Mercedes-Benz of Melbourne

New 888-609-7634 Dealer Website
Used 888-516-5290 Email Dealer
Service 888-250-2894

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Reviews

Average Ratings

4.8
Average based on 68 reviews.
  • Best dealership we have ever had experience with.

    From manager, Chris to salesman Josh B to service John and Roberto to Helen and Tina in the hospitality room, we are treated warmly and with respe...

    Dealer Response

    Joe and Rosemary, thank you so much for sharing your experience. I will be sure to share it with the team.


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    From manager, Chris to salesman Josh B to service John and Roberto to Helen and Tina in the hospitality room, we are treated warmly and with respect each and every time we go to Mercedez. Our experience has convinced us to shop at this location whenever we are in the market for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Joe and Rosemary, thank you so much for sharing your experience. I will be sure to share it with the team.


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  • Got GLA250 !

    The whole buying process with Josh Boudreau was smooth..

    Dealer Response

    Hi Jashwanth - Thanks for sharing your experience. We appreciate your business and look forward to seeing you again in the future!


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    The whole buying process with Josh Boudreau was smooth..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jashwanth - Thanks for sharing your experience. We appreciate your business and look forward to seeing you again in the future!


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  • Overall great experience every time!

    Great service, response time and facilities are spectacular!


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    Great service, response time and facilities are spectacular!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Overall great experience every time!

    Great service, response time and facilities are spectacular!

    Dealer Response

    Hi Stephanie - Thank you for the five-star rating! We appreciate your business and hope to see you again soon!


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    Great service, response time and facilities are spectacular!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Stephanie - Thank you for the five-star rating! We appreciate your business and hope to see you again soon!


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  • Excellent Service

    John and the rest of the team provided excellent service on my SLK300

    Dealer Response

    Hi there - We are glad you had a five-star experience with us! You can always count on us when you need dependable service. We appreciate your bus...


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    John and the rest of the team provided excellent service on my SLK300

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there - We are glad you had a five-star experience with us! You can always count on us when you need dependable service. We appreciate your business and hope to see you again soon!


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  • Owner

    Outstanding customer service. Friendly and easy to work with customer service representative.

    Dealer Response

    Thank you for the kind words, Derek! We really appreciate you taking the time to leave this review, and we are so pleased that you had a great exp...


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    Outstanding customer service. Friendly and easy to work with customer service representative.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words, Derek! We really appreciate you taking the time to leave this review, and we are so pleased that you had a great experience!


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  • Service Department support by Michael Lawson

    Michael Lawson provided excellent support to our GLC300. The repairs he led provided results that met all our expectations. He kept us informed ...

    Dealer Response

    Thank you, Oscar, for taking the time to write this review. We are so pleased that Michael was able to assist you with everything you needed. Our ...


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    Michael Lawson provided excellent support to our GLC300. The repairs he led provided results that met all our expectations. He kept us informed as he had to overcome several logistical challenges in obtaining the parts and the quality of the repairs was excellent. A job well done.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Oscar, for taking the time to write this review. We are so pleased that Michael was able to assist you with everything you needed. Our top priority is customer satisfaction, so it is great to hear that we lived up to your expectations.


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  • Juan Hdez - SERVAIR

    No matter distance from Celebrattion, FL. they make you feel like family during the purchase process. Great service...!

    Dealer Response

    Hi Juan -- Thanks for taking the time to leave us a review. We strive to make our customers feel comfortable and give them the best service possib...


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    No matter distance from Celebrattion, FL. they make you feel like family during the purchase process. Great service...!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Juan -- Thanks for taking the time to leave us a review. We strive to make our customers feel comfortable and give them the best service possible while at Mercedes-Benz of Melbourne. We appreciate your business and we hope to work with you again in the future.


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  • Satisfied customer

    We put in inquiry online and the next day, we already got a call from Mercedes Melbourne and that they found us the car we wished for. They matche...

    Dealer Response

    Hi there -- Thanks for taking the time to write a review. We are thrilled to hear you had a fantastic experience with Courtney. She works hard to ...


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    We put in inquiry online and the next day, we already got a call from Mercedes Melbourne and that they found us the car we wished for. They matched us with an expert salesman, Courtney, one who made us comfortable with being there (first timers at MB) and made the whole buying process flawless and easy. It's one we did not find in regular dealers. The whole experience was just the best ever not to mention we got the best car and the best deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there -- Thanks for taking the time to write a review. We are thrilled to hear you had a fantastic experience with Courtney. She works hard to give all our customers great customer service and she will be delighted to hear your compliments. Congratulations on your new car! We appreciate your business and we hope to work with you again in the future.


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  • Another excellent transaction - Thank you!

    On January 8, 2016, I wrote a review regarding my first time dealing with Mercedes Benz of Melbourne. At that time everything and everyone was out...

    Dealer Response

    Hi JG -- Thanks for taking the time to write a review. We are so happy to hear you had a great experience with our team. They work hard to ensure ...


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    On January 8, 2016, I wrote a review regarding my first time dealing with Mercedes Benz of Melbourne. At that time everything and everyone was outstanding during the entire process. On July 7, 2016, I was back at the dealership to lease the all new E300. I again had another excellent experience from my first pleasant greeting from Rita, the receptionist who is extremely friendly and professional, to my meetings with Sales Specialists Karl Logan and Randy Weber, Sales Manager Chris Ferrell, Pre-Owned Director Charles Kleinschnitz, Business Manager Simon Irinarren and Customer Relations Manager Cheryl Swist. Each of them played a part in making this another excellent process. Having leased and purchased many vehicles over the years I can honestly say that this dealership is not only physically one of the most professional/cleanest I've been in along with having a great selection, the entire staff is without a doubt the most sincere, knowledgeable and professional I've ever had the pleasure to deal with. I recommend Mercedes Benz of Melbourne with the utmost confidence.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi JG -- Thanks for taking the time to write a review. We are so happy to hear you had a great experience with our team. They work hard to ensure everyone receives great service and has an enjoyable car buying process. We appreciate your business and we look forward to working with you again in the future.


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