satisfaction is of upmost importance. I would like to personally help you, if you will allow me to. My name is Mike Steinbach and I am the Internet Sales Manager here at Robinson Toyota. You can reach me by email at mikesteinbach@robinsontoyota.com or please fell free to call me directly at 731-217-6361 anytime. I look forward to hearing from you! Thank you! Mike Steinbach / Internet Sales Manager


Robinson Toyota
1453 Vann Dr Jackson, TN 38305
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