Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
601 lifetime reviews.
  • Dealership you can Trust!

    "This dealership truly makes car buying so easy! The service level here is extraordinary, they NEVER pressure and they truly do treat you like fam...

    Dealer Response

    Shane, thank you so much for the kind words about your visit to our store. What you said is truly our goal with every person that visits. As soo...


    Show Full Review

    "This dealership truly makes car buying so easy! The service level here is extraordinary, they NEVER pressure and they truly do treat you like family (this is their motto and it really rings true)! They care more about people than they do about making money & it shows throughout their entire staff. I was actually recommended to buy here by my best friend after he bought his car here and had an amazing experience. I have now also become a raving fan of this dealership myself and will undoubtedly purchase all of my future cars from here hands down! They treated me MORE than fair and gave me even MORE than what I asked for without any hesitation whatsoever. Honestly, I have never ever been treated this good at a dealership! I felt zero pressure buying from them & that was SO refreshing! I can't say enough good about this place...the owners & all of their employees operate at such a higher standard here! They are also Christian and conduct their business as such. They are not open on Sundays in honor of their faith. In other words they care more about their character, reputation, and people than they do about staying open 7 days a week just to make money. I have a deep respect for businesses like this! You blew me away Milton Martin Toyota and I will refer everyone I know believe me & thanks again!!"

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Shane, thank you so much for the kind words about your visit to our store. What you said is truly our goal with every person that visits. As soon as someone comes in we want them to feel relaxed and that they are able to buy a car on their terms and that we are just here as a resource along the way. We much appreciate the referrals to your friends and family. We want as many people as possible to know that car buying can be and should be an enjoyable experience. Thank you for choosing us and for being a raving fan! We love our customers...you are why we do what we do!


    Hide Full Review
  • Very disappointed in Milton Martin Toyota

    I went in to purchase a 2017 Tundra, and we quickly came to an agreement...no problem. I was called a few days later, and told the truck ( which w...

    Dealer Response

    Thank you for your review. The vehicle you were interested in has been discontinued from production by Toyota. At the time of your inquiry there...


    Show Full Review

    I went in to purchase a 2017 Tundra, and we quickly came to an agreement...no problem. I was called a few days later, and told the truck ( which was at another dealer) could not be sold, due to a recall. I asked how long, and was told 2-3 weeks, tops. I waited over 2 months, and got a call telling me that the truck had been sold, and that they could not get me a truck in the style I wanted. In all, I waited over 3 months for this information. I am very disappointed with this dealer. It's not that way I'd do business.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. The vehicle you were interested in has been discontinued from production by Toyota. At the time of your inquiry there were only 3 remaining in all of Southeast Toyota-GA and the surrounding states. We requested the vehicle on trade from another dealer and did our best to get the vehicle for you. Our manager said he informed of the situation at the time of the recall/stop sale and offered to give your deposit back several times fearing that we would have difficulties securing the vehicle for you. We do apologize for the inconvenience but hope you understand we were not able to control the other dealer who had the vehicle in stock and did our best to obtain it for you.


    Hide Full Review
  • Tire Mounting

    I arrived at Milton Martin Toyota at 1:10pm on Wednesday 3/29. The service lane was 100% empty when I arrived. I had my 9 week old puppy with me, ...

    Dealer Response

    JC, I have spoken with our service manager and understand he has already spoken with you regarding your issues. Please let us know if you need an...


    Show Full Review

    I arrived at Milton Martin Toyota at 1:10pm on Wednesday 3/29. The service lane was 100% empty when I arrived. I had my 9 week old puppy with me, and got a quoted time as to when they would have my truck taken in to have my tires mounted. They told me 1:40. The truck did not enter the shop until 2:30, and it still took them an additional 2 hours to mount 4 tires. I had previously asked for my old tires to be returned to me, and upon delivery of my truck at 4:41pm, they weren't there, and I had to ask for the tech to return to the shop to get them. Not only had I been there for 3:45 minutes before I got my truck back, I was late to work, one of my old tires is torn and damaged on the inner lip, all 4 of my rims are painted and now scratched pretty badly, all of my valve stem caps were disposed of and no longer on my truck, and the old tires were also left with large globs of grease on them. In the 2:15 in the shop, they couldn't even mount my new tires with the white letters placed evenly. That's just attention to detail. Needless to say, I had a horrible experience. The only positive feedback I can give was the hospitality offered by the Quick Lane girls, Carla in particular. They kept me and my puppy company while we waited.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    JC, I have spoken with our service manager and understand he has already spoken with you regarding your issues. Please let us know if you need anything further.


    Hide Full Review
  • Tire Mounting

    I arrived at Milton Martin Toyota at 1:10pm on Wednesday 3/29. The service lane was 100% empty when I arrived. I had my 9 week old puppy with me, ...

    Dealer Response

    JC, I have spoken with our service manager and understand he has already spoken with you regarding your issues. Please let us know if you need any...


    Show Full Review

    I arrived at Milton Martin Toyota at 1:10pm on Wednesday 3/29. The service lane was 100% empty when I arrived. I had my 9 week old puppy with me, and got a quoted time as to when they would have my truck taken in to have my tires mounted. They told me 1:40. The truck did not enter the shop until 2:30, and it still took them an additional 2 hours to mount 4 tires. I had previously asked for my old tires to be returned to me, and upon delivery of my truck at 4:41pm, they weren't there, and I had to ask for the tech to return to the shop to get them. Not only had I been there for 3:45 minutes before I got my truck back, I was late to work, one of my old tires is torn and damaged on the inner lip, all 4 of my rims are painted and now scratched pretty badly, all of my valve stem caps were disposed of and no longer on my truck, and the old tires were also left with large globs of grease on them. In the 2:15 in the shop, they couldn't even mount my new tires with the white letters placed evenly. That's just attention to detail. Needless to say, I had a horrible experience. The only positive feedback I can give was the hospitality offered by the Quick Lane girls, Carla in particular. They kept me and my puppy company while we waited.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    JC, I have spoken with our service manager and understand he has already spoken with you regarding your issues. Please let us know if you need anything further.


    Hide Full Review
  • Female, grandmother

    I had excellent service from the time I stepped through the door. The sales associate, Don S., was so kind and helpful, answered all of my questio...

    Dealer Response

    Martha, We are glad to know you had an exceptional visit with our sales department! Don Sims truly is a blessing to Milton Martin Toyota and we ar...


    Show Full Review

    I had excellent service from the time I stepped through the door. The sales associate, Don S., was so kind and helpful, answered all of my questions and let me make the decision. I was also greeted by Brian P., very kind and friendly. I purchased a Camry and I have fallen in love with it. This is my 3rd Camry and all were purchased at Milton Martin Toyota. Thank you MMT. Martha Leo

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martha, We are glad to know you had an exceptional visit with our sales department! Don Sims truly is a blessing to Milton Martin Toyota and we are glad to know he served you well! Thank you for remaining faithful to us! We appreciate you.


    Hide Full Review
  • Great experience!

    Edgar and Brian were very helpful and friendly; didn't pressure me; and worked for my best possible deal. Selection was great and they had a veh...

    Dealer Response

    Thank you for taking the time to share your experience with us! Edgar and Brian are blessings to our team here and we are glad to know they served...


    Show Full Review

    Edgar and Brian were very helpful and friendly; didn't pressure me; and worked for my best possible deal. Selection was great and they had a vehicle that I'd been searching for, but had trouble finding at the Atl dealerships. The care displayed to me and the time dedicated to making me feel comfortable in the vehicle were very much appreciated! I will be back the next time I am looking for a car!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience with us! Edgar and Brian are blessings to our team here and we are glad to know they served you well. Thank you for choosing Milton Martin Toyota!


    Hide Full Review
  • Awesome car buying experience

    I had such a great experience at Milton Martin Toyota. The dealership is very clean, open, and inviting. Chad Rogers, my salesman, was awesome and...

    Dealer Response

    Thank you for telling us about your experience with us! We hope to continue to serve you well for many, many years to come. We value you!


    Show Full Review

    I had such a great experience at Milton Martin Toyota. The dealership is very clean, open, and inviting. Chad Rogers, my salesman, was awesome and persistent at getting me the best deal. I felt like he was looking out for my best interest. I am so excited to now be a proud owner of a Toyota 4Runner!!! I would highly recommend you shop there first. You won't regret it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for telling us about your experience with us! We hope to continue to serve you well for many, many years to come. We value you!


    Hide Full Review
  • Prius lover

    I live in middle Tennessee and could not find a 2015 Prius with low mileage. Milton Martin Toyota in Gainesville, GA. had one. I tried to put ea...

    Dealer Response

    Thank you for taking the time to share your car buying experience with us. Matt is a blessing to our team here at Milton Martin Toyota and we are ...


    Show Full Review

    I live in middle Tennessee and could not find a 2015 Prius with low mileage. Milton Martin Toyota in Gainesville, GA. had one. I tried to put earnest money down to hold the car but the dealership would not hold the car. I worked with Matt Snyder (salesman) at the dealership and he said he would do everything he could to hold the car for me. I called him nearly everyday for over a week to see if the car was still available for purchase. He was extremely polite and courteous even though I couldn't get to the dealership for over a week. In the end I was able to buy the car from Milton Martin and my buying experience was excellent from the time I walked onto the showroom floor until I drove away in my 2015 Prius.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your car buying experience with us. Matt is a blessing to our team here at Milton Martin Toyota and we are glad to know that he served you well. We are thankful that distance did not keep you away, Thank you for choosing us!


    Hide Full Review
  • terrific!

    Went to Milton Martinknowing that if we were to be able to buy this was the place. They did not disappoint. They went over and above! The faciliti...

    Dealer Response

    Thank you for taking the time to share your visit with us! We are glad to know that you were served well. It is our goal to make our customers fee...


    Show Full Review

    Went to Milton Martinknowing that if we were to be able to buy this was the place. They did not disappoint. They went over and above! The facilities were great. The people involved in the sale were very respectful and professional. This my second personal experience with MM...Will be back. Highly recommend this dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your visit with us! We are glad to know that you were served well. It is our goal to make our customers feel relaxed and as part of the family! Thank you for choosing Milton Martin Toyota. We hope to continue to serve you well for many years to come!


    Hide Full Review
  • Happy Camper

    Great place to do business. I'm a happy camper,everything went smooth with no hiccups.

    Dealer Response

    Lee, We are glad to know you had a great visit with us! Thank you for choosing Milton Martin Toyota. Let us know if you need anything. We hope to ...


    Show Full Review

    Great place to do business. I'm a happy camper,everything went smooth with no hiccups.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lee, We are glad to know you had a great visit with us! Thank you for choosing Milton Martin Toyota. Let us know if you need anything. We hope to continue to serve you well for many, many years to come!


    Hide Full Review