Fayetteville Automall

Reviews

3.7 out of 5 3.7
88 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    October 30, 2018

    Financing and sales consultant very helpful. Knowledgeable of their job, greatly explanation of the car process. Selling nowhere near problems, visits... exceeding highly. Much appreciated

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2018

    The friendliness and professionalism displayed by the service advisor in explaining the 40k service and informing me about the recall pertaining to spark... plugs. She kept me updated throughout the whole process.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 30, 2014

    We bought an outback from justin! It was the best experience! They special ordered a car for us! Thank you Jp and leith for your great customer service,... we are loving our car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    January 8, 2017

    Not only did they play with numbers, the sales desk tried to act dumb when I quoted them the price they had online. I sent a friend there to buy a car.... Luckily it wasn't my money I would have left. They then gave the price online and lowered the trade in value. Smh I have been buying cars to long. I like numbers to numbers. Always ask for ACV on your trade. It eliminates all games

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    November 2, 2016

    Purchase in October call because I didn't receive my tags I was told I need to turn car in. I have gave them all info said they tried to reach me want... me to turn in asap very Rudd when I talked to someone

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    June 30, 2016

    I just bought a Kia Soul in May 2016 after I just renewed the tags on my old one. They told me they would transfer my plated to my new Kia. 6 weeks later... and they still have not transferred my plates. Debbie from Kia called me and said that now the DMW wants to see a FS-1 form. After I question why this has not been done earlier, she asks "or do you just want new plates"? I said sure, thinking that was the easier route to go. I wasn't aware that I immediately have to pay the taxes on my KIA. Even the lady I spoke to at the DMV says that Leigh KIA messed up on this one but Kia is not willing to work with me on this one. The purchasing experience wasn't too bad. The sales person (Brook) did a good job. The Kia Soul was dirty when I drove off the lot and they offered me to come back for detailing. I did go back a week later, waited almost 2 hours and it really wasn't cleaned that well. Also, no wiper fluid in the car. Maybe I'm just expecting too much when I purchase a vehicle from a dealer ship?

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2016

    Volvo manager and sales personnel were helpful and courteous. Excellent help on ordering and pricing, including Volvo loyalty incentives for repeat customers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2015

    Since moving to the sandhills, 8 years ago, I have been getting my Volvos serviced at Leith Volvo. I was very satisfied at my first visit to the dealer... and did not see much room for improvement. My error--they have constantly improved the facilities and personnel. The service advisers are just that, advisers. They take the time to discuss the car's needs and offer options. Even the service manager checks with the owner during time in waiting room. By the way, the new facilities are excellent. I recently replaced the tires on my XC 60. Based on the advice from the parts department, I purchased tires that have improved the ride and handling of my vehicle. The pricing was better than 3 other sources.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2015

    Leith automall is one of best places to get a car or truck. and I would like to tell Cheryl Lindsey she is the best car sales person that I have ever met... and if you are going to buy a car talk to her she will not lead you wrong

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2015

    This was our third time dealing with Leith Kia of Fayetteville N.C. Our salesman was Larry Rodgers. He was extremely friendly and nice. He made our buying... experience very smooth. Everyone we dealt with from Larry thru finance was very pleasant and helpful. Thank you

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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