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Reviews

3.7
3 lifetime reviews.
  • Honest Service Advisor, very clean waiting area

    Came in for an oil change. They had me out of there pretty quick, my service advisor Carlos kept me updated on when my car was going to be ready. ...


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    Came in for an oil change. They had me out of there pretty quick, my service advisor Carlos kept me updated on when my car was going to be ready. The Customer lounge area was clean and to my surprise there was a good selection of drinks available too.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Buying Experience with Alan Soon

    Alan Soon is top notch, low pressure and attentive to details. I was moving out of a Jetta TDI and interested in either a new Jetta or a GTI. Ala...


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    Alan Soon is top notch, low pressure and attentive to details. I was moving out of a Jetta TDI and interested in either a new Jetta or a GTI. Alan took the time to understand my needs, taste and driving style through test drives of the Jetta and GTI on winding back roads and the beltway to help me make a decision. I ended up getting a Jetta Sport, as it's a good blend of a fun car to drive with the sedan look suited for the office. Alan was very patient, explaining the car's technology and letting me experiment with the hands free phone. On the day of purchase, he got me up and running on Apple CarPlay (connecting my iPhone) and Car-Net and ensured the car was well detailed. Throughout the buying process, there was absolutely no pressure. Alan introduced me to other team members at Stohlman, all of whom are real VW aficianados. The team helped with references for after-market add-ons for window tinting, interior upgrades and chip tuning and shared their experiences about the things they had done to their cars. I loved it! In addition to Alan, thanks to all the Stohlman team and true VW enthusiasts - Javan Jackson, Steven Kappler, Jack Smith and Hue Beasley, representing sales, service and finance. You guys rock!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad service

    45 days ago I bought a new 2016 Passat in Stohlman. The car now has 800 miles and rainwater seeps into the inside by the door frame. In the servic...


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    45 days ago I bought a new 2016 Passat in Stohlman. The car now has 800 miles and rainwater seeps into the inside by the door frame. In the service of Stohlman they told me that was normal. They would not repair it.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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