Don Joseph Toyota

Reviews

4.4 out of 5 4.4
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    March 28, 2018

    I had bad credit. Don Joseph was the only one that would finance a car for me. I couldn’t get the vehicle I wanted because the finance co. would only approve... me for a 2009 Mercury Milan. I desperately needed a car so I did buy it. Nine months later it’s rusting out through the top, and I have 4 years to pay for this car. Would never go back! I still don’t understand why I couldn’t get the car I wanted. It would of lasted longer than this piece of junk I’m stuck with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 28, 2017

    I can't think of a more knowledgeable staff. The courtesy and efficiency are unmatched in satisfying old and new customers alike on the sales floor and... in the service areas. The quality of time with each customer and the deep knowledge of each style of vehicle that is available is noticeable during each visit. I, as a customer of Don Joseph Toyota can't be more pleased.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • September 23, 2016

    The sales consultant I worked with at DJT was Wendy Ferrell and she was completely amazing. I truly hate car dealerships but this was an amazing ... experience for me and I feel blessed for that. Wendy did not heckle me or try to push the deal through to make a quick buck off of me. She was professional and honest. She did not sound desperate like a lot of car sales people do and making the customer feel guilty or ashamed for saying 'I do not like this or that'. It was really great experience. It was a human experience indeed where we talked about our respective families, God, and life. Thanks Wendy for everything. You really are at the top of your game!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! What a wonderful review of Wendy and your car buying experience. As General Manager, I know that customer feedback is essential to our growth an...d continued success. I am so happy to hear that Wendy took care of you so well during your shopping experience. I am not surprised because Wendy is one of our top sales associates - truly having the customer first in all she does. Thank you for taking the time to share your experience. We look forward to assisting you in the future! Kindly, Jess Joseph, General Manager Don Joseph Toyota.

  • 5.0 out of 5
    June 28, 2017

    Fine sales rep. Very good maintenance and repair service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2017

    Don Joseph has always done such a great job taking care of our vehicles. The staff if pleasant to deal with, the facility is lovely, the wait time is... usually less than promised.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2017

    I had a great experience leasing my new tundra crew max what a great dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2017

    I love Toyota and don Joseph is a great place. Especially appreciate Jay Lyons excellent work. I would say be wary of getting an Avalon because the windshield... wipers are loud due to an issue Toyota has yet to fix, but the dealership is top tier, and my previous experience was with Volvo/Porsche/Maserati dealership in Cincinnati -- Don Joseph is the best place I've been to.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2017

    This was our first time buying a car from Don Joseph Toyota. Our experience started by reaching out to the Internet Sales Manager, who was responsive... and provide the information we needed and was able to answer numerous questions we had. After looking at other dealers and makes, we took a test drive here and decided to buy. They matched the price and terms we wanted. No complaints so far. Would recommend them to family and friends.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 22, 2016

    Cars.com made it easy for me to find the car I was looking for at Don Joseph Toyota. From the moment I contacted them via the Internet, Don Joseph Toyota... made the whole buying process a pleasant experience. The salesman was friendly, patient and answered all my questions. I didn't feel pressured or rushed to make a decision.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 21, 2016

    No hard sell. Informative, knowledgeable . Can't haggle much on price, but that's OK by me. Price was competitive compared to other dealers.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kathy! Thank you so much for taking the time to share your positive feedback regarding your experience at the dealership. As General Manager, all... feedback is essential to our growth and continued success as a business. Please let me know if you need anything - as I am here to help! Thank you again and I hope you have a wonderful day! Kindly, Jess Joseph, General Manager, Don Joseph Toyota.

View More Reviews

Don Joseph Toyota

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.