Reviews
Best dealership I've ever been to!
They have easy online appointments. They have a beautiful lounge area for you to wait, if you chose not to leave. They often offer a voucher for breakfast or lunch. Very accommodating. One time John ran around looking for a cord so I could charge my phone. (Above and beyond excellent customer service). I'm very impressed with all of the luxury they have while you wait. They make you very comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lynn, we're glad you enjoyed your visit so much. We always strive to provide five-star service. Thank you for choosing us.
Great Service as Always
Been a customer of MB Melbourne since 2011 and I am now on my 3rd S Class sedan. They have always been a top notch dealer and our service rep Adam Pinson is the BEST!!!! I highly recommend this dealer and especially Adam for your service needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Don, thanks for sticking with us all these years. We appreciate your business and are looking forward to your next visit!
Outstanding service, knowledge, great people
This is an outstanding dealership. People were knowledgeable, service oriented, great pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elizabeth,thank you for the kind words! I am glad to hear you enjoyed your visit. Accommodating service is what we aim to provide. We look forward to seeing you again in the future.
Great experience , great sales personnel, Thanks
Thank you for your great service.. Alicia Martin is the best. Thank you Mercedes Benz
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi George, we are happy to hear you had a great experience with Alicia. You were in great hands with her and she will be thrilled to hear your compliments. We appreciate your business and look forward to working with you again in the future!
Exceeded expectations!
Fantastic service, they have my business for life!!! The facility is clean and inviting. I wouldn't look anywhere else as you will be setting yourself up to be let down!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charles.Thank you for the kind words! I am glad to hear you enjoyed your visit. We look forward to seeing you again in the future!
car serviced well
People are friendly and competent. Nice waiting facility. It did take too long for what they did.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roland. Thank you for taking the time to post a review of our service department! Glad to hear the visit went well. Thank you for your business!
Looking for a Mercedes Certified Preowned vehicle
Our Salesman Randy Weber is the absolute best we've ever encountered. This is the third vehicle we've purchased from Randy at Mercedes Benz of Melbourne. This is the top dealership bar none. Business Finance Manager Michael was awesome. Both Randy and Michael made this an extremely positive experience. We cannot say enough good things about them. Excellent, excellent, excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph Infantino MD
Awsome dealership from buying to the servicing of my car has been great. The service manager was great in explaining what was to be done to the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience!
Great experience. Contacted the dealer online and was treated appropriately. They contacted the dealer that had the car I was interested in within the state and transferred the car to the local Mercedes dealer so I wouldn't have to travel. All paper work was completed prior to me arriving, which turned out great. Definitely would recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bartell
Alicia M. Is an excellent sales person. This dealer is lucky to have her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase