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Reviews

Average Ratings

4.1
Average based on 62 reviews
  • Great Experience

    I came with a Truecar.com price from another dealership. Sarah Byrd matched it and set me up with an awesome salesperson named Randy. Sarah and Ra...

    Dealer Response

    Hi Cathy! Thank you so much for taking the time to leave us this positive feedback. We are happy to hear that our team worked together to help pro...


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    I came with a Truecar.com price from another dealership. Sarah Byrd matched it and set me up with an awesome salesperson named Randy. Sarah and Randy helped make the experience a great one. I was impressed with how much they wanted to make my purchase a perfect one. Having worked in a dealership before, not all salespeople care whether you come back or recommend their place of business. Sarah and Randy definitely did make it worth my while to come there and want to recommend them to anyone purchasing a Ford. I absolutely love my new Escape

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Cathy! Thank you so much for taking the time to leave us this positive feedback. We are happy to hear that our team worked together to help provide you with the vehicle you wanted at a price that worked for you. Enjoy your new Ford Escape!


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  • Edge sel

    The sales team I worked with made my deal happen. They worked very hard and worked very well together to ensure I received the best possible deal....


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    The sales team I worked with made my deal happen. They worked very hard and worked very well together to ensure I received the best possible deal. I traded company in a 2016 explorer for a 2016 Edge, which was exactly what I antec

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Luis Mejia made the deal happen

    My wife and I knew we wanted a 2016 Ford Flex SE when we met Luis. I had been hounded by other dealers from all over the metro area, but Lindsay F...


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    My wife and I knew we wanted a 2016 Ford Flex SE when we met Luis. I had been hounded by other dealers from all over the metro area, but Lindsay Ford and especially Luis worked his magic for my wife and I. We got the deal that worked for our budget. We were there for approximately six hours and Luis remained very patient with us as we came at him with a counter offer one after another. It was the night of the huge rain storm in Ellicott City and he knew we needed to go pick up our kids, so after we finished the deal he said for us to comeback and he would help us setup the features. We came back on Tuesday evening and he hopped right in the driver's seat and showed us how to setup Bluetooth and how to setup our phones. Luis and his team did an amazing job. He truly knew his stuff about the Ford Flex and was very eager to help. I will definitely refer my colleagues and friends who are looking for a car to call Luis before reaching out to anyone else.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • They don't return phone calls to previous customer

    I have been leaving messages for someone in the finance department. No return call once. I got another name and have called and left three message...


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    I have been leaving messages for someone in the finance department. No return call once. I got another name and have called and left three messages with this lady . No return calls. I guess because they owe me money I dont matter. Tdg

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • Simply the BEST!

    The best Ford dealership ever! I live in Fairfax, VA, I went around all Ford dealerships in Fairfax and Chantilly, but this dealership, although i...


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    The best Ford dealership ever! I live in Fairfax, VA, I went around all Ford dealerships in Fairfax and Chantilly, but this dealership, although in MD and located like 25 miles from I live, it was the best in terms on customer cares and the stuff they offered, the most important is the payment rates and prices, they were the best, they beat all other dealerships. Sarah Byrd and Luis Mejia are the best! You will receive the best deals, offers and rates from Sarah, Luis will make everything possible for you and the best recommendations, along with friendly attitude and environment, you will feel happy.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience

    I recently purchased a 2016 Explorer at Lindsay Ford in Wheaton and the process could not have been easier. The salesman I dealt with, Tom LaGrave...


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    I recently purchased a 2016 Explorer at Lindsay Ford in Wheaton and the process could not have been easier. The salesman I dealt with, Tom LaGrave, was very personable and extremely helpful in determining what model/options to consider for the vehicle that suited us best based on our criteria. They were transparent and fair regarding the purchase price and provided an extremely thorough "tour" of how to operate the vehicle and its many features after purchase. I would highly recommend Lindsay Ford to anyone who is in the market for a vehicle!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Excellent Dealership

    I had a great experience in leasing a new car from Lindsay Ford. This was my first purchase of a new car in over 25 years, Sarah was a great help,...


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    I had a great experience in leasing a new car from Lindsay Ford. This was my first purchase of a new car in over 25 years, Sarah was a great help, she was able to get my loan with a great interest rate long with keeping my payments in the range I wanted.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • OUTSTANDING SERVICE

    I love Lindsay Ford. Once again they have gone above and beyond for me. I bought my car from them 10 months ago. I just recently changed jobs wher...


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    I love Lindsay Ford. Once again they have gone above and beyond for me. I bought my car from them 10 months ago. I just recently changed jobs where i know longer needed that big of a car. Sarah along with two amazing sales people Luis and John really helped me get this deal done. They made the experience 5 stars once again and I would recommend them to anyone

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Horrible Experience

    This is the worst car buying experience I have ever had. From purchasing a brand new 2015 truck with scratches that were caused by the dealership ...


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    This is the worst car buying experience I have ever had. From purchasing a brand new 2015 truck with scratches that were caused by the dealership while cleaning it, down to not knowing where to send my payments. It's been almost 2 months since we made the purchase and we still haven't received any information on where to send in our payments. We have made numerous calls to Leon and Sarah and to date, still no response from either. Shall we assume that they are giving us the vehicle for free? I can't seem to figure out how they received a good rating. This is just a brief message, but WE WILL be writing a full review and posting it everywhere we can. BUYER BE WARE!!!! To Lindsey Ford, before you respond to this email and tell me to contact someone, read my message first. We have been trying to contact someone for weeks and no one seems to have the time to call us back. Our next step will be to show up in-person. If you don't want us to do this, then I suggest you contact us.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • Great Service

    I was driven from my home to the dealership to purchase the vehicle that I am driving now due to my lack of transport to the dealership. That is d...


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    I was driven from my home to the dealership to purchase the vehicle that I am driving now due to my lack of transport to the dealership. That is dedicated service.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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